VE-9×12 Series Outdoor Enclosures
Product Information: Viking VE-9×12 Series Outdoor
Enclosures
The Viking VE-9×12 series of outdoor enclosures are designed,
manufactured, and supported in the USA. These enclosures provide
the ultimate weather protection for your Viking emergency phone,
entry phone, doorbox, or other device. The enclosures are
constructed of durable UV stable polycarbonate / ABS composite
material and heavy-duty doors labeled “Telephone” with a gasket
seal to keep out harsh weather. The VE-9×12 allows you to choose
from three panels that allow mounting different Viking products,
and it is available in three high visibility colors: red with
silver lettering, yellow with red lettering, or black with silver
lettering.
Features:
- Constructed of heavy-duty UV stable polycarbonate / ABS
composite - Heavy-duty doors labeled “Telephone” with a gasket seal
- Available in three high visibility colors: red with silver
lettering, yellow with red lettering, or black with silver
lettering - Allows mounting of different Viking products
Specifications:
- Dimensions: See Specifications on pages 2-3
- Shipping Weight: See Specifications on pages 2-3
- Compatible Viking Products: See pages 6-7
- Material: Heavy-duty UV stable polycarbonate / ABS
composite - Colors: Red with silver lettering, yellow with red lettering,
or black with silver lettering - Flame Retardancy: Meets UL 94 V-0 rating
- NEMA Rating: Designed to meet NEMA/EEMAC Type 4, 4X and 12
requirements
Adapter Panels:
The VE-9×12 enclosures are available with or without an adapter
panel. Models VE-9×12(R/Y/B)-0P come without an adapter panel,
ideal for mounting non-Viking equipment. Adapter Panel 1 and
Adapter Panel 2 are also available for purchase separately.
Adapter Panel 1:
- Material: 12 gauge aluminum
- Finish: Black powder paint
- Dimensions: 7.08W x 11.23H x 1.25D
- Shipping Weight: 0.8 lbs
- Minimum Internal Clearance: 5.75W x 10.0H x 5.25D
Adapter Panel 2:
- Material: 12 gauge aluminum
- Finish: Black powder paint
- Dimensions: 7.08W x 11.23H x 0.08D
- Shipping Weight: 0.5 lbs
- Minimum Internal Clearance: 5.75W x 10.0H x 4.0D
Product Usage Instructions:
To use the Viking VE-9×12 Series Outdoor Enclosures, follow
these steps:
- Select the appropriate enclosure color and model based on your
needs. - If you need to mount a Viking product, choose the appropriate
adapter panel or use the enclosure without an adapter panel if
mounting non-Viking equipment. - Drill mounting holes or conduit openings in the back or bottom
of the enclosure as needed. - Bring conduit into the bottom of the enclosure to prevent
condensation and moisture from accumulating inside. - Mount the product or equipment inside the enclosure.
For more detailed specifications and information on compatible
Viking products, please refer to the product manual or visit the
Viking Electronics website.
Designed, Manufactured and Supported in the USA
VIKING PRODUCT
MANUAL SECURITY & COMMUNICATION
VE-9×12 Series
Outdoor Enclosures
December 7, 2022
Add Protection to Your Viking Emergency Phone, Entry Phone, Doorbox or Other Product
The VE-9×12 series of outdoor enclosures provide the ultimate in weather protection for your Viking product or other device. The VE-9×12 enclosures are constructed of durable UV stable polycarbonate / ABS composite to provide years of outdoor service. The heavy-duty doors are labeled “Telephone” and have a gasket seal to keep out even the harshest weather. The VE-9×12 allows you to choose from three panels that allow mounting many different Viking products.
The VE-9×12 enclosures are available in three high visibility colors: red with silver lettering, yellow with red lettering, or black with silver lettering.
Models VE-9×12(R/Y/B)-0P come without an adapter panel, ideal for mounting non-Viking equipment. These enclosures are available in all three colors and include a separate “Telephone” label.
