Imou Ipc-c26ep Looc 2mp Bullet Wifi Camera User Guide (+ PDF)

IMOU IPC-C26EP LOOC 2MP Bullet WiFi Camera

Contents hide

1 Welcome

2 Package content

3 Camera introduction

4 Troubleshooting

5 Documents / Resources

5.1 References

6 Related Posts

Welcome

Thank you for choosing IMOU.
We are devoted to providing you easy smart home products. If you have problems using the product, please contact our service team before returning your product.

Our service mail: [email protected]

Frequently asked questions can be found at imoulife.com/support/help

Package content

Device ×1	Quick Start Guide ×1	Power Adapter ×1	Screw Package ×1
Bracket ×1	Installation Position Map ×1	Pry Bar ×1	Cable Clip Package ×1

Camera introduction

Note: The top cap can be opened with the pry bar from the accessory kit.
Press the Reset Button for 10 seconds to reset the camera.

The pattern of the LED indicator is included in the following table.

LED Indicator Status	Device Status
Red light on	Booting Device malfunction
Green light flashing	Waiting for network
Green light on	Operating properly
Red light flashing	Network connection failed
Light of	Powered off/LED turned off Rebooting after reset
Green and red light flashing alternately	Firmware updating

Tips

To ensure the best possible wireless performance, please make sure there are no obstacles and electromagnetic interference between the camera and router.

Troubleshooting

Problem	Solution
Cannot set up camera	Ensure your mobile device and the camera are within range of your Wi-Fi router. Ensure the LED indicator on the camera isflashing green before beginning setup.
The APP says “Failed to configure device network”	Reset your Camera and connect it again. Some cameras only support 2.4GHz, while some routers have dual band, 2.4G/5G. Make sure you are connecting 2.4GHz only.
The app says “Failed to bind”	The camera is already connected to Wi-Fi, but the router is: Not connected to Interne Poor network status The Wi-Fi signal is not stable due to obstacles or electronic interference
No picture / signal	Ensure the LED indicator on the camera is flashing steady green. See ‘LED Status’ section for details if otherwise. Ensure the camera is properly connected to power using the included USB power adapter. Try repositioning the camera, router, or both to improve signal strength.
Picture is not clear	Check the camera lens for dirt, dust, spider webs. Clean the lens with a soft, clean cloth. Remove the vinyl cover on the camera lens.
No audio	Ensure audio function on camera is turned on Ensure audio is turned up on viewing device.
Human detection not working	Ensure you have enabled “Human Detection” in the Device Settings screen of the Imou LifeApp.
Camera stuck downwards	Turn off Camera Shielding in Device Settings on the Imou Life app.
Phone is not reading QR code	Clean the camera lens of your Smartphone Ensure that there is enough light on the QR code Don’t hold the QR code too close to the camera