Wildix Duoled-bt Headset User Guide

DUOLED-BT HEADSET
USER GUIDE

PACKING LIST

• 1 x DuoLED-BT Headset
• 1 x Base Station
• 1 x USB Type-C to Type-C cable
• 1 x USB Type-A to Type-C adapter
• 1 x portable case

Note: The Headset support starts from the following Headset integration versions (released in WMS 5.02): 2.9.9 (Windows) and 2.9.0 (macOS).

SAFETY INFORMATION

https://www.wildix.com/safety-information/

COMPATIBILITY

The Headset supports a dual (multipoint) wireless connection, which means it can be connected to two devices simultaneously:

1. Via Base Station. Such connection provides full support of LED user and call statuses and compatible with:
   • Apple Mac, Windows PC
   • WorkForce *
   • WelcomeConsole *
   * Temporary limitations:
   • Full LED user statutes to support for WorkForce, WelcomeConsole will be available later
   • The Headset cannot be connected to Vision/ SuperVision via Base Station, the support will be available later
2. Via Bluetooth module embedded in the Headset itself. Such connection doesn’t provide LED statutes support and is compatible with:
   • Android, iOS apps
   • Vision/ SuperVision
   • W-AIR LifeSaver
   • W-AIR Med
   • W-AIR Office

POWER ON/ POWER OFF

Press the Multi-function button for 3 seconds.

HEADSET AND BASE STATION OVERVIEW

CHARGING

1. Connect the USB cable to the Base Station
2. Plug the cable into a device USB port (use Type-A adapter if needed)
3. Place DuoLED-BT into the Base Station
4. When charging, the Headset status LED turns red
5. When charged, the Headset status LED turns blue

Battery charging time

• Less than 60 minutes to charge 20%
• Less than 90 minutes to charge 50%
• Fully charged in less than 3,5 hours

Standby time

• Up to 100 hours if not connected to any device
• Up to 15 hours if connected to a device with full LED user and call statutes support
• Up to 20 hours if connected to a device with LED call statutes support

CONNECT VIA THE BASE STATION

1. Connect USB cable to the Base Station
2. Plug the cable into a device USB port (use Type-A to Type-C adapter if needed)
3. Turn the Headset on
4. The Headset Status LED starts blinking and the voice prompt announces “Your Headset is connected”
5. For Collaboration, set “Wildix DuoLED-BT” as audio device in Collaboration -> Settings -> Webphone

CONNECT VIA BLUETOOTH EMBEDDED IN THE HEADSET

1. Unplug the Base Station and turn the Headset off
2. Activate Bluetooth on a device you want to connect the Headset to
3. Press and hold the Multi-function button for 3 seconds until you hear “Power on”. Keep pressing for 3 seconds more until you hear “Pairing”
4. Search for DuoLED-BT in the Bluetooth devices list on your device and select it for pairing
5. If pairing is successful, the voice prompt announces “Paired… Your Headset is connected”

LED INDICATORS

Status LED

Base Station pairing LED

• Successful connection – long blue blinks
• Pairing – fast blue and red blinks

CHECK THE BATTERY LEVEL

On Windows you can check the battery level using the WIService tray:

• Go to Quick Launch Toolbar -> right-click on Wildix Integration Service icon and check the level of battery (Low, Medium, High):
  

ANSWER A CALL
Press the Multi-function button to answer a call.
ADJUST VOLUME DURING A CALL/ RINGER VOLUME
Press Volume Up to increase the volume.
Press Volume Down to decrease the volume.
MUTE A MIC
Press the Mute button during a call to put a call on hold/resume.
PUT ON PAUSE/ RESUME A CALL
Press the Multi-function button for 2 seconds during a call to put a call on hold/resume.
END A CALL
Press the Multi-function button to finish a call.

PAIR DUOLED-BT AND BASE STATION (OPTIONAL)

The Headset and the Base Station are paired by default. If you accidentally unpair them, proceed with the following steps:

1. Press the Pairing button on the Base Station
2. Make sure the Headset is powered off. Press and hold the Multi-function button for 3 seconds until you hear “Power on”. Keep pressing for 3 seconds more until you hear “Pairing”
3. If pairing is successful, the voice prompt announces “Paired… Your headset is connected”

Full guide onlinehttps://confluence.wildix.com/x/Ygo8AQ
Version 06/2021

References

• Wildix PBX | VoIP Solutions | Unified Communications | WebRTC
• Regulatory Compliance & Safety Information for Wildix Products • Wildix