VE-9x12R-0P
VE-9x12Y-0P
VE-9x12B-0P
Features
Applications
· Designed to meet NEMA/EEMAC Type 4/4X/12 requirements
· Constructed of heavy-duty UV stable polycarbonate / ABS composite with flame-retardant UL 94 V-0 rating
· Drip guard and gasket sealed door
· 0.020″ thick stamped aluminum “Telephone” label with scratch resistant UV stable clear coat
· All models are available in Red, Yellow, or Black
· Three internal adapter panel options, see page 3
· Models available without internal adapter panel for mounting other (non-Viking) products and include a separate “Telephone” label
· Mounting holes for standard RJ11 wall plate available, see Installation section B on page 4
· Optional VE-SPG door return hinge spring available
· Optional VE-PBL push button lock and key set available
· Parking lots · Maintenance areas · Building exteriors · Gas stations
· Swimming pools · Playgrounds · Roadside help areas
www.VikingElectronics.com Information: 715-386-8861
Specifications
Dimensions: See Specifications on pages 2-3 Shipping Weight: See Specifications on pages 2-3 Compatible Viking Products: See pages 6-7 Material: Heavy-duty UV stable polycarbonate / ABS composite Colors: Red with silver lettering, yellow with red lettering, or black with silver lettering Flame Retardancy: Meets UL 94 V-0 rating NEMA Rating: Designed to meet NEMA/EEMAC Type 4, 4X and 12 requirements
Specifications
A. Enclosure
Material: Heavy-duty UV stable polycarbonate / ABS composite Enclosure Shipping Weight (no adapter panel): 6.6 lbs (2.99 kg) Mounting: Mounting holes can be drilled where needed in the back of the enclosure *Conduit Openings: Conduit holes can be drilled where needed in the bottom of the enclosure
* CAUTION: When warm air comes in contact with cold surfaces, such as outside walls and conduits, it causes condensation. To prevent condensation and moisture from accumulating inside the VE-9×12 enclosure, always bring conduit into the bottom of the enclosure.
FRONT VIEW
INSIDE VIEW
T
E
L
E
12.6
P
H
O
N
E
9.375
SIDE VIEW
4.14
2.75
11.23 10.725
(4) 8-32×0.5 Brass Inserts
6.50 7.08
TOP VIEW
7.20
BOTTOM VIEW
7.20 3.6
7.45
Adapter Panel
Location
2
Center Line
B. Adapter Panels
1. Adapter Panel 1
Material: 12 gauge aluminum Finish: Black powder paint Adapter Panel 1 Dimensions: 7.08″W x 11.23″H x 1.25″D Adapter Panel 1 Shipping Weight: 0.8 lbs VE-9×12(R/Y/B)-1P Shipping Weight: 7.4 lbs Minimum Internal Clearance: 5.75″W x 10.0″H x 5.25″D
FRONT VIEW
2.50 1.25
Adapter Panel 1 is also available for purchase separately, see model VE-9X12MK-1 on page 8.
TOP VIEW
(2) 8-32 Clinch Nuts
1.25 5.48 0.80
Typ.
7.08 0.203
Diameter 4 Places
1.25 2.50
2.74
11.23 3.30 1.65
4.40
2. Adapter Panel 2
Material: 12 gauge aluminum Finish: Black powder paint Adapter Panel 2 Dimensions: 7.08″W x 11.23″H x 0.08″D Adapter Panel 2 Shipping Weight: 0.5 lbs VE-9×12(R/Y/B)-2P Shipping Weight: 7.1 lbs Minimum Internal Clearance: 5.75″W x 10.0″H x 4.0″D
Adapter Panel 2 is also available for purchase separately, see model VE-9X12MK-2 on page 8.
FRONT VIEW
3.625 1.810
TOP VIEW
0.08
(4) 6-32 Clinch Nuts
0.203 Diameter 4 Places
7.08
0.36 Typ. 0.336.70
1.85
3.625 3.70
1.81 1.85
3.25 3.54
0.25
10.725
11.23
5.615 0.29
3. Adapter Panel 3
Material: 14 gauge aluminum Finish: Black powder paint Adapter Panel 3 Dimensions: 7.08″W x 11.23″H x 0.08″D Adapter Panel 3 Shipping Weight: 0.3 lbs VE-9×12(R/Y/B)-3P Shipping Weight: 6.9 lbs Minimum Internal Clearance: 5.75″W x 10.0″H x 4.0″D
Adapter Panel 3 is also available for purchase separately, see model VE-9X12MK-3 on page 8.
