- Unplug machine
- Run hand along entire length of power cord, it should be smooth
- Check plug for damage
- If either the cord (not smooth or exposed wires) or plug (prongs) are damaged, Contact Us
- Check to see if outlet is working:
- Test this by plugging in a cell phone charger or small appliance
- If no power to outlet, test a different outlet in a separate room
- Reset circuit breaker if needed
- Once the machine is plugged in, the blue ready light should automatically turn on
- If not, Contact us
- Make sure the machine has had ample time to heat up before trying to mop
- If there is still no power, please Contact us
