Dinstar Uc350 Voip Gateway Installation Guide (+ PDF)

Thanks for Choosing Dinstar’s VoIP Gateway!
Please read this guide carefully before installing the gateway. If you need any technical support, please contact us.
Tel: +86 755 61919966
Email: [email protected]
Website: www.dinstar.com

Model and Interfaces

Interface→ Model ↓	MCU Board	User board slots (optional)
UC350	2100/1000M, Base-T, RJ45 1 USB 2.0 1* Console port	FXS Board: 2* RJ45 with 8 FXS FXO Board: 2* RJ45 with 8 FXO E1/T1 Board: 4* E1/T1 Ports

Description of Indicators

Indicators	Definition	Status	Description
PWR	Power Indicator	ON	The device is switched on
OFF	The power is switched off or there is no power supply
RUN	Running Indicator	Blinking slowly	The device is running properly
Blinking fastly	The device is initializing
ON/OFF	The device goes wrong
FXS/FXO	Line status Indicator	ON	FXS/FXO Port busy
OFF	FXS/FXO port idle
GE	Network Link Indicator	Blinking fastly	The gateway is properly connected to network
OFF	The gateway is not connected to network or network connection is improper
Network Speed Indicator	ON	Work at 1000Mbps
OFF	Network speed lower than 1000Mbps
RST	/	/	The button is used to restart device

Note: The above table does not contain all the indicator information. For more information, please refer to the user manual or contact technical support.

Indicators and Ports

Attentions before Installing

To guarantee device works normally and to lengthen the service life of the device, the humidity of the equipment room where device is installed in temperature should be 0 ℃~ 45 ℃;
Power supply of device should be 100 ~ 240V AC, and its socket is a three pin socket which should be grounded well;
To reduce the interference with telephone calls, it’s highly recommended that telephone lines connected to the gateway should be placed away from power cables;

Installation Instruction

Network connection

Connect gateway with network via a switch

Connect the power cord to power jack

Connect gateway with power input and ground point

Login Web GUI

Open the GUI in browser through IP HTTPS: XX.XX.XX.XX .The GE0 default is 192.168.12.1 and GE1 default is 192.168.11.1.
The username is admin and password is admin@123#.

Check Network Status

Check GE0 and GE1 network status on the “Status → Overview” page.

DINSTAR UC350 VoIP Gateway - Network Status

Modify Network Conﬁguration

Log into the device and click “Network → Settings” at the top menu bar to conﬁgure IP addresses of GE0 and GE1 ports.
Click “Save” and “reset” to make the settings take effect.

DINSTAR UC350 VoIP Gateway - Network Configuration

Create SIP Extensions

Click “Extension→ SIP” to create the SIP extension: add/delete/disable/enable, etc. UC350 supports batch add or import account ﬁles.
Note: when add the extension, the proﬁle should choose the corresponding one.

DINSTAR UC350 VoIP Gateway - SIP Extensions

After setting, you need to click “apply” to make the settings take effect.
If the status of a newly added SIP account is “registered”, it means that the device accepts the registration of the extension.
If the status of the SIP account is “unregistered”, it means that the device rejects to register the extension.
The registration status of SIP extension and SIP trunk can be checked on the “Status → SIP” page.

Add Trunk

SIP trunk
SIP trunks are used to connect other SIP terminals or service providers. When add a SIP trunk, you should choose corresponding SIP proﬁle based on your current network. The SIP trunk supports UDP/TCP/TLS.Also, SIP trunk status can be checked under Status → SIP page.
FXO
You can also create Trunk/FXO. It is an alternative to support calls through or from PSTN.
E1/T1
You can set up ISDN PRI/SS7/R2 connections via digital E1/T1 ports. Please be sure the E1/T1 physical connection is well connected, and PRI status is up and active before conﬁguring the call routing.

Conﬁgure Outbound/Inbound Rule

On the “Call Control → Route” interface, you can conﬁgure routes for incoming calls and outgoing calls.

DINSTAR UC350 VoIP Gateway - Configure Outbound

The UC350 supports max 300 routes, the rule with a lower index has a higher priority.
The key conﬁguration of route is at “condition” part. Here, you can conﬁgure the route based on the Caller/Called Number preﬁx and time.

Basic Operation

Dial *158# to query the IP address of GE0 port of the device;
Dial *114# to query the telephone number of a FXS port;
Dial *111# to restart the device;
Click “system->Reboot” menu to perform reboot.
Note: Dialing *158# to query the IP address of GE0 port of the device is only available for FXO/FXS user boards.If your user board is E1/T1 boards, it has to query the IP address from CONSOLE.

More Details

This document only provides instructions for quick installation and basic conﬁguration.
For detailed conﬁguration and Parameter explanation, Please refer to User Manual or ask for technical support.

Frequently Asked Questions

(1) Does UC350 support dual network ports to access different networks for interconnection and intercommunication to achieve business?

– UC350 can support GE0/GE1 interconnection services at the same time, which can make GE0 calls out of GE1. But the corresponding network port needs to be selected in the extension or trunk. If the network port is selected incorrectly, it will cause connection problems.

(2) Does UC350 support video call and fax?

– Yes , it supports video call (not conference call) such as VP2, H263, H264, H261, and also supports fax (T.30 or T.38).

(3) What method does the device support to store data?

– The storage method can support USB ﬂash disk or SD card.

(4) How to expand the port when the port capacity is not sufﬁcient?

– If more additional FXS, FXO, and E1 ports are needed, you can connect to other external VoIP gateways through SIP trunks.

(5) Which wiring method is used for the equipment port?

– The default FXO interface cable only supports the RJ45 interface, and the RJ11 port needs to be separated by a splitter. Refer to the user manual for speciﬁc wiring methods.

(6) How to factory reset the device?

– You can factory reset the device via Web GUI.