FRONT VIEW
6.23
TOP VIEW
0.08
0.203 Diameter 4 Places
3
7.08
(4) 6-32
Clinch Nuts
9.00
0.25
10.725
9.50
11.23
4.50
4.75
4.50 4.60
2.250
2.30
3.25 3.54
0.29
Installation
A. Adhering the Optional “Telephone” Label on the VE-9×12(R/Y/B)-0P
Step 1 Clean the recessed area on the door cover with isopropol alcohol.
Step 2
Make sure the outside edges of the “Telephone” label are not warped upward (re-form if necessary). Remove backing paper, then firmly press label in recessed area on the front cover.
B. Installing the VE-9×12(R/Y/B)-1P with an RJ11 Wall Plate
Step 1 Mount the VE-9×12(R/Y/B)-1P to the wall or desired surface. Step 2 Run the conduit and wiring as appropriate. Step 3 Attach adapter panel 1 using (4) of the included 8-32 x 3/8 black cap screws. Step 4 Attach a standard RJ11 wall plate (not included) using (2) of the included 8-32 x 3/8 black cap screws. Step 5 Attach the compatible Viking product to the RJ11 wall plate (see page 6 for compatible products).
Compatible Viking Product (Example: K-1900W-2 shown, not included)
RJ-11 Wall Plate (not included)
Adapter Panel 1 (included)
VE-9×12(R/Y/B)-1P Enclosure (included)
(6) 8-32 x 3/8 black cap screws (included)
C. Installing the VE-9×12(R/Y/B)-1P
Step 1
Mount the VE-9×12(R/Y/B)-1P to the wall or desired surface.
Step 2 Run the conduit and wiring as appropriate.
Step 3
Attach adapter panel 1 using the (4) included 8-32 x 3/8 black cap screws.
Step 4
Attach the compatible Viking product directly to the adapter panel using the installation instructions provided in the Product Manual (see page 6 for compatible products).
Compatible Viking Product (Example: E-1600A shown, not included)
Adapter Panel 1 (included)
Use screws specified for the compatible Viking product
(4) 8-32 x 3/8 black cap screws (included)
D. Installing the VE-9×12(R/Y/B)-2P
Step 1
Mount the VE-9×12(R/Y/B)-2P to the wall or desired surface.
Step 2 Run the conduit and wiring as appropriate.
Step 3
Attach adapter panel 2 using the (4) included 8-32 x 3/8 black cap screws.
Step 4
Attach the compatible Viking product directly to the adapter panel using the installation instructions provided in the Product Manual (see page 6 for compatible products).
Compatible Viking Product (Example: E-30 shown, not included)
Adapter Panel 2 (included)
Use screws included with
compatible product
(4) 8-32 x 3/8 black cap screws (included)
4
VE-9×12(R/Y/B)-1P Enclosure (included)
VE-9×12(R/Y/B)-2P Enclosure (included)
E. Installing the VE-9×12(R/Y/B)-3P
1. Mounting a Viking Panel Phone with 12″ Cable
The VE-9×12(R/Y/B)-3P is designed to be used with Viking panel phones that come with a 12″ armored cable. See page 7 for compatible products.
Step 1 Step 2 Step 3
Step 4
Mount the VE-9×12(R/Y/B)-3P to the wall or desired surface.
Run the conduit and wiring as appropriate.
Attach adapter panel 3 using the (4) included 8-32 x 3/8 black cap screws.
Attach a compatible Viking panel phone with a 12″ armored cable directly to the adapter panel using the installation instructions provided in the Product Manual (see page 6 for compatible products).
