Dell 3420 Latitude Laptop 
Set up your Latitude 3420
About this task
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
Steps
- Connect the power adapter and press the power button.
NOTE: To conserve battery power, the battery might enter power-saving mode. Connect the power adapter and press the power button to turn on the computer. - Finish operating system setup.
- For Ubuntu:
Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, see the knowledge base articles SLN151664 and SLN151748 at www.dell.com/support. - For Windows:
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted. - If connected to the internet, sign in with or create a Microsoft account. If not connected to the internet, create an offline account.
- On the Support and Protection screen, enter your contact details.
- For Ubuntu:
- Locate and use Dell apps from the Windows Start menu—Recommended.
Table 1. Locate Dell apps
Right
- Micro-SIM card slot (Optional)
- MicroSD-card slot
- Universal audio port
- USB 2.0 port
- USB 3.2 Gen 1 port
- Network port
- Network activity LED
- Wedge-shaped lock slot
Left
- DC-in port
- Power LED
- HDMI 1.4a port
- USB 3.2 Gen 1 with PowerShare
- USB 3.2 Gen 2×2 Type-C port with DisplayPort Alt Mode and Power Delivery
NOTE: System’s shipped with 10th Generation Intel processors will support USB 3.2 Gen 2 Type-C port with DP Alt Mode and Power Delivery.
Top
- Power button with optional fingerprint reader
- Keyboard
- Touchpad
Front
- Privacy shutter (Optional)
- Camera
- Camera status light
- Microphone
- LCD Panel
Bottom
- Speakers
- Service tag location
- Air vent
LED Indicators and Characteristics
Battery Charge and Status LED
Table 2. Battery Charge and Status LED Indicator
| Power Source | LED Behavior | System Power State | Battery Charge Level |
| AC Adapter | Off | S0 – S5 | Fully Charged |
| AC Adapter | Solid White | S0 – S5 | < Fully Charged |
| Battery | Off | S0 – S5 | 11-100% |
| Battery | Solid Amber (590+/-3 nm) | S0 – S5 | < 10% |
- S0 (ON) – System is turned on.
- S4 (Hibernate) – The system consumes the least power compared to all other sleep states. The system is almost at an OFF state, expect for a trickle power. The context data is written to hard drive.
- S5 (OFF) – The system is in a shutdown state.
Specifications of Latitude 3420
Dimensions and weight
The following table lists the height, width, depth, and weight of your Latitude 3420.
Table 3. Dimensions and weight
| Description | Values | |
| Height: | ||
| Front height | 17.60 mm (0.69 in.) | |
| Rear height | 17.60 mm (0.69 in.) | |
| Width | 326 mm (12.83 in.) | |
| Depth | 226 mm (8.89 in.) | |
| Weight NOTE: The weight of your computer depends on the configuration ordered and manufacturing variability. | 1.52 kg (3.35 lb) | |
Processor
The following table lists the details of the processors supported by your Latitude 3420
Table 4. Processor
| Description | Option one | Option two | Option three | Option Four | Option Five | Option Six |
| Processor type | Intel Celeron 6305U | 10th Generation Intel Core i3-1005G1 | 11th Generation Intel Core i3-1115G4 | 11th Generation Intel Core i5-1135G7 | 11th Generation Intel Core i5-1145G7 | 11th Generation Intel Core i7-1165G7 |
| Processor wattage | 15 W | 15 W | 15 W | 15 W | 15 W | 15 W |
| Processor core count | 2 | 2 | 2 | 4 | 4 | 4 |
| Processor thread count | 2 | 4 | 4 | 8 | 8 | 8 |
| Processor speed | Up to 1.80 GHz | 2.40 GHz to 3.40 GHz | 3.0 GHz to 4.10 GHz | 2.40 GHz to 4.20 GHz | 2.60 GHz to 4.40 GHz | 2.80 GHz to 4.70 GHz |
| Processor cache | 4 MB | 4 MB | 6 MB | 8 MB | 8 MB | 12 MB |
| Integrated graphics | Intel UHD Graphics | Intel UHD Graphics | Intel UHD Graphics | Intel Iris Xe Graphics | Intel Iris Xe Graphics | Intel Iris Xe Graphics |
Chipset
The following table lists the details of the chipset supported by your Latitude 3420
Table 5. Chipset
| Description | Option one | Option two |
| Processors | Intel 10th Generation Core i3 | Intel 11th Generation Core i3/i5/i7 and Intel Celeron |
| Chipset | Intel | Intel |
| DRAM bus width | 64-bit | 64-bit |
| Flash EPROM | 32 MB | 32 MB |
| PCIe bus | Up to Gen 3 | Up to Gen 3 |
Operating system
Your Latitude 3420 supports the following operating systems:
- Windows 10 Pro, 64-bit
- Windows 10 Home, 64-bit
- Ubuntu Linux 20.04 LTS, 64-bit
- Kylin Linux version 10
Memory
The following table lists the memory specifications of your Latitude 3420.
