If you are experiencing No/Low Suction, follow these steps to resolve:
- Turn off and unplug machine
- Remove & empty dirty water tank
- Turn machine on and check for suction at Motor Duct next to Red Lint Screen
- Is there suction?
- No > Please visit a BISSELL Authorized Service Center or Contact Us
- Yes > Check the Red Lint Screen for debris and clear any build-up
- If still no suction > Remove Dirty Water Tank and make sure the Red Suction Gate is not stuck to the right side of the gate
- The suction gate is located near the bottom of where the Dirty Water Tank sits on the right-hand side (Note: machines made in late 2014 do not have a suction gate)
- If stuck > Remove Suction Gate Door by unscrewing the two screws with a Philips head screw driver and lifting off.
- Once off, clean debris from inside and replace the Suction Gate Door
- The suction gate is located near the bottom of where the Dirty Water Tank sits on the right-hand side (Note: machines made in late 2014 do not have a suction gate)
- Put Dirty Water Tank back onto machine
- Plug machine in and turn on to test for suction
- Has this resolved the issue?
- Yes > Great! Glad we could get you back to cleaning!
- No > Go to No Suction Hose and Tool
- Has this resolved the issue?
