WS15P Control Valve
Water Specialist WS15P Control Valve
The Water Specialist WS15P Control Valve is a versatile and
reliable valve designed for water treatment applications. It is
equipped with various parts and features that ensure efficient
operation and optimal performance. Below are the detailed
specifications of the WS15P Control Valve:
General Specifications:
- Minimum/Maximum Operating Pressures: Varies depending on the
application - Minimum/Maximum Operating Temperatures: Varies depending on the
application - Power Adapter:
- U.S.: 100VAC to 120VAC, 50/60 Hz
- International: 200VAC to 240VAC, 50/60 Hz
- Output Voltage: 15VDC
- Output Current: 500 mA
- Service flow rate: 60 gpm @ 15 psi drop (227 lpm, 13.6
m3/h) - Backwash flow rate: 43 gpm @ 25 psi drop (163 lpm, 9.8
m3/h) - Meter:
- Accuracy: Varies depending on the application
- Flow Range: Varies depending on the application
- Inlet/Outlet Drain line: Varies depending on the
application - Brine line: Varies depending on the application
- Tank connection: Varies depending on the application
- Height from top of tank: Varies depending on the
application - PC board memory: Yes
- Valve material: Varies depending on the application
- Regenerant/chemical compatibility: Varies depending on the
application
Regeneration Tank Applications:
The WS15P Control Valve is suitable for various regeneration
tank applications. It is designed to efficiently regenerate and
treat water in residential, commercial, and industrial
settings.
Product Usage Instructions:
To properly use the WS15P Control Valve, follow the steps
below:
- Ensure that the operating pressures and temperatures are within
the specified ranges for your application. - Connect the power adapter to a suitable power source,
considering the voltage and frequency requirements. - Attach the inlet and outlet drain lines and brine line to the
appropriate connections on the valve body assembly. - Connect the valve to the regeneration tank using the provided
tank connection. - Make sure the valve is securely mounted in place.
- Set the desired service flow rate and backwash flow rate based
on your specific water treatment needs. - If applicable, install the meter and ensure its accuracy and
flow range are suitable for your application. - Follow the recommended injector selection guidelines for proper
upflow brine applications and downsizing if necessary. - Refer to the WS 1.5 Injector Flow Graphs for further guidance
on injector flow rates.
Please refer to the WS15P Parts and Service Manual for more
detailed information on specific parts, assembly, maintenance, and
troubleshooting.
Water Specialist WS15P Control Valve Parts and Service Manual
HYDROCARBONS SUCH AS VASELINE®, PETROLEUM JELLY, KEROSENE, BENZENE, GASOLINE, ETC., WILL DAMAGE PRODUCTS THAT CONTAIN O-RINGS OR PLASTIC COMPONENTS. EXPOSURE TO SUCH HYDROCARBONS MAY CAUSE THE PRODUCTS TO LEAK. DO NOT USE CLACK CONTROL VALVE PRODUCT(S) ON WATER SUPPLIES THAT CONTAIN HYDROCARBONS SUCH AS KEROSENE, BENZENE, GASOLINE, ETC.
