MOUNT-TS38B Telescoping Dual Monitor Wall Mount
Telescoping Dual Monitor Wall Mount
The Telescoping Dual Monitor Wall Mount is a product that allows
the user to mount two monitors on a wall. The mount is designed to
hold monitors with VESA patterns of 75x75mm and 100x100mm, and the
weight capacity of the mount is 22lbs (10kg) per arm. The product
comes with all the necessary hardware for installation, including a
wall mount, an arm, VESA plates, cable clips, screws, nuts, and
wrenches.
Product Usage Instructions
Step 1: The first step is to find a suitable
location for mounting the wall mount and mark the drilling
locations on the wall. It is recommended to use a stud finder and
level to ensure that the mount is installed securely.
Step 2: Once the drilling locations are marked,
use a 4.5mm (11/64) drill bit to drill approximately 55mm (2.2)
into the wall. Secure the wall mount to the wall using ST6x60mm
screws and a Phillips screwdriver.
Step 3: Slide the arm onto the wall mount and
secure it using a 6mm Allen wrench.
Step 4: Assemble the VESA plates to the back of
the monitors using M4x12mm thumbscrews. For curved monitors, use
M4x30mm screws with M4 spacers.
Step 5: Slide the VESA plates with monitors
onto the swivel arm and secure them using M6 cap nuts.
Step 6: Secure cable clips to the arm and
manage cables.
Step 7: Adjust the tilt using a 5mm Allen
wrench. The monitors can be leveled using a 3mm Allen wrench.
Adjust the length of the arm using a 3mm Allen wrench.
For any assistance or replacement parts, please contact the
manufacturer’s customer support team at [email protected] or call
them at 309-278-5303 during office hours (Monday-Friday from
7:00am-7:00pm CST).
Telescoping Dual Monitor Wall Mount
Instruction Manual
SKU: MOUNT-TS38B
Scan the QR code with your mobile device or follow the link for helpful videos and specifications related to this product. https://vivo-us.com/products/mount-ts38b GET IN TOUCH | Monday-Friday from 7:00am-7:00pm CST
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309-278-5303
WARNING!
If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.
WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
PACKAGE CONTENTS
A (x1) Wall Mount
B(x1) Arm
C (x2) VESAPlate
D (x2) Cable Clip
S-A (x2) M-A (x8) M6 Cap M4x12mm
Nut Thumbscrew
M-B (x8) M4x30mm
Screw
M-C (x8) W-A (x3) M4 Spacer ST6x60mm
Screw
T-A (x1) 3mm Allen
Wrench
T-B (x1) 5mm Allen
Wrench
T-C (x1) 6mm Allen
Wrench
TOOLS NEEDED
DO NOT EXCEED WEIGHT CAPACITY.
Failure to do so may result in serious injury.
22lbs (10kg)
PER ARM
Drill
Phillips
Stud Finder
Level
Pencil
ASSEMBLY STEPS
STEP 1
Stud mounting is required. Use of a stud finder and level is recommended. Place Wall Mount (A) in the desired location, and use a pencil to mark drilling locations.
A
STEP 2
Using a 4.5mm (11/64″) drill bit, drill approximately 55mm (2.2″) into marked locations. Secure Wall Mount (A) to wall using ST6x60mm Screws (W-A) and a Phillips screwdriver.
A
W-A
STEP 3
Slide Arm (B) onto Wall Mount (A) and secure using 6mm Allen Wrench (T-C). B
T-C A
2
STEP 4
Assemble VESA Plates (C) to the back of the monitors using M4x12mm Thumbscrews (M-A). For curved monitors, use M4x30mm Screws (M-B) with M4 Spacers (M-C).
M-A C
OR
M-C M-B
C
STEP 5
Slide VESA Plates (C) with monitors onto the Swivel Arm (B) and secure using M6 Cap Nuts (S-A).
S-A
C
B
STEP 6
Secure Cable Clips (D) to Arm (A) and manage cables. D
A
STEP 7
Adjust the tilt using 5mm Allen Wrench (T-B). The monitors can be leveled using 3mm Allen Wrench (T-A). Adjust the length of Arm (B) using 3mm Allen Wrench (T-A).
T-A
T-A B T-B
3
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LAST UPDATED: 09/13/2022 REV1
Open Monday – Friday 7:00am – 7:00pm CST, our dedicated support team can offer immediate assistance with rapid response times. If any parts are received damaged or defective, please contact us. We are happy to replace parts to ensure you have a fully functioning product.
309-278-5303
AVG. RESOLUTION TIME (within office hrs): 5M 4S
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AVG. RESOLUTION TIME (within office hrs): < 15 M
AVG. RESPONSE TIME (within office hrs): 1HR 8M – 23% within < 15m – 38% within < 30m – 61% within < 1hr – 83% within < 2hr – 92% within < 3hr
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VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
Telescoping Dual Monitor Wall Mount – VIVO - desk solutions, screen mounting, and more