Table 6. Memory specifications
| Description | Values |
| Memory slots | Two SODIMM slots |
| Memory type | DDR4 |
| Memory speed | 3200 MHz |
| Maximum memory configuration | 32 GB |
| Minimum memory configuration | 4 GB |
| Memory size per slot | 4 GB, 8 GB, 16 GB |
| Memory configurations supported | ● 4 GB, 1 x 4 GB, DDR4, 3200 MHz ● 8 GB, 1 x 8 GB, DDR4, 3200 MHz ● 8 GB, 2 x 4 GB, DDR4, 3200 MHz ● 16 GB, 1 x 16 GB, DDR4, 3200 MHz ● 16 GB, 2 x 8 GB, DDR4, 3200 MHz ● 32 GB, 2 x 16 GB, DDR4, 3200 MHz |
Intel Optane Memory with solid-state storage (optional)
Intel Optane Memory technology utilizes 3D XPoint memory technology and functions as a non-volatile storage cache/accelerator and/or storage device depending on the Intel Optane Memory installed in your computer.
Intel Optane Memory with solid-state storage functions as both a non-volatile storage cache/accelerator (enabling enhanced read/write speeds for hard-drive storage) and a solid-state storage solution. It neither replaces nor adds to the memory (RAM) installed on your computer.
Table 7. Intel Optane Memory with solid-state storage specifications
| Description | Values |
| Interface | PCIe NVMe Gen3 x2+x2 |
| Connector | M.2 2280 |
| Capacity (Intel Optane memory) | 32 GB |
| Capacity (solid-state storage) | 512 GB |
NOTE: Intel Optane Memory with solid-state storage is supported on computers that meet the following requirements:
- 11th Generation Intel Core i3/i5/i7 processors
- Windows 10 64-bit version or higher (Anniversary Update)
- Intel Rapid Storage Technology driver version 15.9.1.1018 or higher
External ports
The following table lists the external ports of your Latitude 3420.
Table 8. External ports
| Description | Values |
| Network port | One Flip–down RJ 45 10/100/1000 Mbps |
| USB ports | ● One USB 3.2 Gen 2×2 Type-C port with DisplayPort alt mode/Power Delivery (11th Generation Intel processors only) ● One USB 3.2 Gen 2 Type-C port with DisplayPort alt mode/Power Delivery (10th Generation Intel processors only) ● One USB 3.2 Gen 1 port ● One USB 3.2 Gen 1 port with PowerShare ● One USB 2.0 port |
| Audio port | One universal audio port |
| Video port | One HDMI 1.4a port |
| Media-card reader | One microSD-card slot |
| Power adapter port | 4.5 mm barrel-type |
| Security-cable slot | One wedge-shaped lock slot |
| SIM-card slot | One microSIM-card slot (WWAN only) |
Internal slots
The following table lists the internal slots of your Latitude 3420.
Table 9. Internal slots
| Description | Values |
| M.2 | ● One M.2 2230 slot for Wi-Fi ● One M.2 slot for 2230/2280 solid-state drive NOTE: To learn more about the features of different types of M.2 cards, see the knowledge base article 000144170 at www.dell.com/support. |
Ethernet
The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Latitude 3420.
