- Unplug the steam mop and remove the water filter
- Water filter is located below the water tank
- Firmly grasp sides of filter and pull outward
- Inspect the filter for cracks
- Examine rubber gasket for damage
- If cracks/damage are found, a new filter needs to be ordered > Go to Parts & Supplies
- Re-install filter
- Firmly push filter into place until it sits flush with machine
- There should be no gaps
- If the machine continues to leak > visit a BISSELL Authorized Service Center or Contact Us