Page 2
WS15P Parts and Service Manual
WS15P Parts and Service Manual
Page 3
Table of Contents
General Specifications ……………………………………………………………………………………………………………….. 4 Drive Cap Assembly, Pistons, Stack Assembly, Main Body …………………………………………………………….. 5 Regenerant Components…………………………………………………………………………………………………………….. 6 Injectors …………………………………………………………………………………………………………………………………… 7 Injector Flow Graphs – U.S. Units………………………………………………………………………………………………. 8 Injector Flow Graphs – Metric Units …………………………………………………………………………………………… 9 Fitting Kits……………………………………………………………………………………………………………………………… 10 Drain Line Flow Control Washers……………………………………………………………………………………………… 11 Troubleshooting Procedures………………………………………………………………………………………………………. 12
Page 4
WS15P Parts and Service Manual
General Specifications
Minimum/Maximum Operating Pressures Minimum/Maximum Operating Temperatures Power Adapter: Supply Voltage Supply Frequency Output Voltage Output Current Service flow rate Backwash flow rate Meter: Accuracy Flow Range Inlet/Outlet Drain line Brine line Tank connection Height from top of tank PC board memory Valve material Regenerant/chemical compatibility
Regeneration Tank applications
20 125 psi (138 kPa 862 kPa)
40° – 110° F (4° – 43° C)
U.S. 100VAC to 120VAC 50/60 Hz 15VDC 500 mA
International 200VAC to 240VAC 50/60 Hz 15VDC 500 mA
60 gpm @ 15 psi drop (227 lpm, 13.6 m3/h)
43 gpm @ 25 psi drop (163 lpm, 9.8 m3/h)
+5% 0.75 75 gpm (2.8 284 lpm) 1.5″ Male NPT or BSPT 1″ Male Elbow NPT or 1″ BSPT ½” OD polytube compression 4″-8 UN 10.75″ Nonvolatile EEPROM Glass filled composite Sodium chloride, potassium chloride, potassium permanganate, sodium bisulfite, chlorine and chloramines Downflow or upflow 12″ 24″ diameter
WS15P Parts and Service Manual
Page 5
WS1.5P Drive Cap Assembly, Pistons, Stack Assembly, Main Body
Drawing No. Order No.
Description
Quantity
1
V3004 WS1 DRIVE CAP ASSEMBLY
1
2
V3135 O-RING 228
1
V3407 WS125/15 PISTON DOWNFLOW ASSEMBLY (AMBER)
3
1
V4042 WS112/15 PISTON UPFLOW ASSEMBLY (BLACK)
4
V3174* WS1 REGENERANT PISTON
1
5
V3430-01 WS1.5 SPACER STACK ASSEMBLY
1
6
D1300 TOP BAFFLE DIFFUSER 1.5/55MM
1
7
V3419 O-RING 347
1
V4400-NPT WS15P NPT BODY ASSEMBLY
8
1
V4400-BSPT WS15P BSPT BODY ASSEMBLY
V4430-01** WS15P FTG ASY QC TO NPT 9
V4430-02** WS15P FTG ASY QC TO BSPT
1 set of 2
V3641 O-RING 225 FOR VALVE BODIES WITH NPT THREADS
1
10
V3441 O-RING 226 FOR VALVE BODIES WITH BSPT THREADS
1
*V3174 Regenerant Piston not used for Backwash Only valves. Use V3010-15Z Injector Plug and V3195-01 Refill Port Plug Assembly. ** Inlet/Outlet fitting kits are sold separate, see page 10 for fitting selection.
9
1
2
3
4
5 10
7
6
8 9
Black o-ring retainer is NPT Grey o-ring retainer is BSPT
Page 6
WS15P Parts and Service Manual
Drawing No. 1 2 3
4
WS15P Regenerant Components
Order No. H4615 V3498
V3195-01 V4430-04NPT V4430-04BSPT
Description RETAINING CLIP WS15 BRINE ELBOW ASY W/RFC ½ REFILL PORT PLUG ASY WS15P NPT DRAIN KIT WS15P BSPT DRAIN KIT
Quantity 1 1 1
1
4
2 3
1
WS15P Parts and Service Manual
WS 1.5″ Injectors
Drawing No.
Order No.
Description
Downflow Nozzle Color Typical Tank Quantity
Diameter1
1
V3010-15B WS1.5 Injector Asy B Violet
12″
V3010-15C WS1.5 Injector Asy C
Red
13″
V3010-15D WS1.5 Injector Asy D White
14″
1
V3010-15E WS1.5 Injector Asy E
Blue
16″
1
V3010-15F WS1.5 Injector Asy F Yellow
18″
V3010-15G WS1.5 Injector Asy G Green
21″
V3010-15H WS1.5 Injector Asy H Orange
24″
2
2
V3010-15Z WS1.5 Injector Plug
NA
V3010-15B through V3010-15H injectors include one V3416 o-ring 012 (lower) and one V3171 o-ring 013 (upper).
