My Proheat 2x® Revolution® Pet Carpet Cleaner Has No Suction | Support

If you are experiencing No/Low Suction, follow these steps to resolve

• Turn machine on
  • Are brushes turning?
    • Yes > Turn off machine
    • No > Go to Brush Not Turning
• Fill Clean Water Tank with water if needed
• Open accessory door on the nozzle and insert the hose until it clicks into place

• Turn machine on
• Hold down the trigger and spray water from hose into a cup or bowl
  • Is there spray?
    • No > Go to No Spray
    • Yes > Place the end of the hose into the cup or bowl and suction up the water
      • Is there suction?
        • Yes > Skip down to Remove Front Nozzle
        • No > Remove hose from machine, run water through one end of it with the other end over the sink
          • Repeat the previous steps filling a cup or bowl with water and suction up with the end of the hose
            • Is there suction?
              • Yes > Skip down to Remove Front Nozzle
              • No > Turn machine off > Remove Dirty Water Tank> Clear debris from red motor duct > Turn machine on, place hand on red motor duct
                • Is there suction?
                  • Yes > Order a new hose > Go to Parts & Supplies 
                    • If still not suctioning at foot, skip down to Remove Front Nozzle
                  • No > Visit a BISSELL Authorized Service Center or Contact Us 

• Remove front nozzle by lifting under the hose access door

• Rinse nozzle under water
• Use nozzle clean out tool to unclog hair and debris

• Use the comb on the nozzle clean out tool to brush out debris and hair from the brush rolls
• Reinstall front nozzle
  • Line up and insert all three tabs and rotate back until the top snaps back into place
    • Machine may have to be leaned back slightly to align all three tabs properly
    • Make sure accessory door on nozzle is securely shut
• Has this resolved the issue?
  • Yes > Great! Glad we could get you back to cleaning!
  • No > Go to No Suction Tanks