- Unplug machine
- Take off the bare floor tool, if attached
- Remove and empty the collection tank
- Clean debris from the red rectangular gasket at the motor intake underneath the collection tank
- Check for suction at the motor intake
- To test, turn machine on and place hand over opening
- If no suction, visit a BISSELL Authorized Service Center or Contact Us
- To test, turn machine on and place hand over opening
- Check the collection tank for damage
- If damaged, a new tank needs to be ordered
- Clean dirt/debris from collection tank
- Take out and clean the foam filter
- Remove floor nozzle
- Recline handle to floor
- Remove tank
- Lift upward on metal latch to free the floor nozzle
- Once metal latch is open, pull outward on upper part of floor nozzle and detach tabs from tab holes
- Check floor nozzle for damage
- If damaged, a new nozzle needs to be ordered
- Re-attach floor nozzle
- Flip metal latch into open position
- Insert floor nozzle tabs into front edge of machine (gasket side up)
- Move upper part of nozzle into position against machine
- Flip metal latch downward to securely snap into locked position
- Check for suction by pouring a small amount of water on a hard surface floor
- Water should be visibly going into the collection tank
- If still no suction, visit a BISSELL Authorized Service Center or Contact Us
- Water should be visibly going into the collection tank
