V I V O Desk-v100eby Black Electric Single Motor Desk Frame Instruction Manual (+ PDF)

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Contents hide

1 DESK-V100EBY Black Electric Single Motor Desk Frame

2 Product Information

3 Product Usage Instructions

3.1 Documents / Resources

3.1.1 References

DESK-V100EBY Black Electric Single Motor Desk Frame

Product Information

The Black Electric Single Motor Desk Frame (SKU: DESK-V100EBY)
is a motorized desk frame that allows you to adjust the height of
your desk with ease. The desk frame has a weight capacity of 176lbs
(80kg) and comes with a power cord, controller, and cable clips for
easy cable management. The package contents include a leg,
motorized leg, crossbar, foot, side bracket, power cord, hook,
screws, and wrenches. The desk frame comes with a 30-day
hassle-free return policy and product warranty.

Product Usage Instructions

Before you begin assembling the desk frame, ensure that you
have all the necessary tools and parts mentioned in the package
contents section.
If any parts are missing or damaged, contact customer support
at 309-278-5303 or [email protected] within 30 days of product
delivery to have them replaced at no cost.
Mount the crossbar to the leg and motorized leg using M8x50mm
screws and a 5mm Allen wrench. Loosen the screws on the crossbar
using the wrench, extend it, and then retighten the screws.
Attach the foot and side brackets to the leg and motorized leg
using M6x35mm screws and a Phillips screwdriver.
Attach the sync rod to the motorized leg using an M8x16mm screw
and a Phillips screwdriver.
Attach the controller to the underside of the desk using an
M4.2x15mm screw and a Phillips screwdriver.
Attach the power cord to the controller and plug it into an
electrical outlet.
Use the controller to adjust the height of the desk frame to
your desired level.
Ensure that you do not exceed the weight capacity of the desk
frame to prevent serious injury.

If you have any doubts about the safety of the installation or
do not understand these directions, call a qualified technician for
assistance. Do not use this product for any purpose that is not
explicitly specified in the manual. We cannot be liable for damage
or injury caused by improper mounting, incorrect assembly, or
inappropriate use.

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Black Electric Single Motor Desk Frame SKU: DESK-V100EBY
Instruction Manual
ASSEMBLY VIDEO AVAILABLE: Follow along step-by-step with our video walk through by scanning the QR code with your mobile device or by following the product link: vivo-us.com/products/desk-v100eby [email protected] 309-278-5303 www.vivo-us.com

PERSONABLE CUSTOMER SUPPORT
7AM – 7PM
Monday-Friday

Give us a Call: 309-278-5303

Chat Us: www.vivo-us.com

Email Us: [email protected]

We’re Here for You!
Our customer-minded support team is here for YOU, Monday-Friday 7am-7pm CST.
We offer immediate assistance with rapid response times from customer service agents and product techncians to
help you every step of the way!

Missing a Part?
If any parts are received damaged / defective OR you are missing a part, please reach out to us within 30 days of
product delievery to have it replaced at no cost. We are happy to replace parts to ensure you have a fully
functioning product

PRE-ASSEMBLY | BEFORE YOU BEGIN

If you do not understand these directions, or if you have any

doubts about the safety of the installation, please call a qualified

technician. Check carefully to make sure there are no missing

or defective parts. Improper installation may cause damage or

serious injury. Do not use this product for any purpose that is

not explicitly specified in this manual. Do not exceed weight capacity. We

cannot be liable for damage or injury caused by improper mounting, incorrect

assembly or inappropriate use.

WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS
REQUIRED.

ELECTRICAL WARNING :
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY. · DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED. · DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED. · NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR
SELLER TO REPLACE DAMAGED PARTS. · NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE
MADE CONTACT WITH LIQUIDS. · ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED. · OUTDOOR USE IS PROHIBITED.

WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.

176lbs (80kg)

Product Warranty For the most up to date details on your product’s warranty, please visit the product’s listing on our website or reach out to customer support. vivo-us.com/products/desk-v100eby
Returns | Product Didn’t Work Out? We offer a hassle-free 30 day return on all products. Contact customer support at 309-278-5303 or [email protected]. Please note: For items ordered in error or no longer needed, the return shipping charges will be at the buyer’s expense.

TOOLS NEEDED: |

Phillips Screwdriver

Drill

DIFFICULTY LEVEL

PACKAGE CONTENTS
Please consult the parts list below and ensure you have everything you need to assemble your product. If parts are missing or damaged, please contact us.