Table 10. Ethernet specifications
| Description | Values |
| Model number | Integrated Realtek RTL8111H |
| Transfer rate | e.g. 10/100/1000 Mbps |
Wireless module
The following table lists the Wireless Local Area Network (WLAN) modules supported on your Latitude 3420.
Wireless module
Table 11. Wireless module specifications
| Description | Values | |
| Model number | Intel Wi-Fi 6 AX201 | Qualcomm QCA61x4A |
| Transfer rate | Up to 2400 Mbps | Up to 867 Mbps |
| Frequency bands supported | 2.4 GHz/5 GHz | 2.4 GHz/5 GHz |
| Wireless standards | ● WiFi 802.11a/b/g ● Wi-Fi 4 (Wi-Fi 802.11n) ● Wi-Fi 5 (Wi-Fi 802.11ac) ● Wi-Fi 6 (WiFi 802.11ax) | ● WiFi 802.11a/b/g ● Wi-Fi 4 (Wi-Fi 802.11n) ● Wi-Fi 5 (Wi-Fi 802.11ac) |
| Encryption | ● 64–bit/128–bit WEP ● AES-CCMP ● TKIP | ● 64–bit/128–bit WEP ● AES-CCMP ● TKIP |
| Bluetooth | Bluetooth 5.1 | Bluetooth 5.0 |
Table 12. WWAN module
| Feature | Specifications |
| Model number | Dell DW5820e Intel 7360 LTE-A |
| Host interface | M.2 3042 form factor |
| Network standard | LTE FDD/TDD, WCDMA/HSPA+, GNSS/Beidou |
| Transfer rate | Up to 450 Mbps DL/50 Mbps UL (Cat 9) |
| Operating Frequency Bands | (1,2,3,4,5,7,8,11,12,13,17,18,19,20,21,26,28,29,30,38,39,40,41,66 ), HSPA+ (1, 2, 4, 5, 8) |
| Data Rate | ● LTE FDD: 450 Mbps DL/50 Mbps UL (Cat 9) ● LTE TDD: 347 Mbps DL/30 Mbps UL (Cat 9) ● UMTS/HSPA+: UMTS 384 kbps DL/384 kbps UL |
| Power supply | DC 3.135 V to 4.4 V, Typical 3.3 V |
| Antenna Diversity | Supported |
| Radio On/Off | Supported |
| Wake On Wireless | Supported |
| Temperature | ● Normal operating temperature: –10°C to + 55°C ● Extended Operating temperature: -20°C to +65°C NOTE: Variation in temperature can affect the performance of the WWAN card. |
| Antenna connector | ● WWAN Main Antenna X 1 ● WWAN Diversity Antenna X 1 |
Audio
The following table lists the audio specifications of your Latitude 3420.
Table 13. Audio specifications
| Description | Values | |
| Audio controller | Realtek ALC3204 | |
| Stereo conversion | Supported | |
| Internal audio interface | High definition audio | |
| External audio interface | Universal audio port | |
| Number of speakers | Two | |
| Internal-speaker amplifier | Supported (audio codec integrated) | |
| External volume controls | Keyboard shortcut controls | |
| Speaker output: | ||
| Average speaker output | 2 W | |
| Peak speaker output | 2.5 W | |
| Subwoofer output | Not supported | |
| Description | Values |
| Microphone | ● Single microphones with HD camera ● Digital-array microphones with IR camera |
Storage
This section lists the storage options on your Latitude 3420. Your computer supports one of the following configurations:
- One 2.5-inch SATA hard-drive
- One M.2 2230/2280 for solid-state drive (Class 35 or Class 40)
- One 2.5-inch SATA hard-drive and One M.2 2230/2280 solid-state drive
The primary drive of your computer varies with the storage configuration. For computers: - 2.5-inch 5400/7200 RPM, SATA hard drive
- M.2 2230/2280 for solid-state drive (Class 35 or Class 40)
Table 14. Storage specifications
| Storage type | Interface type | Capacity |
| 2.5-in. 5400 rpm, hard drive | SATA | 1 TB |
| 2.5-in. 7200 rpm, hard drive | SATA | 500 GB |
| M.2 2230 solid-state drive | PCIe NVMe Gen3x4 | Up to 512 GB |
| M.2 2280 solid-state drive | PCIe NVMe Gen3x4 | Up to 1 TB |
Media-card reader
The following table lists the media cards supported by your Latitude 3420.
