Adapt™/powerlifter®/powerclean Ion Pet 2-in-1 Cordless Vacuum Brush/foot Area | Support

Note: The Brush on/off switch needs to be turned on in order for the Brush to rotate

If you’re experiencing issues in the Brush/Foot area follow these steps to resolve:

• Turn OFF > Remove the Foot Assembly
  • Press the round silver button on the back of the Foot

• Does the machine turn ON with Foot Assembly removed?
  • No > Go to No Power/Light Flashing
  • Yes > Remove the Brush by turning the groove on the Brush Clip (using a coin or screwdriver)

                    

• Lift Brush out > Remove all debris from Brush and Brush End Caps
  • The Brush End Cap should spin freely
    • If not, the Brush Roll should be replaced > Go to Parts & Supplies

                    

• Clear all debris from the Suction Channel
  • You should be able to see through the opening (where the Handle attaches) into the Brush area
    • If not, clear Channel of all debris

      

• Inspect Brush and Brush Clip for damage
  • If damaged > Replace the damaged part > Go to Parts & Supplies
• Reinsert Brush > Rotate Brush to Align properly > Reattach & lock Brush Clip

• Reconnect Foot to Handle & Hand Vac
• Has this resolved the issue?
  • Yes > Great! Glad we can get you back to Cleaning
  • No > If the Brush continues to not rotate the Foot Assembly can be replaced > Go to Parts & Supplies
    • If you continue to have difficulty > Please  Contact Us