Viking Panel Phone with 12″ Armored Cable (not included)
Adapter Panel 3 (included)
Use screws included with
compatible product
(4) 8-32 x 3/8 black cap screws (included)
VE-9×12(R/Y/B)-3P Enclosure (included)
2. Mounting a Viking Panel Phone with a 36″ or 54″ Armored Cable
The VE-9×12(R/Y/B)-3P is designed to be used with Viking panel phones that come with a 12″ armored cable. If a panel phone with a longer armored cable is used, follow steps below. See page 7 for compatible products.
Step 1 Step 2 Step 3 Step 4
Mount the VE-9×12(R/Y/B)-3P as shown in steps 1-3 above. Attach a Viking panel phone directly to the adapter panel using the installation instructions provided in the Product Manual. Adjust the Viking panel phone armored cable as shown in section a. below. Important: The cable is not adjustable on Viking panel phones with a 12″ armored cable. Optional: A “U” shaped relief cut can be made in the enclosure base as shown in section b. below.
a. Adjusting the Viking Panel Phone Armored Cable
Viking panel phones that come with a 12″ armored cable are not adjustable. See page 7 for compatible products.
Step 1 Step 2
Step 3 Step 4
Loosen the 6-32 nut on the back of the Viking panel phone.
Loosen the brass collar set screw on the back of the panel phone using the 3/32 hex key included with the panel phone.
Pull the armored cable through to the desired length, making sure the cable length is short enough that the door of the VE-9×12(R/Y/B)-3P will not close on the cable. The extra cable length will easily store behind the adapter panel.
Tighten the brass collar and the 6-32 nut.
b. Optional Relief Cut
An optional “U” shaped relief cut can be made in the base of the enclosure as shown right. This will allow longer armored cables to hang below the chassis with the door closed and help prevent the door from closing on the handset cable. See page 7 for compatible products.
1. Loosen the 6-32 nut 2. Loosen the set screw on the brass collar using the 3/32 hex key (included with the panel phone) 3. Pull armored cable to desired length
Viking Panel Phone with a 36″ or 54″ Armored Cable
(not included)
BOTTOM VIEW
Optional Relief Cut
F. Optional VE-PBL Push Button Lock
An optional VE-PBL lock and key set is available if you choose to keep your VE-9×12 series enclosure locked. Please contact your distributor for pricing and availability.
G. Optional VE-SPG Door Return Hinge Spring
An optional VE-SPG door return hinge spring is available to assure the door is closed after use. Please contact your distributor for pricing and availability.
5
VE-SPG Door Return Spring
T
E
L
E
P
VE-PBL Push
H
Button Lock
O
N
E
Understanding VE-9×12 Model Numbers
VE-9x12R-1P
A
BCD
A Size of the Enclosure
9×12 = Measures approximately 9″ wide x 12″ tall
B Color of the Enclosure
R = Red with silver lettering Y = Yellow with red lettering B = Black with silver lettering
C Internal Adapter Panel
1 = Adapter panel 1 included, see page 3 2 = Adapter panel 2 included, see page 3 3 = Adapter panel 3 included, see page 3 0 = No internal panel included
D Enclosure Material
P = Glass fiber reinforced Polycarbonate / ABS
Viking Products Compatible with VE-9×12(R/Y/B)-1P
Compatible Viking Product
Product Description
E-1600-03B
Analog emergency phone, stainless
E-1600-03B-EWP Analog emergency phone with EWP, stainless
E-1600-03-IP
VoIP emergency phone, stainless
E-1600-03-IPEWP VoIP emergency phone with EWP, stainless
E-1600-40A
Analog emergency phone, red with no text
