V I V O Stand-v002 Dual Monitor Desk Mount Instruction Manual (+ PDF)

Contents hide

1 STAND-V002 Dual Monitor Desk Mount

2 Dual Monitor Desk Mount SKU: STAND-V002

2.1 Product Warranty

2.2 Product Usage Instructions

2.2.1 Pre-Assembly

2.2.2 Tools Needed

2.2.3 Package Contents

2.2.4 Assembly Steps

2.2.5 Assembly Video

2.2.6 Contact Us

2.3 Documents / Resources

2.3.1 References

STAND-V002 Dual Monitor Desk Mount

Dual Monitor Desk Mount SKU: STAND-V002

The Dual Monitor Desk Mount SKU: STAND-V002 is a product
designed to mount two monitors on a desk. The mount has a weight
capacity of 22lbs (10kg) per arm and comes with a 30-day
hassle-free return policy. The package includes all necessary
hardware and tools required for assembly.

Product Warranty

For the most up to date details on your product’s warranty,
please visit the product’s listing on our website or reach out to
customer support. vivo-us.com/products/stand-v002

Product Usage Instructions

Pre-Assembly

Before starting the assembly process, ensure that there are no
missing or defective parts. If any parts are received damaged /
defective OR you are missing a part, please reach out to us within
30 days of product delivery to have it replaced at no cost. We
offer immediate assistance with rapid response times from customer
service agents and product technicians to help you every step of
the way!

If you do not understand these directions, or if you have any
doubts about the safety of the installation, please call a
qualified technician. Improper installation may cause damage or
serious injury. Do not use this product for any purpose that is not
explicitly specified in this manual.

WARNING: CHOKING HAZARD – SMALL PARTS – NOT FOR CHILDREN UNDER 3
YEARS. ADULT SUPERVISION IS REQUIRED.

TIPOVER WARNING – DO NOT EXCEED WEIGHT CAPACITY. Failure to do
so may result in serious injury.

Tools Needed

Phillips Screwdriver

Package Contents

Please consult the parts list below and ensure you have
everything you need to assemble your product. If parts are missing
or damaged, please contact us.

A (x1) Pole
B (x1) Clamp
C (x1) Swivel Arm
D (x2) VESA Plate
E (x1) Grommet Base Plate
F (x1) Soft Pad
G (x1) Support Plate
H (x1) Pole Cap
I (x1) Pole Cable Clip
J(x4) Arm Cable Clip
S-A (x3) M6x16 Screw
S-B (x2) M6 Security Nut
M-A (x8) M4x12 Thumbscrew
M-B (x8) M4x30 Screw
M-C (x8) D6 Spacer
T-A (x1) 3mm Allen Wrench
T-B (x1) 5mm Allen Wrench
T-C (x1) 6mm Allen Wrench

NOTE: SOME HARDWARE INCLUDED MAY NOT BE USED.

Assembly Steps

STEP 1: Loosen Clamp – Loosen knob on Clamp (B).

STEP 2: Option A – Desk Clamp Installation – Mount Clamp (B) to
Pole (A) using M6x16 Screws (S-A) and 3mm Allen Wrench (T-A).
Secure assembly to desktop by tightening knob on Clamp (B).

Assembly Video

Follow along step-by-step with our video walk through by
scanning the QR code with your mobile device or by following the
product link: vivo-us.com/products/stand-v002

Contact Us

Our friendly product support team is here to help! Give us a
call at 309-278-5303, chat with us at www.vivo-us.com, or email us at
[email protected]. Our customer-minded support team is here for YOU,
Monday-Friday 7am-7pm CST. We offer immediate assistance with rapid
response times from customer service agents and product technicians
to help you every step of the way!

View Fullscreen

Dual Monitor Desk Mount SKU: STAND-V002
Instruction Manual
ASSEMBLY VIDEO AVAILABLE: Follow along step-by-step with our video walk through by scanning the QR code with your mobile device or by following the product link: vivo-us.com/products/stand-v002 [email protected] 309-278-5303 www.vivo-us.com

PERSONABLE CUSTOMER SUPPORT
7AM – 7PM
Monday-Friday

Give us a Call: 309-278-5303

Chat Us: www.vivo-us.com

Email Us: [email protected]

We’re Here for You!
Our customer-minded support team is here for YOU, Monday-Friday 7am-7pm CST.
We offer immediate assistance with rapid response times from customer service agents and product techncians to
help you every step of the way!

Missing a Part?
If any parts are received damaged / defective OR you are missing a part, please reach out to us within 30 days of
product delievery to have it replaced at no cost. We are happy to replace parts to ensure you have a fully
functioning product

PRE-ASSEMBLY | BEFORE YOU BEGIN

If you do not understand these directions, or if you have any

doubts about the safety of the installation, please call a qualified

technician. Check carefully to make sure there are no missing

or defective parts. Improper installation may cause damage or

serious injury. Do not use this product for any purpose that is

not explicitly specified in this manual. Do not exceed weight capacity. We

cannot be liable for damage or injury caused by improper mounting, incorrect

assembly or inappropriate use.

WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
TIPOVER WARNING
SERIOUS OR FATAL CRUSHING INJURIES CAN OCCUR FROM TIPOVER. TO HELP PREVENT TIPOVER: · NEVER ALLOW CHILDREN TO CLIMB, STAND, HANG, OR PLAY ON ANY PART
OF TV OR TV CART. · USE TIPOVER RESTRAINT OR ANCHOR STAND TO WALL USE OF TIPOVER RESTRAINTS MAY ONLY REDUCE, BUT NOT ELIMINATE RISK OF TIPOVER.

WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.

