My Crosswave X7 Has No Power | Support

If you are experiencing No Power, follow steps below to resolve:

• Press power button

• If machine turns on and then powers off > Go to Error Codes
• If there are no visible LED lights on battery display,  handle should be reinstalled
  • Insert a blunt tip object (i.e. screwdriver or pen) into small circular area behind clean water tank on back of machine
    • Pull up on handle while pushing blunt tip object into small opening to remove

• Once fully removed, reinstall handle until it clicks

• Turn machine on by pushing power button
• If machine still does not have power, test outlet for power
  • Plug docking station into working outlet
• Place machine on docking station
  • Check to see if battery is charging
    • If battery is charging there will be white LED lights in battery lighting up
  • If machine is charging but there is still no power to the machine, a replacement handle should be ordered