Somfy Doorkeeper Door Lock User Manual (+ PDF)

DOORKEEPER Door Lock
User Manual

Contents hide

1 SAFETY NOTICE DOOR KEEPER & INTERNET GATEWAY

2 Guarantee

3 Engine specifications

4 Gateway characteristics

5 Documents / Resources

5.1 References

6 Related Posts

SAFETY NOTICE DOOR KEEPER & INTERNET GATEWAY

Read these safety instructions carefully before installing and using this Somfy product. Keep it as long as the product. In addition to the instructions described in this manual, also follow the installation and use instructions given in this product and in the smartphone application. Test the product after installation to verify that it works properly. Failure to comply with these instructions or the use of this product outside the scope defined in these instructions is prohibited, could compromise its effectiveness and would lead to the exclusion of Somfy’s liability and warranty.
Before any installation, check the compatibility of this Somfy product with the associated equipment and accessories.
If a doubt arises during installation and / or for further information, consult a Somfy contact or go to www.somfy.fr
In a constant concern of evolution and improvement of our offer, we reserve the right, at any time, to update or modify this document. Somfy cannot be held responsible for changes in standards which occurred after the publication of this notice.
General instructions:
To avoid damaging the product and alter its functioning as well as the functioning of any system of which it is a part, do not expose it to shocks or falls, to flammable materials or to a heat source, in sunlight (excluding products for outdoor use), humidity, splashes of liquid, do not immerse it. Do not place any object containing liquid on the device.
Do not allow children to use the product.
Do not open the device (unless the user manual specifies it, to change the batteries for example), do not pierce it and do not attempt to repair it. To do this, call a qualified person.

Drums:
The product works with battery. Use only the battery model provided. Do not use a battery that appears damaged.
There is a risk of battery explosion if misused. It is recommended to recharge the battery once a year using the supplied USB-C charging cable.
Door Keeper battery must be recharged by a power supply conforming to the USB BC 1.2 standard. An orange light from the engine will indicate a low battery. In the event of a battery problem, contact Somfy customer service..
Warnings:
This Somfy product may emit radio waves that may affect the operation of nearby electronic devices, including the operation of pacemakers.
If you have a pacemaker or other medical device, do not use this product without first consulting your doctor or the manufacturer of your medical device.
Terms of use:
This product is for residential use only, Somfy is not responsible for damage caused by commercial use. This product is intended to be installed in a standard building dwelling. Do not use it outdoors unless the instructions for use specify it.
This product is only effective if the home WiFi network is working properly and the Wi-Fi and BLE connections between the products are working properly. The size, thickness and materials of which the walls, wallpapers and other elements of the home or its external environment are made are likely to generate interference with radio signals and affect the range as well as the operation of the product.
Do not use abrasive products or solvents to clean the product. Use a soft, dry cloth.

Electrical safety:
If an electrical connection is required:
Follow the connection instructions given in the instructions and / or in the smartphone application.
The product must be connected to an electrical installation in good working condition and in accordance with the standard in force.
Make sure that the frequency of the supply voltage indicated on the product corresponds to that of your electrical installation.
All equipment to be plugged into an outlet must be out of the reach of children and pets while remaining accessible and close to it so that it can be unplugged quickly in an emergency.
Do not install the product during a lightning torm or threat of lightning.
Never touch the product with wet or damp hands to avoid the risk of electric shock.
No part is user serviceable. To avoid any electrical risk, do not disassemble the product and call a qualified person.
Do not use the product if a cable is damaged or if the wires are bare.
If an AC adapter is supplied, use only the one supplied with the product, do not expose it to water or humidity, unplug it before cleaning (with a dry cloth only) and keep it away from open flames and other sources of heat.

Guarantee

More information on warranty conditions on www.somfy.com

	Somfy hereby declares that the product complies with the requirements of Directive 2014/53 / EU. The full text of the declaration of conformity is available at the internet address www.somfy.com/ce.
	Read the instructions
	We care about our environment. Do not throw your device away with usual household waste. Drop it off at an approved collection point for recycling.
	Make sure to separate the batteries from other types of waste and to recycle them via the local collection system.

FRENCH CUSTOMER SERVICE
0 820 055 055
0.15e/min + call price

Engine specifications

Model: DOORKEEPER

Technology	Bluetooth® 5.0 Bluetooth® range: ≈7m ZigBee 3.0 ZigBee range: ≈10m erp <100mW
Li-ON battery	5V DC input 2900 mAH 1 year autonomy
Recharge time	8 Hours via USB-BC 1.2
Dimensions	185.5 x 49.5 x 58 mm
Product weight	900 gr
Operating temperature	0 à +50°C

Gateway characteristics

Model: GATEWAY for Doorlock

Technology	Bluetooth® 5.0 Bluetooth® range: ≈7m Radio frequency: 2.4 GHz Wi-Fi: 2400 to 2483.5 MHz Wi-Fi range: ≈30m in free field erp <100mW
Power Supply	Entrance : 100-240V AC Max consumption 130 mA
Dimensions	60 x 72 x 62 mm
Product weight	75 gr
Operating temperature	0°C à +60°C