My Cleanview® Connect Robotic Vacuum Has No Power | Support

My Cleanview® Connect Robotic Vacuum Has No Power | Support

  • Turn Robot ON > Power switch on side of machine
    • Are lights visible on machine?
      • Yes > Go to Light Status/Errors
      • If not > Remove machine from Docking Station
        • Check Docking Station
        • Charger should be plugged securely into Docking Station, the other end into outlet
        • Green light should be visible on the top of Docking Station
        • If Green light is not visible, check to make sure the outlet is working
          • Test this by plugging in a cell phone charger or small appliance
          • If no power to outlet, test a different outlet in a separate room
          • Reset circuit breaker if needed
          • If outlet is working but there is no green light on Docking Station > Contact Us
  • Place Robot on Docking Station
    • Green light on top of Docking Station should go out once Robot is docked properly
    • White light on Robot will slowly flash (breath) while charging
    • Allow 4 hours for a full charge
If Robot still has no power,  please Contact Us

 

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