If you’re experiencing issues in the Brush Area such as Brush Not Turning follow these steps to resolve:
No > You’ll want to follow the complete list of steps before continuing > Go to No Suction
Yes > Unplug machine & Recline Handle
- Unscrew 5 Phillips head screws to remove Brush Access Plate
- Grasp Brush on both ends and lift Brush out
- Remove screw securing the Lower Hose
- Push a broomstick through Hose toward Brush area to clear Lower Hose & Brush area of all debris
- Inspect Lower Hose, Belt and Brush Access Plate for damage
- If damaged > Replace the damaged part > Go to Parts & Supplies
- Stand Brush on a flat surface
- Hold the top with one hand > Spin/flick the brush with your other hand > It should spin freely – (several times with one flick)
- If Brush does not spin freely > Replace Brush > Go to Parts & Supplies
- Hold the top with one hand > Spin/flick the brush with your other hand > It should spin freely – (several times with one flick)
- Reattach Belt by looping it onto motor shaft, then around Brush
- Stretch Belt until the Brush is secure
- Rotate Brush several times to align Belt correctly
- Reinstall Brush Access Plate and screws
- Reattach Lower Hose, secure the screw
- Has this resolved the issue?
- Yes > Great! Glad we can get you back to cleaning!
- No > Visit a BISSELL Authorized Service Center or Contact Us
