My Proheat® Clearview®/pro-tech®/powersteamer® Pro Upright Carpet Cleaner Has No Suction | Support

If you are experiencing No/Low Suction, follow these steps to resolve:

• Turn machine off
• Set the suction diverter knob to tools and remove the brush or tool from the hose
• Check for suction from the end of the hose
  • Is there suction?
    • Yes > Great! Continue Troubleshooting
    • No > Remove water tank > Check for suction at the motor duct
      • Is there suction?
        • Yes > Continue Troubleshooting
        • No > Visit a BISSELL Authorized Service Center or Contact Us

• Verify the floor nozzle gasket is in place and the tabs are locked into the cleaner

• Twist the suction diverter knob to ensure the diverter door under the front nozzle closes on floor and opens on tools
  • Does diverter door move?
    • Yes > Continue Troubleshooting > Skip down to remove the floor nozzle
    • No > Does it appear broken?
      • Yes > Visit a BISSELL Authorized Service Center or Contact Us
      • No > Continue troubleshooting
• Take out screws from front floor nozzle and remove
• Open the diverter door manually, keeping the flat side of the door against the machine
• Set the suction diverter knob on the tools setting
• Manually close diverter door until there’s resistance, hold it in place while turning the suction diverter knob towards the floor setting to lock it back in place
• Reinstall the floor nozzle
• Did the diverter door lock back in place?
  • Yes > Test for suction
    • Is there suction?
      • Yes> Great! Glad we could get you back to cleaning!
      • No > Go to No Suction Foot & Tank
  • No > Visit a BISSELL Authorized Service Center or Contact Us