My Crosswave® Cordless Max Has No Power | Support

My Crosswave® Cordless Max Has No Power | Support

My CrossWave® Cordless Max has no power | Support

*Verify machine is sufficiently charged, and you are using BISSELL formula
  • Press power button
  • If machine turns on and then powers off refer to Shuts off Automatically
  • If there are no visible LED lights on battery display,  handle should be reinstalled
    • Insert a blunt tip object (i.e. screwdriver or pen) into small circular area above clean water tank on back of machine
      • Pull up on handle while pushing blunt tip object into small opening to remove
  • Once fully removed, reinstall handle pressing down firmly

  • Turn machine on by pushing power button
  • If machine still does not have power place machine on docking station
    • Check to see if battery is charging
      • If battery is charging there will be white LED lights in battery lighting up
    • If machine is charging but there is still no power to the machine, a replacement handle should be ordered
    • If machine is not charging on the docking station, a replacement docking station should be ordered
If machine is not charging and has no power, Contact Us

 

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