22lbs (10kg) PER ARM
Product Warranty For the most up to date details on your product’s warranty, please visit the product’s listing on our website or reach out to customer support. vivo-us.com/products/stand-v002
Returns | Product Didn’t Work Out? We offer a hassle-free 30 day return on all products. Contact customer support at 309-278-5303 or [email protected]. Please note: For items ordered in error or no longer needed, the return shipping charges will be at the buyer’s expense.

TOOLS NEEDED: |
Phillips Screwdriver

DIFFICULTY LEVEL

PACKAGE CONTENTS
Please consult the parts list below and ensure you have everything you need to assemble your product. If parts are missing or damaged, please contact us.

A (x1) Pole
E (x1) Grommet Base Plate
I (x1) Pole Cable
Clip

B (x1) Clamp
F (x1) Soft Pad
J(x4) Arm Cable
Clip

C (x1) Swivel Arm
G (x1) Support
Plate

D (x2) VESA Plate
H (x1) Pole Cap

S-A (x3) M6x16 Screw
M-C (x8) D6 Spacer

S-B (x2) M6 Security
Nut

M-A (x8) M4x12 Thumbscrew

M-B (x8) M4x30 Screw

T-A (x1) 3mm Allen
Wrench

T-B (x1) 5mm Allen
Wrench

T-C (x1) 6mm Allen
Wrench

NOTE: SOME HARDWARE INCLUDED MAY NOT BE USED

ASSEMBLY STEPS
STEP 1: Loosen Clamp
Loosen knob on Clamp (B).
B

B Clamp
STEP 2: Option A
Desk Clamp Installation Mount Clamp (B) to Pole (A) using M6x16 Screws (S-A) 3mm Allen Wrench (T-A). Secure assembly to desktop by tightening knob on Clamp (B).
B T-A
S-A
A

S-A

T-A

Pole

Clamp

M6x16 Screw

3mm Allen

Wrench

STEP 2: Option B
Grommet Installation Using a phillips screwdriver, remove the screw from Clamp (B) and disassemble. Set Knob (B2) aside. Mount Grommet Plate (E) to Pole (A) using M6x16 Screws (S-A) and 3mm Allen Wrench (T-A). Remove adhesive backing from Soft Pad (F) and adhere to Grommet Plate (E). Using a 3/8″ (10mm) drill bit, drill through desktop surface and secure assembly using Knob (B2) and Support Plate (G).
B

T-A S-A E
A

B2 F

F Soft Pad
6

G Support
Plate

B2
S-A M6x16 Screw

G
T-A 3mm Allen
Wrench

STEP 3: Install Arm

Slide Pole Cable Clip (I) and Swivel Arm (C) onto Pole (A). Secure Swivel Arm (C) in place using

6mm Allen Wrench (T-C). Attach Pole Cap (H) to Pole (A). Attach Arm Cable Clips (J) to Swivel

Arm (C).

T-C

C (x1) Swivel Arm

H (x1) Pole Cap

I (x1) Pole Cable
Clip

J(x4) Arm Cable
Clip

T-C (x1) 6mm Allen
Wrench

STEP 4: Attach VESA Plate
Secure VESA Plates (D) to monitors using M4x12 Thumbscrews (M-A) or M4x30 Screws (M-B). D6 Spacers (M-C) may be required.

D VESA Plate

M-A M4x12 Thumbscrew

M-B M4x30 Screw

M-C D6 Spacer
7

STEP 7: Install Monitors
Slide monitors with VESA Plates (D) onto Swivel Arm (C). Secure VESA Plates (D) in place using M6 Security Nuts (S-B).

S-B

S-B M6 Security
Nut
STEP 8: Manage Cables
Manage cables using Arm Cable Clips (J) and Pole Cable Clip (I).

I Pole Cable
Clip
8

J(x4) Arm Cable
Clip

STEP 9: Adjust Height
Adjust the monitor tilt using 5mm Allen Wrench (T-B). To level monitors, remove M6 Security Nuts (S-B) and tighten or loosen adjustment screws using 3mm Allen Wrench (T-A). Once level, fasten M6 Security Nuts (S-B) back into place.
T-B S-B
T-A

T-A (x1) 3mm Allen
Wrench

T-B (x1) 5mm Allen
Wrench

CHECK OUT OTHER GREAT PRODUCTS FROM
EXPLORE MORE AT VIVO-US.COM We offer a wide array of home & office products to fit your needs. From height adjustable desks to monitor mounts to keyboard trays and more!

SPEAKER MOUNTS

HEIGHT

CABLE

& STANDS

ADJUSTABLE DESKS

MANAGEMENT

Whether you’re mounting a soundbar or surround sound system, we’ve got a mounting solution to fit
your needs.

We offer electric & manual crank standing desks,
corner frames, desk & top combos, and more!

From single monitor mounts to hex mount, gromment or clamp-ons, we’ve got a mounting solution for your setup.

WHO WE ARE
VIVO is more than a brand of ergonomic office furniture. We are a team of creative and innovative indivuduals working together to offer high quality, affordable ergonomic solutions. We think and work outside of the box to serve you, our customer, to the best of our abilitiy.

Need Assistance?
We Would Love to Help!
Personable Customer Support | Mon-Fri 7am-7pm We offer immediate assistance with rapid response times from customer service agents and product techncians to help you every step of the way!
Call Us: 309-278-5303 Average Resolution Time: 5m 4s
Chat Us: www.vivo-us.com Average Resolution Time: < 15m
Email Us: [email protected] Average Resolution Time: 1HR 8M
23% within < 15m 38% within < 30m 61% within < 1hr 83% within <2hr 92% within < 3hr
11

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LAST UPDATED: 06/14/2022 REV1.1LF