E-1600-40A-EWP Analog emergency phone with EWP, red with no text
E-1600-40-IP
VoIP emergency phone, red with no text
E-1600-40-IPEWP VoIP emergency phone with EWP, red with no text
E-1600-45A
Analog emergency phone, yellow
E-1600-45A-EWP Analog emergency phone with EWP, yellow
E-1600-45-IP
VoIP emergency phone, yellow
E-1600-45-IPEWP VoIP emergency phone with EWP, yellow
E-1600-60A
Analog “POLICE” emergency phone, blue
E-1600-60A-EWP Analog “POLICE” emergency phone with EWP, blue
E-1600-60-IP
VoIP “POLICE” emergency phone, blue
E-1600-60-IPEWP VoIP “POLICE” emergency phone with EWP, blue
E-1600-65A
Analog emergency phone, blue
E-1600-65A-EWP Analog emergency phone with EWP, blue
E-1600-65-IP
VoIP emergency phone, blue
E-1600-65-IPEWP VoIP emergency phone with EWP, blue
E-1600A
Analog emergency phone, red
E-1600A-EWP
Analog emergency phone with EWP, red
E-1600-BKA
Analog compact emergency phone, black
E-1600-BKA-EWP Analog compact emergency phone with EWP, black
E-1600-BK-IP
VoIP compact emergency phone, black
E-1600-BK-IPEWP VoIP compact emergency phone with EWP, black
E-1600-BLA
Analog compact emergency phone, blue
E-1600-BLA-EWP Analog compact emergency phone with EWP, blue
E-1600-BL-IP
VoIP compact emergency phone, blue
E-1600-BL-IPEWP VoIP compact emergency phone with EWP, blue
E-1600-BLPA
Analog compact “POLICE” emergency phone, blue
E-1600-BLPA-EWP Analog “POLICE” emergency phone with EWP, blue
Color
R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B
Adapter Panel
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
Compatible Viking Product
Product Description
Color
E-1600-BLP-IP VoIP compact “POLICE” emergency phone, blue
R/Y/B
E-1600-BLPIPEWP VoIP emergency “POLICE” phone with EWP, blue
R/Y/B
E-1600-IP
VoIP emergency phone, red
R/Y/B
E-1600-IP-EWP VoIP emergency phone with EWP, red
R/Y/B
E-1600-RDA
Analog compact emergency phone, red
R/Y/B
E-1600-RDA-EWP Analog compact emergency phone with EWP, red
R/Y/B
E-1600-RD-IP
VoIP compact emergency phone, red
R/Y/B
E-1600-RD-IPEWP VoIP compact emergency phone with EWP, red
R/Y/B
E-1600-SSA
Analog compact emergency phone, stainless
R/Y/B
E-1600-SSA-EWP Analog compact emergency phone with EWP, stainless R/Y/B
E-1600-SS-IP
VoIP compact emergency phone, stainless
R/Y/B
E-1600-SS-IPEWP VoIP compact emergency phone with EWP, stainless R/Y/B
E-1600-YLA
Analog compact emergency phone, yellow
R/Y/B
E-1600-YLA-EWP Analog compact emergency phone with EWP, yellow R/Y/B
E-1600-YL-IP
VoIP compact emergency phone, yellow
R/Y/B
E-1600-YL-IPEWP VoIP compact emergency phone with EWP, yellow
R/Y/B
E-20B
Analog speaker phone
R/Y/B
E-20B-EWP
Analog speaker phone with EWP
R/Y/B
E-20-IP
VoIP speaker phone
R/Y/B
E-20-IP-EWP
VoIP speaker phone with EWP
R/Y/B
E-20TF-IP
VoIP touch-free entry phone, plastic chassis
R/Y/B
E-20TF-IP-EWP VoIP touch-free entry phone with EWP, plastic chassis R/Y/B
K-1500P-W
Analog wall phone with ringer, red
R/Y/B
K-1500P-W ASH Analog wall phone with ringer, ash
R/Y/B
K-1900W-2
Analog hot-line wall phone, red
R/Y/B
K-1900W-2 ASH Analog hot-line wall phone, ash
R/Y/B
K-1900W-IP
VoIP hot-line wall phone, red
R/Y/B
K-1900W-IP ASH VoIP hot-line wall phone, ash
R/Y/B
W-2000A
Handsfree doorbox, plastic chassis
R/Y/B
W-2000A-EWP Handsfree doorbox with EWP, plastic chassis
R/Y/B
Adapter Panel
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
6
Viking Products Compatible with VE-9×12(R/Y/B)-2P
Compatible Viking Product