For upflow brine applications, it is recommended that the injector be downsized two tank sizes minimum. Refer to the injector graphs for verifying proper selection.
Page 7
Drawing No. 1 2 3 4 5 6
WS15P Regenerant Components
Order No. V4349 V3152 V4120
V4350-15Z V3010-15Z V3010-15X
Description WS15P INJECTOR CAP O-RING 135 INJECTOR SCREEN WS15P INJECTOR FEED PLUG WS15 INJECTOR PLUG ASY WS15 INJECTOR ASY
1
2 3
4 5
6
Quantity 1 1 1 1
1 or 2 1 or 0
Page 8
WS15P Parts and Service Manual WS 1.5″ Injector Flow Graphs – U.S. Units
Flow Rate (gpm) Flow Rate (gpm) Flow Rate (gpm)
ORDER NO. V3010-15B VIOLET
1.4
1.2
Total
1
0.8
Slow Rinse
0.6
0.4
Draw
0.2
20
40
60
80
100
120
Pressure (psi)
ORDER NO. V3010-15C RED
1.6
1.4 Total
1.2
1 Slow Rinse
0.8
0.6 Draw
0.4
0.2
20
40
60
80
100
120
Pressure (psi)
ORDER NO. V3010-15D WHITE
3
2.5 Total
2
Slow Rinse 1.5
1
Draw
0.5
20
40
60
80
100
120
Pressure (psi)
Flow Rate (gpm) Flow Rate (gpm) Flow Rate (gpm)
ORDER NO. V3010-15E BLUE
3
2.5 Total
2
Slow Rinse 1.5
1 Draw
0.5
20
40
60
80
100
120
Pressure (psi)
ORDER NO. V3010-15F YELLOW
4.5
4
Total 3.5
3
2.5 Slow Rinse
2
1.5
Draw 1
20
40
60
80
100
120
Pressure (psi)
ORDER NO. V3010-15G GREEN
6
5 Total
4
3
Slow Rinse
2 Draw
1
20
40
60
80
100
120
Pressure (psi)
Flow Rate (gpm)
ORDER NO. V3010-15H ORANGE
7
6
Total
5
4
Slow Rinse
3
Draw 2
1
20
40
60
80
100
120
Pressure (psi)
WS15P Parts and Service Manual WS 1.5″ Injector Flow Graphs – Metric Units
Page 9
Flow Rate (lpm) Flow Rate (lpm) Flow Rate (lpm)
ORDER NO. V3010-15B VIOLET
5.5
4.5
Total
3.5 Slow Rinse
2.5
ORDER NO. V3010-15C RED
6
Total 5
4 Slow Rinse
3
ORDER NO. V3010-15D WHITE
10
Total 8
6
Slow Rinse
1.5
Draw
2
Draw
0.5 100 200 300 400 500 600 700 800 900 Pressure (kPa)
1 100 200 300 400 500 600 700 800 900
Pressure (kPa)
4
Draw 2 100 200 300 400 500 600 700 800 900
Pressure (kPa)
Flow Rate (lpm) Flow Rate (lpm) Flow Rate (lpm)
ORDER NO. V3010-15E BLUE
10 Total
8
6
Slow Rinse
4 Draw
2 100 200 300 400 500 600 700 800 900
Pressure (kPa)
ORDER NO. V3010-15F YELLOW
16
14 Total
12
10 Slow Rinse
8
6
4
Draw
2 100 200 300 400 500 600 700 800 900
Pressure (kPa)
ORDER NO. V3010-15G GREEN
20 Total
16
12
Slow Rinse
8 Draw
4 100 200 300 400 500 600 700 800 900 Pressure (kPa)
Flow Rate (lpm)
ORDER NO. V3010-15H ORANGE
25 Total
21
17 Slow Rinse
13
9 Draw
5 100 200 300 400 500 600 700 800 900 Pressure (kPa)
Page 10
WS15P Parts and Service Manual
Fitting Kits
HYDROCARBONS SUCH AS VASELINE®, PETROLEUM JELLY, KEROSENE, BENZENE, GASOLINE, ETC., WILL DAMAGE PRODUCTS THAT CONTAIN O-RINGS OR PLASTIC COMPONENTS. EXPOSURE TO SUCH HYDROCARBONS MAY CAUSE THE PRODUCTS TO LEAK. DO NOT USE CLACK CONTROL VALVE PRODUCT(S) ON WATER SUPPLIES THAT
CONTAIN HYDROCARBONS SUCH AS KEROSENE, BENZENE, GASOLINE, ETC.
