If you are experiencing Leaking, follow these steps to resolve:
- Turn off and Unplug machine
- Remove and fill water tank
- Only water is to be used in the machine
- Do not use vinegar or any other solution as it could damage the water tank
- Inspect the cap and insert for cracks or damage
- If damaged, a new cap should be ordered > Go to Parts & Supplies
- Confirm the rubber gasket at the tip of the cap is still attached to the machine
- Check that the x-valve is working properly
- Push up on the valve over the sink to ensure water releases out of the tank
- If damaged, the cap assembly will need to be replaced > Go to Parts & Supplies
- Push up on the valve over the sink to ensure water releases out of the tank
- Replace the water tank and push down securely so there are no gaps
- Has this resolved the issue?
- Yes > Great! Glad we could get you back to cleaning!
- No > Contact Us
