My Ev675™ Multi-surface Robotic Vacuum Has No Power | Support

My Ev675™ Multi-surface Robotic Vacuum Has No Power | Support

  • Turn robot off
    • If light status is Solid Red with Three Beeps it indicated an obstruction in the Brush Roll
      • Inspect bottom of robot (brushes & wheels) for debris buildup
    • If light status is Flashing Red with Three Beeps the Caster Wheel may be clogged
      • Both the Caster Wheel and Wheel Frame should be removed to clear all debris
        • Using a flat head screwdriver pop out the Wheel > Then use screwdriver to remove Frame
        • Clear all debris from Wheel and the bottom of the Frame
  • Once debris is removed, turn power switch on
  • Make sure robot is charged
    • If robot is flashing red and beeps twice, robot needs to be charged
  • If not charged and not charging
    • Check docking station
    • Charger should be plugged securely into docking station, the other end into outlet
    • Green light should be visible on the top of docking station
    • Check to make sure the outlet is working
      • Test this by plugging in a cell phone charger or small appliance
      • If no power to outlet, test a different outlet in a separate room
      • Reset circuit breaker if needed
  • Remove robot from docking station and turn off
  • Turn over
  • Remove battery cover
  • Take out battery and disconnect it
    • Inspect battery, if damaged it needs to be replaced
    • If not, reconnect it and insert battery
    • Attach cover
    • Turn on, charge robot
If robot still has no power,  please Contact Us

 

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