My Smartclean®/digipro® Robotic Vacuum Brush Is Not Turning Or Falling Out | Support

My Smartclean®/digipro® Robotic Vacuum Brush Is Not Turning Or Falling Out | Support

Not Turning:

  • Brush may automatically shut off if the brush is having a hard time spinning on high pile carpet
    • Intended use is low pile carpet and bare floors
  • Turn power switch off and turn the machine over so brush is facing up
  • Remove the brush cover by lightly prying the thin side towards the front of the machine
  • Remove the brush from the housing by pushing to the left and pulling out of machine
    • Clean any debris wrapped around the brush and intake area

Falling out:

  • Turn power switch off and turn machine over so brush is facing up
  • One end that holds the brush in machine is spring-loaded and the other end holds square end of brush
    • The spring-loaded end should not be recessed
    • If it’s recessed, try to push on the end with a small screwdriver to dislodge it as it could be stuck

If center brush continues to fall out, visit a BISSELL Authorized Service Center or Contact Us

 

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