- Check to make sure the correct charger is being used
- The charger model number listed on the motor rating label and on the charger should be: YLS0041-T060015
- If charger is not correct, a new one will be needed
- If using correct charger, make sure the charger is plugged into a functioning outlet
- Verify the machine is in the OFF position while charging
- If the machine is in the on position while charging, the machine will not charge
- Verify the machine is fully charged
- Battery needs to charge a full, uninterrupted 16 hours before first use
- After first use, charge at least 16 hours to renew the battery
- The charging indicator light will illuminate when properly connected and will not turn off when fully charged
- Make sure the dirt cup is securely placed into the machine
- Press down on the machine to ensure the dirt cup is in place
- Check to see if the charger is warm at the outlet after being plugged in for several minutes
- If charger is not warm, place order for new charger
- If charger is warm and machine still doesn’t charge, please Contact Us