Fitting Installation Instructions: · Installation fittings are designed to accommodate minor plumbing misalignments, but are not designed to support the weight of a system or the plumbing. · Teflon tape must be used on the fitting threads. · Slide nut on first, then the split ring and o-ring. · Hand tighten the nut only.
Clack Order No. V4430-01 Description: WS15P QC to NPT Fitting Kit
Drawing No. Order No.
Description
1
V4353 WS15P QC TO NPT FITTING
2
V4344 WS15P QC NUT
3
V4345 WS15P SPLIT RING
4
V4367 O-RING 222
Quantity 2 2 2 2
Clack Order No. V4430-02 Description: WS15P QC to BSPT Fitting Kit
Drawing No. Order No.
Description
1
V4355 WS15P QC TO BSPT FITTING
Quantity 2
2
V4344 WS15P QC NUT
2
3
V4345 WS15P SPLIT RING
2
4
V4367 O-RING 222
2
1 2
3 4
1 2
3 4
Clack Order No. V4430-03 Description: WS15P QC to QC Fitting Kit
Drawing No. Order No.
Description
1
V4354 WS15P QC TO QC FITTING
2
V4344 WS15P QC NUT
3
V4345 WS15P SPLIT RING
4
V4367 O-RING 222
Quantity 1 2 2 2
1
2 3 4
Clack Order No. V4430-07 Description: WS1.5 PLASTIC ELBOW QC TO NPT
Drawing No. Order No.
Description
1
V4432NPT 1.5 PLASTIC QC TO NPT ELBOW
2
V4367 O-RING -222
3
V4345 1.5 SPLIT RING
4
V4344 QC NUT 1.5 PLASTIC
Quantity 2 2 2 2
1
4
3 2
Clack Order No. V4430-08 Description: WS1.5 PLASTIC ELBOW QC TO BSPT
Drawing No. Order No.
Description
1
V4432BSPT 1.5 PLASTIC QC TO BSPT ELBOW
2
V4344 QC NUT 1.5 PLASTIC
3
V4345 1.5 SPLIT RING
4
V4367 O-RING -222
Quantity 2 2 2 2
Clack Order No. V4430-09 Description: WS1.5 PLASTIC ELBOW QC TO QC
Drawing No. Order No.
Description
1
V4432QC 1.5 PLASTIC QC TO QC ELBOW
Quantity 1
2
V4345 1.5 SPLIT RING
2
3
V4344 QC NUT 1.5 PLASTIC
2
4
V4367 O-RING -222
2
1 2 3 4
1 3 2 4
WS15P Parts and Service Manual
Page 11
Drain Line Flow Control Washers
Order No. V3162-007 V3162-010 V3162-013 V3162-017 V3162-022 V3162-027 V3162-032 V3162-042 V3162-053 V3162-065 V3162-075 V3162-090 V3162-100
Description .7 GPM Drain line flow control 1.0 GPM Drain line flow control 1.3 GPM Drain line flow control 1.7 GPM Drain line flow control 2.2 GPM Drain line flow control 2.7 GPM Drain line flow control 3.2 GPM Drain line flow control 4.2 GPM Drain line flow control 5.3 GPM Drain line flow control 6.5 GPM Drain line flow control 7.5 GPM Drain line flow control 9.0 GPM Drain line flow control 10.0 GPM Drain line flow control
All DLFC housings ship without DLFC installed. Up to 5 x V3162-XXX DLFC may be installed in V4430. Select 1-5 flow controls from table for proper backwash flow, based on media manufacturer’s recommendations.
