- Unplug machine
- Empty dirt tank by pressing the release button on top of the carrying handle and pulling off machine
- Separate the lower portion of the dirt tank by pressing the latch on the upper portion on front of machine
- Lower portion can be hand washed
- Allow to dry completely before reassembling
- Clean the screen of upper portion to remove any debris
- Remove the pre-motor filter located behind the dirt tank by pushing the tab at the top of clear door
- Wash the filter with water and a mild detergent
- Allow to dry completely before reassembling
- With the dirt tank removed, open the filter cover by pulling it up and unscrew the post-motor filter
- Tap this filter against a waste bin to remove any excess dust or debris
- Remove the upholstery hose from the back of the vacuum, pushing in the Hose Release on the left and pulling the hose up from the hose holder on the right
- Run a broom handle through the hose to remove any clogs
- Remove the lower hose by unscrewing the 3 Screws that hold on the clear plastic window
- Pull lower hose down flat and run a broom handle through to remove any clogs
- Check the Air Flow Diverter inside the clear window of lower hose
- The diverter should be to the right for suction from the hose and to the left for suction from the floor
- If the vacuum continues to not suction, visit a BISSELL Authorized Service Center or Contact Us
