- Unplug machine
- Empty dirt container
- Check filters
- Pre-motor filter is washable in warm water with mild detergent
- Post-motor HEPA filter is not washable
- Let completely dry before reinserting into machine
- Check motor duct for suction by plugging in machine and turning it on while holding hand near motor duct
- If suction exists turn off machine and then unplug
- If no suction at motor duct, please visit a BISSELL Authorized Service Center or Contact Us
- Remove hose and check for a clog in suction opening
- Hose inlet is ribbed to prevent clogs within hose
- If hose is clogged, work clog loose by massaging clogged area and/or gently twisting hose where it’s clogged until clog works itself free
- Hose inlet is ribbed to prevent clogs within hose
- Make sure door is latched shut
- Door will not latch without dirt container fully assembled and in place
- Re-attach hose and make sure it is securely attached to suction opening
- Check for suction at end of hose with attachments off
- Check variable suction control on back of machine
- If it is set to “Min” it may need to be turned up
- Check variable suction control on hose wand
- If it is open, consumer may need to close it
- If there is suction at end of hose with attachments off, but not with them on, attachment may be clogged
- If it is open, consumer may need to close it
- Check variable suction control on back of machine
- Check extension wand for clogs
- Clogs in extension wand may be removed by pushing a broom stick through it
- Check post-motor filter for clogs
- Post-motor HEPA filter is not washable and may need to be replaced
- Post-motor filter is located on back of machine
- Pinch handle on filter door, push down and remove filter door
- If still no suction, please visit a BISSELL Authorized Service Center or Contact Us
- Pinch handle on filter door, push down and remove filter door