Flow Rate Identification
VV3316126-x2x-XXX
5/8″
Tooling Identification
Proper DLFC orientation directs water flow towards the washer face with rounded edge & identification.
Clack Order No. V4430-04NPT OR V4430-04BSPT Description: WS15P 1.5 Drain Elbow
Drawing No. 1A 1B 2 3 4 5 6 7
Order No. V4358 V4359 V4345 V4344 V4367 V4351 V4352 V4364
Description WS15P DRAIN ELBOW 1″ NPT WS15P DRAIN ELBOW 1″ BSPT WS15P SPLIT RING QC NUT 1.5 PLASTIC O-RING 222 FLOW CONTROL HOUSING FLOW CONTROL RETAINER O-RING 129
Quantity 1 1 1 1 1 1 1 1
42 3
1A
1B
67 5
Page 12
WS15P Parts and Service Manual
Troubleshooting Procedures
Problem
Possible Cause
Solution
1. No Display on PC Board
a. No power at electric outlet
a. Repair outlet or use working outlet
b. Control valve Power Adapter not plugged into b. Plug Power Adapter into outlet or connect outlet or power cord end not connected to PC power cord end to PC Board connection board connection
c. Improper power supply
c. Verify proper voltage is being delivered to PC Board
d. Defective Power Adapter
d. Replace Power Adapter
e. Defective PC Board
e. Replace PC Board
a. Power Adapter plugged into electric outlet a. Use uninterrupted outlet controlled by light switch
b. Tripped breaker switch and/or tripped GFI b. Reset breaker switch and/ or GFI switch
2. PC Board does not display correct time of day c. Power outage
c. Reset time of day. If PC Board has battery back up present the battery may be depleted. See Front Cover and Drive Assembly drawing for instructions.
d. Defective PC Board
d. Replace PC Board
a. Bypass valve in bypass position
a. Turn bypass handles to place bypass in service position
b. Meter is not connected to meter connection on b. Connect meter to three pin connection
PC Board
labeled METER on PC Board
3. Display does not indicate that water is flowing. Refer to user instructions for how the display indicates water is flowing
c. Restricted/ stalled meter turbine
d. Meter wire not installed securely into three pin connector
c. Remove meter and check for rotation or foreign material
d. Verify meter cable wires are installed securely into three pin connector labeled METER
e. Defective meter
e. Replace meter
f. Defective PC Board
f. Replace PC Board
a. Power outage
a. Reset time of day. If PC Board has battery back up present the battery may be depleted. See Front Cover and Drive Assembly drawing for instructions.
b. Time of day not set correctly 4. Control valve regenerates at wrong time of day c. Time of regeneration set incorrectly
b. Reset to correct time of day c. Reset regeneration time
d. Control valve set at “on 0” (immediate regeneration)
d. Check programming setting and reset to NORMAL (for a delayed regen time)
e. Control valve set at “NORMAL + on 0″ (delayed e. Check programming setting and reset to
and/ or immediate)
NORMAL (for a delayed regen time)
5. Time of day flashes on and off
a. Power outage
a. Reset time of day. If PC Board has battery back up present the battery may be depleted. See Front Cover and Drive Assembly drawing for instructions.