A (x1) Leg
E (x1) Sync Rod

B (x1) Motorized
Leg
F (x1) Crossbar

C (x2) Foot
G (x1) Controller

D (x2) Side Bracket
H (x1) Power Cord

I (x2) Hook

J(x5) Cable Clip

S-A (x4) M8x50mm Screw

S-B (x8) M6x35mm Screw

S-C (x4) M8x16mm Screw

S-D (x12) ST4.2x15mm Screw

T-A (x1) 5mm Allen
Wrench

T-B (x1) Wrench

ASSEMBLY STEPS
STEP 1: Mount Crossbar
Loosen screws on Crossbar (F) using 5mm Allen Wrench (T-A), extend, and then re-tighten screws. Mount Crossbar (F) to Leg (A) and Motorized Leg (B) using M8x50mm Screws (S-A) and 5mm Allen Wrench (T-A).
FF

TM–AE
BB SM–AA

TM-A-E AA

F Crossbar

S-A

T-A

Leg

Motorized Leg M8x50mm Screw 5mm Allen Wrench

STEP 2: Install Feet
Assemble Foot (E) to Leg (B) and Motorized Leg (C) using M6x35mm Screws (S-B) and 5mm Allen Wrench (T-A).
TM-A-E C
SM–BB
B
A

S-B

T-A

Foot

Leg

Motorized Leg

M6x35mm Screw 5mm Allen Wrench

STEP 3: Attach Side Brackets
Install Side Brackets (D) on Leg (A) and Motorized Leg (B) using M8x16mm Screw (S-C) and 5mm Allen Wrench (T-A).
D
B TM-A-E C
SM-C-C

S-C

T-A

Side Bracket M8x16mm Screw 5mm Allen Wrench

STEP 4: Adjust Desk Frame Width
Use 5mm Allen Wrench (T-A) to losen set screws on Crossbar (F) and adjust to fit width of desktop. Re-tighten to secure.

STEP 5: Attach Frame to Desktop
Secure frame assembly to the desktop with ST4.2x15mm Screws (S-D) and a Phillips screwdriver.

MT–AE
F
T-A 5mm Allen Wrench 8

SM-D-D
S-D ST4.2x15mm Screw
9

STEP 6: Install Sync Rod
Loosen the knobs on the Sync Rod (E) and extend the hex shaft. Insert hex shaft into the Leg (A), making sure the metal retaining ring makes contact with the Leg. While holding the hex shaft with one hand, extend Sync Rod onto the spline shaft of Motorized Leg (B). Retighten knob with Wrench (T-B).
E

STEP 7: Attach Controller
Attach Controller (G) to desktop using ST4.2x15mm Screws (S-D) and a Phillips Screwdriver.
SM-D-D
G

2-1

3 1

2-2

T-B

G Controller

S-D ST4.2x15mm Screw

E Sync Rod

T-B Wrench

STEP 8: Connect Cords
Connect cord from Motorized Leg (B) directly to Controller (G), then connect Power Cord (H) to cord from Controller.
G B
H
G H
H Power Cord
12

STEP 9: Attach Frame to Desktop
Use Cable Clips (J) to secure cords to desktop, as shown below. Then connect Hook (I) to Side Bracket (D).

I Hook

J Cable Clip

STEP 10: Power Desk
Plus Power Cord (H) into outlet and press the down arrow on Controller (G) to perform reset process.
H
G
14

CONTROLLER

Display Panel

Memory Settings

Up Down Arrow Arrow

OPERATING INSTRUCTIONS: Press the up arrow, the desk will automatically raise to the highest position. Pressing the down arrow will automatically lower the desk to the lowest position.
Memory Mode To store a certain height in the controller’s memory, press the 1 button for more than three seconds. “S-1” will be displayed, indicating that the current height has been saved to the 1 button sucessfully. Repeat the process using buttons 2,3, and 4.
Switch the Display from Centimeter to Inch The preset measurement shown on the display is cm. If you would like to change cm to inch, press and hold buttons 1 and 4 for more than three seconds.
Reset Mode 1. If the height of the desk is incorrect, press the down arrow until the desk moves to the fully lowered position. Press and hold the down arrow again for at least three seconds and release. “rSt” will be displayed.
2. If the system displays “Er1”, press and hold the down arrow for more than three seconds and release. “rSt” will be displayed.
Collision Avoidance Settings Press and hold the down and up buttons together for more than three seconds to enter the Collision Avoidance Settings Mode. Use the arrow buttons to adjust the sensitivity level. Once the sensitivity has been selected, press the up and down arrows again for more than three seconds to save the setting.
Collision Avoidance Sensitivity Levels: 0-9 0: Turn off collision avoidance. 1-9: Level 1 is the lowest sensitivy and level 9 is the highest.

Setting the Minimum/Maximum Height Press the 1 and 2 buttons at the same time for more than three seconds to set the current height as the maximum. “Hon” will be displayed. To cancel the maximum height, repeat the process. “HoF” will be displayed. When the maximum height is reached during operation, the panel will display “HI” notifying the upper limit has been reached.
Press the 3 and 4 buttons at the same time for more than three seconds to set the current height as the minimum. “Lon” will be displayed. To cancel the minimum height, repeat the process. “LoF” will be displayed. When the minimum height is reached during operation, the panel will display “Lo” notifying the lower limit has been reached.
Switching Between Inch & Centimeter To change the display height from Centimeter to Inch, press the “1” and “4” button simultaneously for 3 seconds. The display height will change to Inch, and is stored within the controller for future use.

Troubleshooting

Error Code

Description/Resolution

ER1 Press the and hold the down arrow to perform a reset.

Hot The desk is overheated. Allow the desk to rest for more than 18 minutes before operating.

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From single monitor mounts to hex mount, gromment or clamp-ons, we’ve got a mounting solution for your setup.

MONITOR MOUNTS
From single monitor mounts to hex mount, gromment or clamp-ons, we’ve got a mounting solution for your setup.

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LAST UPDATED: 07/13/2022 REV1.1LF