My Crosswave® / Crosswave® Pet Pro Has No Spray | Support

My Crosswave® / Crosswave® Pet Pro Has No Spray | Support

If experiencing No/Low Spray, follow these steps to resolve:

*The trigger on handle must be held in order for machine to produce spray

  • Clean water tank on back of the machine should be full
    • Clean water tank should be sitting flush with the machine
  • Remove tank and firmly push it back into place
  • Plug machine in with a full clean water tank
  • Hold the spray trigger down for 10-15 seconds and test for spray
  • Is there spray?
    • Yes > Great! Glad we could get you back to cleaning!
    • No > Unplug machine and remove water tank
      • Inspect water tank for cracks and leaks
      • If your tank is leaking or damaged, a new one should be ordered > Go to Parts & Supplies
  • With water tank still removed, check for cracks on cap and rubber gasket
    • If your cap or gasket is damaged, a new one should be ordered > Go to Parts & Supplies
  • Has this resolved the issue?

 

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