6. Control valve does not regenerate automatically when the REGEN button is depressed and held.
a. Broken drive gear or drive cap assembly b. Broken Piston Rod c. Defective PC Board
a. Replace drive gear or drive cap assembly b. Replace piston rod c. Defective PC Board
a. Bypass valve in bypass position
a. Turn bypass handles to place bypass in service position
b. Meter is not connected to meter connection on b. Connect meter to three pin connection
PC Board
labeled METER on PC Board
c. Restricted/ stalled meter turbine
c. Remove meter and check for rotation or
7. Control valve does not regenerate
foreign material
automatically but does when the REGEN button is depressed and held.
d. Incorrect programming
d. Check for programming error
e. Meter wire not installed securely into three pin e. Verify meter cable wires are installed
connector
securely into three pin connector labeled
METER
f. Defective meter
f. Replace meter
g. Defective PC Board
g. Replace PC Board
WS15P Parts and Service Manual
Page 13
Problem
Possible Cause
Solution
a. Bypass valve is open or faulty
a. Fully close bypass valve or replace
b. Media is exhausted due to high water usage b. Check program settings or diagnostics for abnormal water usage
c. Meter not registering
c. Remove meter and check for rotation or foreign material
d. Water quality fluctuation
d. Test water and adjust program values accordingly
e. No regenerant or low level of regenerant in e. Add proper regenerant to tank 8. Hard or untreated water is being delivered regenerant tank
f. Control fails to draw in regenerant
f. Refer to Trouble Shooting Guide number 12
g. Insufficient regenerant level in regenerant tank g. Check refill setting in programming. Check refill flow control for restrictions or debris and clean or replace
h. Damaged seal/stack assembly
h. Replace seal/stack assembly
i. Control valve body type and piston type mix i. Verify proper control valve body type and
matched
piston type match
j. Fouled media bed
j. Replace media bed
a. Improper refill setting
a. Check refill setting
9. Control valve uses too much regenerant
b. Improper program settings
b. Check program setting to make sure they are specific to the water quality and application needs
c. Control valve regenerates frequently
c. Check for leaking fixtures that may be exhausting capacity or system is undersized
a. Low water pressure
a. Check incoming water pressure water pressure must remain at minimum of 25 psi
10. Residual regenerant being delivered to service b. Incorrect injector size
b. Replace injector with correct size for the application
c. Restricted drain line
c. Check drain line for restrictions or debris and clean
a. Improper program settings
a. Check refill setting
b. Plugged injector
b. Remove injector and clean or replace
c. Drive cap assembly not tightened in properly c. Re-tighten the drive cap assembly
11. Excessive water in regenerant tank
d. Damaged seal/ stack assembly e. Restricted or kinked drain line
d. Replace seal/ stack
e. Check drain line for restrictions or debris and or un-kink drain line
f. Plugged backwash flow controller
f. Remove backwash flow controller and clean or replace
g. Missing refill flow controller
g. Replace refill flow controller
a. Injector is plugged
a. Remove injector and clean or replace
b. Faulty regenerant piston
b. Replace regenerant piston
c. Regenerant line connection leak
c. Inspect regenerant line for air leak
12. Control valve fails to draw in regenerant d. Drain line restriction or debris cause excess back d. Inspect drain line and clean to correct
pressure
restriction
e. Drain line too long or too high
e. Shorten length and or height
f. Low water pressure
f. Check incoming water pressure water pressure must remain at minimum of 25 psi
13. Water running to drain
a. Power outage during regeneration b. Damaged seal/ stack assembly
a. Upon power being restored control will finish the remaining regeneration time. Reset time of day.
b. Replace seal/ stack assembly
c. Piston assembly failure
c. Replace piston assembly
d. Drive cap assembly not tightened in properly d. Re-tighten the drive cap assembly
Page 14
WS15P Parts and Service Manual
Problem
Possible Cause
Solution
a. Motor not inserted full to engage pinion, motor a. Disconnect power, make sure motor is
wires broken or disconnected
fully engaged, check for broken wires,
make sure two pin connector on motor is
connected to the two pin connection on the
PC Board labeled MOTOR. Press NEXT
and REGEN buttons for 3 seconds to
resynchronize software with piston position
14. E1, Err 1001, Err 101 = Control unable to sense motor movement
or disconnect power supply from PC Board for 5 seconds and then reconnect.
