SUPERVISION USER GUIDE
PACKING LIST
1 x SuperVision phone
1 x handset
1 x handset cord
1 x removable webcam
1 x stand
SAFETY INFORMATION
https://www.wildix.com/safety-information/
CONNECTION
The ports are situated on the rear panel of the phone
- Connect the phone to the network PoE switch using an RJ-45 cable
- Connect the handset to the port using the handset cord
- (Optional) Connect USB headset
- (Optional) Connect the port to the PC using an RJ-45 cable
- (Optional, this is a PoE device) Connect the phone to the power supply (power adapter can be purchased separately, WMP code: PS-12V2A )
- (Optional) Connect to the port using an HDMI cable
FIRST TIME LOGIN
After the phone has been booted, Wildix Phone App opens automatically.
To log in, fill out the following fields:
- Domain: PBX name or IP address
- User name: extension number or email address
- Password: enter your WEB password.
Note: Google/ Office 365 Single Sign-On options are available to log in.
CHANGE USER STATUS
Tap User status menu to set user status DND / Away.
You can add your status message and, by checking the field “until”, set the time and date when DND/Away status should go back to Available.
PHONE OVERVIEW
SUPERVISION USER GUIDE
BLF KEYS
BLF keys must be set up in Collaboration Settings -> Function keys. This phone supports up to 120 BLF keys.
You can change the number of BLF keys displayed per page in the Phone App
Settings -> Advanced.
PLACE A CALL
- Manually from Dialpad: enter the phone number and then tap the green button.
- Search in phonebook: open Dialpad and start entering a number / a name, results that match your search are listed below, tap on the contact to place a call.
- From history: tap the History menu. Tap the contact or the phone number, then tap Call.
- Dial a user whom you have assigned a Colleague Function key: tap BLF keys, then tap the BLF key assigned to the colleague.
HOLD / SECOND CALL
Press
during a call to put a call on hold/resume.
Press
to place a second call, enter the number, and then tap the green button.
VIDEO CALL
Tap 
during a call to start/stop video streaming.
CALL TRANSFER
- Tap
during a call (the call is put on hold) - Enter the phone number:
• Tap
for direct transfer (blind transfer without notification)
• Otherwise tap
to place an outgoing call (attended transfer), then tap from the call window to complete the transfer.
for direct transfer (blind transfer without notification)Call transfer via BLF keys:
- During a call, tap the BLF keys menu
- Tap the BLF key of colleague/call group:
- Tap Transfer for direct transfer (blind transfer without notification)
- Otherwise tap Call to place an outgoing call (attended transfer), then tap from the call window to complete the transfer.
CONFERENCE CALL
Put the first call on hold to make a second call to the contact you would like to invite to the conference call When the third party answers, tap
from call window.
LISTEN TO VOICEMAIL MESSAGE
Tap Voicemail/ Press the Voicemail button
Tap the Play icon 
next to the message to listen to it
To delete: check the message(s) and tap the Bin icon
.
To mark as read: check the message(s) and tap the Eye icon
VOLUME CONTROL, SPEAKER, MUTE
Mute the microphone: Press the Mute key 
during a call.
Adjust the volume: Press Volume Up / Down keys during a call.
Turn on the Speaker mode: Press the Speaker key during a call. Press the key to answer a ringing call in Speaker mode.
RINGTONE SELECTION
Tap Settings menu: tap Ringtone to view the list of available ringtones.
CHAT AND FILE EXCHANGE
Tap Chat menu: all the colleagues added to your roster in Wildix Collaboration are displayed in this menu.
To send a chat message:
- Tap on a colleague
- Type your message into the input field
- Tap the Paper plane icon
to send the message.
To send a file / a picture (up to 100Mb) / to send a Post-It: tap the Plus icon + next to the input field and select a file / a picture (up to 100Mb).
You can disable new chat messages notifications in Settings -> Advanced.
CHECK PHONE APP VERSION
Tap Settings menu -> About.
full guide online:
https://confluence.wildix.com/x/lQOIAQ
www.wildix.com
Wildix PBX | VoIP Solutions | Unified Communications | WebRTC
