- Unplug machine
- Remove and fill water tank
- Only water is to be used in the machine
- Do not use vinegar or any other solution as it could damage the water tank
- Inspect the cap and insert for cracks or damage
- Replace if needed
- Confirm the rubber gasket at the tip of the cap is still attached to the unit
- Verify the x-valve is working properly
- Push up on the valve over the sink to ensure water releases out of the tank
- If no water releases, a new cap assembly needs to be ordered
- Push up on the valve over the sink to ensure water releases out of the tank
- Replace the water tank and push down securely so there are no gaps
- Test machine for leaking
- If the machine still leaks after troubleshooting, please Contact Us
