My Iconpet™ Robotic Vacuum Has A Brush Jammed Error | Support

My Iconpet™ Robotic Vacuum Has A Brush Jammed Error | Support

Please Note: The ICONpet Robot is not intended for use on plush, dense carpet or some rubber backed rugs
  • Turn robot Off
  • Remove the 3 screws on the sole plate using a Philips-head screwdriver
  • Rotate and lift off
                           
  • Check the sole plate for damage
    • The rollers & flexible wiper should rotate freely
    • If the sole plate is damaged a replacement should be ordered
  • Remove the brush by pulling up on the plastic endcap
  • Clean debris from brush and endcap
  • The plastic endcap should spin freely
    • If it does not spin freely, remove end cap and clear debris
    • Reattach end cap
  • Clear debris from the drive gear & brush housing area
  • Once clean, reinsert brush into the drive gear end first then slide plastic endcap into place
  • Angle the sole plate aligning the slots with the tabs then rotate into place
  • Reinsert and secure the screws making sure not to over tighten
  • Rotate brush roll by hand
  • Compress the bumper several times to reset/realign robot
If your machine continues to have Brush Jammed errors, please Contact Us

 

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