My Spinwave Robot Is Leaking Or Puddling | Support

My Spinwave Robot Is Leaking Or Puddling | Support

If you are experiencing Leaking or Puddling, follow these steps to resolve:

  • Always use the correct amount of BISSELL Formula and Water in the wet tank as directed by the fill lines on the tank
    • Using just water or the incorrect formula will cause puddling and will affect the flow rate of your robot
  • Remove Water Tank
    • When transporting the water tank, keep it level
  • Twist and remove water tank cap
  • Fill water tank with water & BISSELL formula
                      
  • Put water tank cap back onto machine twisting into place
  • Re-seat the water tank back into the robot until it clicks into place
  • Has this resolved the issue?
    • Yes > Great! Glad we could get you back to cleaning!
    • No > Contact Us

 

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