b. PC Board not properly snapped into drive b. Properly snap PC Board into drive bracket
bracket
and then Press NEXT and REGEN buttons
for 3 seconds to resynchronize software
with piston position or disconnect power
supply from PC Board for 5 seconds and
then reconnect.
c. Missing reduction gears
c. Replace missing gears
a. Foreign material is lodged in control valve
a. Open up control valve and pull out piston assembly and seal/ stack assembly for inspection. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect.
b. Mechanical binding
15. E2, Err 1002, Err 102 = Control valve motor ran too short and was unable to find the next cycle position and stalled
c. Main drive gear too tight
b. Check piston and seal/ stack assembly, check reduction gears, check drive bracket and main drive gear interface. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect.
c. Loosen main drive gear. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect.
d. Improper voltage being delivered to PC Board d. Verify that proper voltage is being supplied. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect.
a. Motor failure during a regeneration
a. Check motor connections then Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect.
b. Foreign matter built up on piston and stack b. Replace piston and stack assemblies. Press
16. E3, Err 1003, Err 103 = Control valve assemblies creating friction and drag enough to NEXT and REGEN buttons for 3 seconds
motor ran too long and was unable to find the time out motor
to resynchronize software with piston
next cycle position
position or disconnect power supply from
PC Board for 5 seconds and then reconnect.
c. Drive bracket not snapped in properly and out c. Snap drive bracket in properly then Press
enough that reduction gears and drive gear do NEXT and REGEN buttons for 3 seconds
not interface
to resynchronize software with piston
position or disconnect power supply from
PC Board for 5 seconds and then reconnect.
a. Drive bracket not snapped in properly and out a. Snap drive bracket in properly then Press
17. Err 1004, Err 104 = Control valve motor enough that reduction gears and drive gear do NEXT and REGEN buttons for 3 seconds
ran too long and timed out trying to reach home not interface
to resynchronize software with piston posi-
position
tion or disconnect power supply from PC
Board for 5 seconds and then reconnect.
WS15P Parts and Service Manual
Page 15
Problem
Possible Cause
Solution
a. Control valve programmed for ALT A or b, a. Press NEXT and REGEN buttons for 3
nHbP, SEPS, or AUX MAV with out having a seconds to resynchronize software with
MAV or NHBP valve attached to operate that piston position or disconnect power supply
function
from PC Board for 5 seconds and then
reconnect. Then re-program valve to proper
setting.
18. Err -1006, Err 106,
b. MAV/ NHBP motor wire not connected to PC b. Connect MAV/ NHBP motor to PC Board
Err – 116 = MAV/ SEPS/ NHBP/ AUX MAV Board
two pin connection labeled DRIVE. Press
valve motor ran too long and unable to find the
NEXT and REGEN buttons for 3 seconds
proper park position
to resynchronize software with piston
Motorized Alternating Valve = MAV
position or disconnect power supply from PC Board for 5 seconds and then reconnect.
Separate Source = SEPS No Hard Water Bypass = NHBP
Auxiliary MAV = AUX MAV
c. MAV/ NHBP motor not fully engaged with c. Properly insert motor into casing, do not
reduction gears
force into casing Press NEXT and REGEN
buttons for 3 seconds to resynchronize
software with piston position or disconnect
power supply from PC Board for 5 seconds
and then reconnect.
d. Foreign matter built up on piston and stack d. Replace piston and stack assemblies. Press
assemblies creating friction and drag enough to NEXT and REGEN buttons for 3 seconds
time out motor
to resynchronize software with piston
position or disconnect power supply from
PC Board for 5 seconds and then reconnect.
a. Foreign material is lodged in MAV/ NHBP valve a. Open up MAV/ NHBP valve and check
piston and seal/ stack assembly for foreign
19. Err 1007, Err 107, Err – 117 = MAV/ SEPS/ NHBP/ AUX MAV valve motor ran too short (stalled) while looking
for proper park position
material. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect.
