SupportAssist for Business PCs with Windows OS
Quick Setup Guide
ONBOARD
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| Go to https://tdm.dell.com | Create an account for the company administrator, verify the account and sign in to TechDirect | Create a new company or join an existing company | Activate the Connect and manage service | (Optional) Add technicians in TechDirect |
CONFIGURE AND DOWNLOAD
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| Add contact details and configure preferences | Download the SupportAssist package |
DEPLOY
 | You can now start managing your PC fleet in TechDirect. SupportAssist for business PCs monitors each PC and communicates with TechDirect to help manage your PC fleet. | ||
| Extract and create the SupportAssist deployment package | Deploy SupportAssist on the PCs | (Optional) Configure, download, and deploy SupportAssist for every site. Create asset groups, if required. | |
Other references:
SupportAssist for Business PCs home page Manuals and documents
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August 2021
Rev. A01
TechDirect