Table 15. Media-card reader specifications
| Description | Values |
| Media-card type | One microSD 3.0 card |
| Media-cards supported | ● Micro Secure Digital (mSD) ● Micro Secure Digital High Capacity(mSDHC) ● Micro Secure Digital Extended Capacity(mSDXC) |
| NOTE: The maximum capacity supported by the media-card reader varies depending on the standard of the media card installed in your computer. | |
Keyboard
The following table lists the keyboard specifications of your Latitude 3420.
Table 16. Keyboard specifications
| Description | Values |
| Keyboard type | ● Standard non-backlit keyboard with optional fingerprint reader ● Standard backlit keyboard with optional fingerprint reader |
| Keyboard layout | QWERTY |
| Number of keys | ● United States and Canada: 79 keys ● United Kingdom: 80 keys ● Japan: 83 keys |
| Keyboard size | X=19.05 mm key pitch Y=18.05 mm key pitch |
| Keyboard shortcuts | Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired key. NOTE: You can define the primary behavior of the function keys (F1–F12) changing Function Key Behavior in BIOS setup program. |
Camera
Table 17. Camera specifications
| Standard Webcam | ||
| Description | Values | |
| Number of cameras | One | |
| Type | HD RGB camera | |
| Location | Front Camera | |
| Sensor type | CMOS sensor technology | |
| Resolution: | ||
| Still image | 0.92 megapixel | |
| Video | 1280 x 720 (HD) at 30 fps | |
| Diagonal viewing angle | 78.60 degrees | |
Table 18. IR Webcam specifications
| IR Webcam | |
| Description | |
| Number of cameras | One |
| Type | HD RGB-IR camera |
| Location | Front Camera |
| Sensor type | CMOS sensor technology |
| IR Webcam | ||
| Description | ||
| Resolution | ||
| Camera | ||
| Still image (megapixel) | 0.92 | |
| Video | 1280 x 720 (HD) at 30 fps | |
| Infrared camera | ||
| Still image | 0.23 megapixel | |
| Video | 640 x 360 at 30 fps | |
| Diagonal viewing angle | ||
| Camera | 87 degree | |
| Infrared camera | 87 degree | |
Touchpad
The following table lists the touchpad specifications of your Latitude 3420.
Table 19. Touchpad specifications
| Description | Values | |
| Touchpad resolution: | ||
| Horizontal | 305 | |
| Vertical | 305 | |
| Touchpad dimensions: | ||
| Horizontal | 115 mm (4.53 in.) | |
| Vertical | 70 mm (2.76 in.) | |
| Touchpad gestures | For more information about touchpad gestures available on Windows 10, see the Microsoft knowledge base article 4027871 at support.microsoft.com. | |
Power adapter
The following table lists the power adapter specifications of your Latitude 3420.
Table 20. Power adapter specifications
| Description | Option one | Option two |
| Type | 65 W AC adapter, 4.5 mm barrel | 65 W AC adapter, USB-C |
| Input voltage | 100 VAC x 240 VAC | 100 VAC x 240 VAC |
| Input frequency | 50 Hz x 60 Hz | 50 Hz x 60 Hz |
| Input current (maximum) | 1.60 A / 1.7 A | 1.70 A |
| Description | Option one | Option two | |
| Output current (continuous) | 3.34 A | ● 20 V/3.25 A ● 15 V/3 A ● 9 V/3 A ● 5 V/3 A | |
| Rated output voltage | 19.50 VDC | 20 VDC/15 VDC/9 VDC/5 VDC | |
| Temperature range: | |||
| Operating | 0°C to 40°C (32°F to 104°F) | 0°C to 40°C (32°F to 104°F) | |
| Storage | –40°C to 70°C (–40°F to 158°F) | –40°C to 70°C (–40°F to 158°F) | |
Battery
The following table lists the battery specifications of your Latitude 3420.
