My Steamready Steam Mop Has No Steam

Plug in machine
- After about 20 seconds, the light will illuminate green when the steam mop is ready to use
Check trigger for tension
- If there is no tension; unplug machine and reassemble handle
- The loop of the handle should be facing towards the back of the machine on the power cord side
- The handle should be locked and screwed in tightly
  - If there is tension; proceed to the next step
Make sure the foot is properly installed
- Remove the foot and re-install it and screw tightly with the screw
Check the water tank
- Remove the tank
- Check to see if there are any cracks or leaks on the tank itself
- Make sure you have water in the tank to see if it is dripping
  - If there are cracks, replace the tank
- Check the cap and insert to ensure is not cracked
  - If there are cracks, replace the cap and insert
- Check the black rubber “gasket” on the end of the insert
  - If missing, ripped, or torn, replace the tank
- Check that the x-valve is working properly
  - With an end of a pencil or pen, push up on the valve (it is set in deep in the insert) over the sink to ensure that the water releases out of the tank
    - If there is an issue with the cap, replace the cap assembly
- Check to see if the water tank is seated properly in the machine with no gaps
  - It will “click” into place once it is seated properly
Plug in machine and check to see if the Ready Light is on
- The indicator light will illuminate red when the steam mop is plugged in
- After about 20 seconds, the light will illuminate green when the steam mop is ready to use
  - If the light did not change to green or illuminate red
    - Make sure power cord is plugged into a functioning outlet
    - If ready light will not come on, please Contact Us
  - If the light changed from red to green and is properly lit
    - Press and hold the trigger, it may take up to 2 minutes to steam
    - Check for steam with the tank off the machine by pouring a small amount of cold water into the hole where the tank connects to the machine
    - Then press and hold the trigger for up to 2 minutes
    - If there is no steam when pouring cold water into water tank hole on the machine, remove the mop-head and check for steam at the spray tip by taking off the foot of the machine and aiming the spray end in the sink or tub
    - Do not put any body parts near the end of the machine when checking for steam
      - If there is no steam with the mop-head removed,
        unplug the machine and let it sit for at least 5 min to cool
        Clean the spray tip with paper clip
        If still no steam, Contact Us
      - If there is steam with the mop-head removed,
        Clean spray tips with a toothpick or paperclip
        Pour white vinegar through the top of the Mop Head to clear the clog
        Clear the vinegar out of the machine by running warm water through it
        DO NOT RUN VINEGAR THROUGH THE MACHINE
        Reattach the mop head to the machine and attempt to spray into the sink or tub to check for steam pointing away from body parts
        If still no steam, Contact Us