Cleanview® Connect Robotic Vacuum Light Status & Errors | Support

Cleanview® Connect Robotic Vacuum Light Status & Errors | Support

Status Notifications:

 StatusButton Light StatusLight RingSound
Power OnPulse Once > Blink > OnPulse Once   Activation Sound
CleaningBlink > Fade In > On Pulse Once > Fade In > 30 seconds > Fade Out Activation Sound
ChargingBreathingPulse Once > Breathing for 30 seconds > Off
1 Beep (when 1st docked) *Green light on top of Dock will go out
Pairing ModeBlink > Fade In > On Off1 Beep
PairedOnSolid for 5 Seconds > Fade Out3 Beeps
Low BatteryBlinking WhiteOff2 Beeps

Error Notifications:

*START/PAUSE button must be pressed to clear error then again to resume cleaning

Button Light StatusSoundErrorPossible CauseRemedies
     
Flashing Red 1 BeepRobot Lifted/Clean SensorsRobot cannot maneuver/Sensors are dirty
Turn OFF > Pick up robot and set back on floor to resume cleaning > If error persists > Clean Cliff sensors on bottom of robot
Flashing Red > Solid Red1 BeepWheel StuckWheel is ObstructedTurn OFF > Clear debris from the wheels 
Flashing Red > Solid Red2 BeepsEdge Brush StuckEdge brushes are restricted
Turn OFF > Clear debris from edge brushes > See detailed instructions HERE
Flashing Red  3 BeepsFront Wheel ErrorDebris accumulated under Front Caster Wheel
Turn OFF > Remove Caster Wheel by pulling straight up > Both the Caster Wheel and Wheel Frame should be removed > Clear debris from wheel and underside of wheel frame
Flashing Red > Solid Red3 BeepsBrush Roll StuckObstruction in the brush areaTurn OFF > Clear debris from brush roll and brush chamber >  See detailed instructions HERE
Flashing White2 BeepsBumper Stuck/Robot TrappedBumper cannot move freelyTurn OFF > Remove debris from Bumper > Compress Bumper several times to ensure it moves freely
If remedy does not resolve the issue, please Contact Us

 

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