Motorized Alternating Valve = MAV
Separate Source = SEPS
b. Mechanical binding
b. Check piston and seal/ stack assembly, check reduction gears, drive gear interface, and
No Hard Water Bypass = NHBP
check MAV/ NHBP black drive pinion on motor for being jammed into motor body.
Auxiliary MAV = AUX MAV
Press NEXT and REGEN buttons for 3 seconds to resynchronize software with
piston position or disconnect power supply
from PC Board for 5 seconds and then
reconnect.
Page 16
WS15P Parts and Service Manual
WS15P Parts and Service Manual
Page 17
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WS15P Parts and Service Manual
WS15P Parts and Service Manual
Page 19
Revision History:
2/26/2020
PAGE 11:
1A
V4358 WS15P DRAIN ELBOW 1″ NPT
1
1B
V4359 WS15P DRAIN ELBOW 1” BSPT
1
3/16/2020
PAGE 11: Removed V3190 series of DLFC from table and V3190-XXX drawing.
7/6/2020
PAGE 11: All DLFC housings ship without DLFC installed. Up to 5 x V3162-XXX DLFC may be installed in V4430. Select 1-5 flow controls from table for proper backwash flow, based on media manufacturer’s recommendations.
2/22/2021
PAGE 20: changed header to read “SOFTENER AND FILTER CONTROLS LIMITED WARRANTY”
4/21/2022
PAGE 5: V4430-01** WS15P FTG ASY QC TO NPT
9 V4430-02** WS15P FTG ASY QC TO BSPT
** Inlet/Outlet fitting kits are sold separate, see page 10 for fitting selection.
PAGE 10: Added V4430-07, V4430-08 and V4430-09 fittings.
1 set of 2
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WS15P Parts and Service Manual
CLACK CORPORATION
SOFTENER AND FILTER CONTROLS LIMITED WARRANTY
Clack Corporation (“Clack”) warrants to OEM that its Softener and Filter Control Valves will be free from defects in material and workmanship under normal use and service for a period of five years from the date of shipment of such Valves from Clack’s plant in Windsor, Wisconsin when installed and operated within recommended parameters. No warranty is made with respect to defects not reported to Clack within the warranty period and/or defects or damages due to neglect, misuse, alterations, accident, misapplication, physical damage, or damage caused by fire, acts of God, freezing or hot water or similar causes. For outdoor installations where the Softener and Filter Control Valves are not under cover, the weather cover must be utilized for the warranty to be valid.
Clack’s obligation to OEM under this Limited Warranty shall be limited, at its option, to replacement or repair of any Softener and Filter Control valve covered by this Limited Warranty. Prior to returning a Control Valve, OEM must obtain a return goods authorization number from Clack and return the Control Valve freight prepaid. If any Control Valve is covered under this Limited Warranty, Clack shall return the Control Valve repaired, or its replacement, prepaid to the original point of shipment.
CLACK GIVES THIS WARRANTY TO OEM IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND HEREBY EXPRESSLY DISCLAIMS ALL OTHER SUCH WARRANTIES. CLACK’S LIABILITY HEREUNDER SHALL NOT EXCEED THE COST OF THE PRODUCT. UNDER NO CIRCUMSTANCES WILL CLACK BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER LOSS, DAMAGE OR EXPENSE OF ANY KIND, INCLUDING LOSS OF PROFITS, ARISING IN CONNECTION WITH THE INSTALLATION OR USE OR INABILITY TO USE THE CONTROL VALVES OR ANY WATER TREATMENT SYSTEM THE CONTROL VALVE IS INCORPORATED INTO.
Charger Water Treatment Products 8150 N. Lehigh Ave, Morton Grove, IL 60053
www.chargerwater.com/FAQ
Form No. V3435-15P 4/21/2022
U.S. Patent: 6,776,901
FAQ - Wholesale Water Treatment Products