E-10A E-10A-EWP E-10-IP E-10-IP-EWP E-1600-20A E-1600-20A-EWP E-1600-20-IP E-1600-20-IPEWP E-1600-30A E-1600-30A-EWP E-1600-30-IP E-1600-30-IPEWP E-30 E-30-EWP E-30-IP E-30-IP-EWP E-30-PT E-30-PT-EWP E-30TF-IP E-30TF-IP-EWP
Product Description
Analog speaker phone, black finish Analog speaker phone with EWP, black finish VoIP speaker phone, black finish VoIP speaker phone with EWP, black finish Analog emergency phone with 2 buttons Analog emergency phone with 2 buttons and EWP VoIP emergency phone with 2 buttons VoIP emergency phone with 2 buttons and EWP Analog emergency phone, stainless Analog emergency phone with EWP, stainless VoIP emergency phone, stainless VoIP emergency phone with EWP, stainless Analog speaker phone with dialer, stainless Analog speaker phone with EWP, stainless VoIP speaker phone with dialer, stainless VoIP speaker phone with EWP, stainless Analog push-to-talk speaker phone, stainless Analog push-to-talk phone with EWP, stainless VoIP touch-free entry phone, stainless VoIP touch-free entry phone with EWP, stainless
Color
Adapter Panel
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
Compatible Viking Product
Product Description
E-35
Analog speaker phone with camera, stainless
E-35-EWP
Analog speaker phone with camera and EWP, stainless
E-35-IP
VoIP speaker phone with dialer, stainless steel
E-35-IP-EWP
VoIP speaker phone with camera and EWP, stainless
E-60 Series
Analog double-gang speaker phones
E-60-EWP Series
Analog double-gang speaker phones with EWP
E-60-IP Series
VoIP double-gang speaker phones
E-60-IP-EWP Series VoIP double-gang speaker phones with EWP
E-65 Series
Analog double-gang speaker phones with video
E-65-EWP Series
Analog speaker phones with video and EWP
E-70 Series
Analog speaker phones with proximity reader
E-70-EWP Series
Analog speaker phones with proximity reader and EWP
E-75 Series
Analog phones with video and proximity reader
E-75-EWP Series
Analog phones with video, proximity reader and EWP
W-1000
Handsfree doorbox, black finish
W-1000-EWP
Handsfree doorbox with EWP, black finish
W-3000
Handsfree doorbox, stainless steel
W-3000-EWP
Handsfree doorbox with EWP, stainless steel
Color
Adapter Panel
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
R/Y/B
2
Viking Products Compatible with VE-9×12(R/Y/B)-3P
The VE-9×12(R/Y/B)-3P is designed to be used with Viking panel phones that come with a 12″ armored cable. To the right is a list of Viking panel phones that are compatible out of the box. See page 5, section 1. Mounting a Viking Panel Phone with 12″ Cable.
Compatible Viking Product
Product Description
K-1900-712L
Analog hot-line panel phone, 12″ cable
K-1900-712L-EWP Analog hot-line panel phone with EWP, 12″ cable
K-1900-712L-IP VoIP panel phone with dialer, 12″ cable
K-1900712LIPEWP VoIP panel phone with dialer and EWP, 12″ cable
K-1900-812L
Analog panel phone with keypad, 12″ cable
K-1900-812L-EWP Analog panel phone with keypad and EWP, 12″ cable
K-1900-812L-IP VoIP panel phone with built-in entry system, 12″ cable
K-1900812LIPEWP VoIP panel phone with built-in entry system and EWP, 12″ cable
Color
R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B
Adapter Panel
3 3 3 3 3 3 3 3
The VE-9×12(R/Y/B)-3P is designed to be used with Viking panel phones that come with a 12″ armored cable. To the right is a list of Viking panel phones that come with 36″ or 54″ armored cables. To use any of the phones listed, you will need to follow the directions on page 5, section 2. Mounting a Viking Panel Phone with a 36″ or 54″ Armored Cable.