Table 21. Battery specifications
| Description | Option one | Option two | |
| Battery type | 3-cell, 41 Whr | 4-cell, 54 Whr | |
| Battery voltage | 11.25 VDC | 15 VDC | |
| Battery weight (maximum) | 0.17 kg (0.37 lb) | 0.23 kg (0.50 lb) | |
| Battery dimensions: | |||
| Height | 206.40 mm (8.12 in.) | 271.90 mm (10.70 in.) | |
| Width | 82 mm (3.22 in.) | 82 mm (3.22 in.) | |
| Depth | 5.75 mm (0.23 in.) | 5.75 mm (0.23 in.) | |
| Temperature range: | |||
| Operating | 0°C to 35°C (32°F to 95°F) | 0°C to 35°C (32°F to 95°F) | |
| Storage | –40°C to 65°C (–40°F to 149°F) | –40°C to 65°C (–40°F to 149°F) | |
| Battery operating time | Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. | Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. | |
| Battery charging time (approximate) NOTE: Control the charging time, duration, start and end time, and so on using the Dell Power Manager application. For more information on the Dell Power Manager see, Me and My Dell on www.dell.com. | 4 hours (when the computer is off) | 4 hours (when the computer is off) | |
| Coin-cell battery | CR2032 | CR2032 | |
Display
The following table lists the display specifications of your Latitude 3420.
Table 22. Display specifications
| Description | Option one | Option two | Option three | |
| Display type | High Definition (HD) | Full High Definition (FHD) | Full High Definition (FHD) | |
| Display-panel technology | TN(Twisted Nematic) | WVA(wide view angle) | WVA(wide view angle) | |
| Display-panel dimensions (active area): | ||||
| Height | 173.99 mm (6.84 in.) | 173.99 mm (6.85 in.) | 173.99 mm (6.85 in.) | |
| Width | 309.40 mm (12.18 in.) | 309.35 mm (12.17 in.) | 309.35 mm (12.17 in.) | |
| Diagonal | 355.60 mm (14.00 in.) | 355.60 mm (14.00 in.) | 355.60 mm (14.00 in.) | |
| Display-panel native resolution | 1366 x 768 | 1920 x 1080 | 1920 x 1080 | |
| Luminance (typical) | 220 nits | 250 nits | 300 nits | |
| Megapixels | 1.049 | 2.0736 | 2.0736 | |
| Color gamut | NTSC 45% Typ. | NTSC 45% Typ. | NTSC 72% Typ. | |
| Pixels Per Inch (PPI) | 112 | 157 | 157 | |
| Contrast ratio (typ) | 300:1 | 500:1 | 600:1 | |
| Response time (max) | 25 ms | 35 ms | 35 ms | |
| Refresh rate | 60 Hz | 60 Hz | 60 Hz | |
| Horizontal view angle | 40 degrees | 80 degrees | 80 degrees | |
| Vertical view angle | 10/30 degrees | 80 degrees | 80 degrees | |
| Pixel pitch | 0.22 mm | 0.16 mm | 0.16 mm | |
| Power consumption (maximum) | 2.40 W | 3.60 W | 4.60 W | |
| Anti-glare vs glossy finish | Anti-glare | Anti-glare | Anti-glare | |
| Touch options | No | No | Yes | |
Fingerprint reader
The following table lists the fingerprint-reader specifications of your Latitude 3420.
NOTE: The fingerprint reader is located on the power button.
NOTE: The fingerprint reader is an optional offering.
Table 23. Fingerprint reader specifications
| Description | Values |
| Fingerprint-reader sensor technology | Capacitive |
| Fingerprint-reader sensor resolution | 500 dpi |
| Fingerprint-reader sensor pixel size | 108 x 88 |
GPU—Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Latitude 3420.
