If your machine appears to be leaking, follow these steps to resolve:
- The steam mop should remain moving while turned on
- If it sits in the same spot for too long steam builds up
- Excess water may be caused by a high steam setting -Try selecting a lower setting
- Replace a very wet mop pad with a dry one occasionally while using to avoid excess water
- Inspect the water tank and cap for cracks or damage
- If damaged, replace the handheld pod > Go to Parts & Supplies
- Open water tank cap and make sure gasket is in place and not damaged
- If cap is damaged, replace the cap > Go to Parts & Supplies
- Does the machine still appear to be leaking?
- Yes > Contact Us
- No > Great! Glad we could get you back to cleaning!
