Examine the Tank
- Unplug machine
- Fill water tank
- Check tank for cracks or leaks
- If tank is damaged, a replacement will need to be ordered
- Re-install tank making sure it clicks into place
- Knocking noise will diminish once water is pulled from tank
- If knocking noise continues, remove and re-install tank until it clicks in place
- Tube with metal ball should move freely inside tank
- If not, remove tank and lightly shake to free the metal ball allowing it to rest on tank bottom
- Tube should always be attached to metal ball
- Only fill tank with distilled water, reverse osmosis water, tap water, or BISSELL Scented Demineralized water
- Minerals from tap water can build up easier and faster than distilled or reverse osmosis water
Check Components
- Remove the handle by pressing the grey button just above the water tank
- Re-install handle until it clicks into place
- You will not see an abundance of steam
- When machine is cool and done steaming, foot can be removed
- Insert paperclip into opening at bottom body to clear any build-up
- Reinsert the body into the foot until it clicks
- Plug the machine back into a working outlet
- The ready light blinks blue when it’s powering on
- If there is no light, refer to No Power troubleshooting
- Press trigger to test steam
- If trigger does not spring back when it is pressed, a replacement handle will be needed
If you are still experiencing no steam, Contact Us