Table 24. GPU—Integrated
| Controller | Memory size | Processor |
| Intel UHD Graphics | Shared system memory | ● Intel Celeron 6305U processor ● Intel 10th Generation Core i3 processors ● Intel 11th Generation Core i3 processors |
| Intel Iris Xe Graphics | Shared system memory | ● Intel 11th Generation Core i5 / i7 processors |
GPU—Discrete
The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Latitude 3420.
Table 25. GPU—Discrete
| Controller | External display support | Memory size | Memory type |
| NVIDIA GeForce MX450 | Not Supported | 2 GB | GDDR5 |
Operating and storage environment
This table lists the operating and storage specifications of your Latitude 3420. Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 26. Computer environment
| Description | Operating | Storage |
| Temperature range | 0°C to 35°C (32°F to 95°F) | –40°C to 65°C (–40°F to 149°F) |
| Relative humidity (maximum) | 10% to 90% (non-condensing) | 0% to 95% (non-condensing) |
| Vibration (maximum)* | 0.66 GRMS | 1.30 GRMS |
| Shock (maximum) | 110 G† | 160 G† |
| Altitude range | -15.2 m to 3048 m (4.64 ft to 10000 ft) | -15.2 m to 10668 m (4.64 ft to 35000 ft) |
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
Keyboard shortcuts
NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations.
- Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is pressed. If you press shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2, 2 is typed out; if you press Shift + 2, @ is typed out.
- The keys F1-F12 at the top row of the keyboard are function keys for multi-media control, as indicated by the icon at the bottom of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to the table below).
- However, if the function keys F1-F12 are needed for specific software applications, multi-media functionality can be disabled
by pressing Fn + Esc. Subsequently, multi-media control can be invoked by pressing Fn and the respective function key. For example, mute audio by pressing Fn + F1.
NOTE: You can also define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in BIOS setup program.
Table 27. List of keyboard shortcuts
| Function key | Redefined key (for multimedia control) | Behavior |
| F1 | Fn + F1 | Mute audio |
| F2 | Fn + F2 | Decrease volume |
| F3 | Fn + F3 | Increase volume |
| F4 | Fn + F4 | Play previous track/chapter |
| F5 | Fn + F5 | Play/Pause |
| F6 | Fn + F6 | Play next track/chapter. |
| F8 | Fn + F8 | Switch to external display |
| F9 | Fn + F9 | Search |
| F10 | Fn + F10 | Click keyboard backlight (optional). NOTE: Non-backlight keyboards have F10 function key without the backlight icon and do not support toggle keyboard backlight function. |
| F11 | Fn + F11 | Decrease brightness |
| F12 | Fn + F12 | Increase brightness |
The Fn key is also used with selected keys on the keyboard to invoke other secondary functions.
Table 28. Secondary behavior
| Function key | Behavior |
| Fn + PrtScr | Turn off/on wireless |
| Fn + B | Pause/Break |
| Fn + Insert | Sleep |
| Fn + S | Toggle scroll lock |
| Function key | Behavior |
| Fn + H | Toggle between power and battery-status light/hard-drive activity light |
| Fn + R | System request |
| Fn + Ctrl | Open application menu |
| Fn + Esc | Toggle Fn-key lock |
| Fn + PgUp | Page up |
| Fn + PgDn | Page down |
| Fn + Home | Home |
| Fn + End | End |
Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 29. Self-help resources
| Self-help resources | Resource location |
| Information about Dell products and services | www.dell.com |
| My Dell app |  |
| Tips |  |
| Contact Support | In Windows search, type Contact Support, and press Enter. |
| Online help for operating system | www.dell.com/support/windows |
| Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents. | Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support. For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer. |
| Dell knowledge base articles for a variety of computer concerns | 1. Go to www.dell.com/support. 2. On the menu bar at the top of the Support page, select Support > Knowledge Base. 3. In the Search field on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles. |
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.
