If your machine appears to be leaking, follow these steps to resolve:
- After spraying solution by pulling the trigger, perform a few dry strokes before turning the machine off
- Turn off and unplug machine
- Remove clean tank
- Check for cracks, warping, or damage
- If cracked, warped, or damaged, a new clean water tank should be ordered > Go to Parts & Supplies
- Check for cracks, warping, or damage
- Make sure gasket at the bottom of the clean tank is working properly and water is only coming out when the valve is pushed upward
- If bottom of the clean tank is damaged or, not working properly, a new clean tank should be ordered > Go to Parts & Supplies
- Water may be caught in space between the tank and the tank’s handle
- With the cap twisted ON tightly hold your tank at an angle, over a sink or drain, so any extra water can pour out of the space
- Wipe the tank dry with a cloth
- Reseat the Clean Water Tank
- Full clean water tank should sit all the way into the machine with the back of the tank flush with the handle
- Remove the dirty water tank and fill with water over the sink from the rubber opening at the top
- If dirty tank is leaking, a new one should be ordered > Go to Parts & Supplies
- Move machine to a dry area of carpet – do not press trigger
- Make sure clean water tank is filled and on the machine
- Remove the handle of the machine, then reconnect it
- Leave it in the same spot for 30 seconds
- Move the machine to a new spot
- Is there a significant puddle under where the machine was sitting?
- Has this resolved the issue?
- Yes > Great! Glad we could get you back to cleaning!
- No > Visit a BISSELL Authorized Service Center or Contact Us