Compatible Viking Product K-1500-7 K-1900-7 K-1900-7-EWP K-1900-7-IP K-1900-7-IP-EWP K-1900-8 K-1900-8-EWP K-1900-8-IP K-1900-8-IP-EWP
Product Description
Analog no-dial panel phone, 36″ cable Analog hot-line panel phone, 36″ cable Analog hot-line panel phone with EWP, 54″ cable VoIP panel phone with dialer, 36″ cable VoIP panel phone with dialer and EWP, 54″ cable Analog panel phone with keypad, 36″ cable Analog panel phone with keypad and EWP, 54″ cable VoIP panel phone with built-in entry system, 36″ cable VoIP panel phone with built-in entry system and EWP, 54″ cable
Color
R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B R/Y/B
Adapter Panel
3 3 3 3 3 3 3 3 3
7
Other Viking Products
To mount a variety of different Viking products, the internal adapter panels are available for purchase separately.
For more information, visit the Viking website: www.VikingElectronics.com
Model VE-9X12MK-1
Model VE-9X12MK-2
Model VE-9X12MK-3
Warranty
IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, CONTACT VIKING TECHNICAL SUPPORT: 715-386-8666
Our Technical Support Department is available for assistance Monday through Friday 8:00am to 5:00pm central time. Before you call, please:
1. Know the model number, the serial number and what software version you have (see serial label). 2. Have the Product Manual in front of you. 3. It is best if you are on site.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:
1. Customer must contact Viking’s Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA) number. The customer MUST have a complete description of the problem, with all pertinent information regarding the defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. The original product boxes are not designed for shipping – an overpack box is required to prevent damage in transit. Static sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individually boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to: VIKING ELECTRONICS 1531 INDUSTRIAL STREET HUDSON, WI 54016
3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.
4. RA number on carton: In large printing, write the RA number on the outside of each carton being returned.
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The customer MUST be able to step through recommended tests for diagnosis.
2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer’s input and troubleshooting, a Return Authorization (RA) number will be issued. This number is valid for fourteen (14) calendar days from the date of issue.
3. After obtaining the RA number, return the approved equipment to your distributor. Please reference the RA number on the paperwork being shipped back with the unit(s), and also the outside of the shipping box. The original product boxes are not designed for shipping – an overpack box is required to prevent damage in transit. Once your distributor receives the package, they will replace the product over the counter at no charge. The distributor will then return the product to Viking using the same RA number.
4. The distributor will NOT exchange this product without first obtaining the RA number from you. If you haven’t followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.
TWO YEAR LIMITED WARRANTY
Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of two years from the date of purchase from any authorized Viking distributor. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking’s Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.
This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or others. This warranty does not cover non-EWP products that have been exposed to wet or corrosive environments. This warranty does not cover stainless steel surfaces that have not been properly maintained.
NO OTHER WARRANTIES. VIKING MAKES NO WARRANTIES RELATING TO ITS PRODUCTS OTHER THAN AS DESCRIBED ABOVE AND DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
EXCLUSION OF CONSEQUENTIAL DAMAGES. VIKING SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO PURCHASER, OR ANY OTHER PARTY, FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF THE PRODUCT SOLD HEREUNDER.
EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY. WHETHER IN AN ACTION BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER LEGAL THEORY, ANY LIABILITY OF VIKING SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, OR AT VIKING’S OPTION, REFUND OF THE PURCHASE PRICE AS THE EXCLUSIVE REMEDY AND ANY LIABILITY OF VIKING SHALL BE SO LIMITED.
IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS AGREEMENT WHICH PROVIDES FOR DISCLAIMER OF WARRANTIES, EXCLUSION OF CONSEQUENTIAL DAMAGES, AND EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY, ARE SEVERABLE FROM ANY OTHER PROVISION AND EACH PROVISION IS A SEPARABLE AND INDEPENDENT ELEMENT OF RISK ALLOCATION AND IS INTENDED TO BE ENFORCED AS SUCH.
Product Support: 715-386-8666
Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate such changes.
DOD 413
Printed in the U.S.A 8
ZF301480 REV E
Security & Communication Systems - Access Control | Viking Electronics, Inc
