If you’re experiencing issues in the Brush/Foot area follow these steps to resolve:
- Turn OFF > Remove the Foot Assembly
- Press the release button at the bottom of the Extension Wand
- Remove the brush by unlocking the end using a coin or flat head screwdriver
- Pull brush out – remove all debris from brush and end caps
- Clear all debris from the Suction Channel
- You should be able to see through the opening (where the Extension Wand attaches) into the Brush area
- If not, clear Channel of all debris
- You should be able to see through the opening (where the Extension Wand attaches) into the Brush area
- Inspect Brush for damage
- If damaged > Replace Brush > Go to Parts & Supplies
- Reinsert Brush > Push down while turning > Use a coin or flat headed screwdriver to lock Brush into place
- The raised line on the end of the Brush should line up to the raised line on the Foot
- If the Brush is not locked securely the Brush will not turn
- Reconnect Foot to Extension Wand then to Hand Vac
- Has this resolved the issue?
- Yes > Great! Glad we can get you back to Cleaning
- No > please Contact Us
