Aver Ptc310h Ai Auto Tracking Ptz Camera Instruction Manual (+ PDF)

Contents hide

1 AVer PTC310H AI Auto Tracking PTZ CameraProduct Introduction

2 Product Introduction

3 OSD Tree

4 Visca-over-IP Settings

5 CGI Command Table

6 Documents / Resources

7 Related Posts

AVer PTC310H AI Auto Tracking PTZ CameraProduct Introduction

Product Introduction

Overview

(1) Tally Lamp	(5) PoE+ IEEE 802.3AT	(9) USB 3.0 Port (Type C)
(2) IR Sensor	(6) RS232 Port	(10) HDMI Port
(3) Power Indicator	(7) RS422 Port	(11) 3G-SDI Port (*2)
(4) Kensington Lock	(8) Audio In(*1)	(12) DC Power Jack

(*1)Line input level: 1Vrms (max.).
(*1)Mic input level: 50mVrms (max.); Supplied voltage: 2.5V
(*2)This feature (3G-SDI) is not supported on PTC310H

Connect through the RS232 or RS422 for camera control

RS232

RS232 Port Pin Definition

Function	Mini DIN9 PIN #	I/O Type	Signal	Description
VISCA IN	1	Output	DTR	Data Terminal Ready
	2	Input	DSR	Data Set Ready
	3	Output	TXD	Transmit Data
	6	Input	RXD	Receiver Data
VISCA OUT	7	Output	DTR	Data Terminal Ready
	4	Input	DSR	Data Set Ready
	8	Output	TXD	Transmit Data
	9	Input	RXD	Receiver Data
	5	—	—	Not connect

RS232 mini DIN9 to mini DIN8 Cable Pin Definition

Mini DIN8 Cable Pin Definition

No.	Signal
1	DTR
2	DSR
3	TXD
4	GND
5	RXD
6	GND
7	NC
8	NC

Din8 to D-Sub9 Cable Pin Definition

RS422

Note: Use cat5e splitter for multi-camera connection.

RS422 Pin
No.	Pin	No.	Pin
1	TX-	5	TX+
2	TX+	6	RX+
3	RX-	7	RX-
4	TX-	8	RX+

Cat5e splitter pin assignment:

Advanced Setting
Go to Advanced Setting -> Control. Make sure the Camera Address, Baud Rate setting is correct.

OSD Tree

Advanced Setting	Audio
	Input Type	Mic in/Line in
	Input Type
	Auto Gain Control	OFF/ON
	Auto Gain Control
	Noise Suppression	OFF/Low/Normal
	Noise Suppression
	Audio Volume	0 ~ 10
	Audio Volume
	Control
	Type	RS232/RS422
	Type
	Protocol	VISCA/Pelco-P/ Pelco-D
	Protocol
	Camera Address	1~7
	Camera Address
	Baud Rate	2400/4800/9600/38400
	Baud Rate
	Tracking	ON/OFF

RS232/422 Visca Command Table

Command Set	Command	Command Packet	Comments
CAM_Power	On	8x 01 04 00 02 FF	Power ON/OFF
CAM_Power	Off	8x 01 04 00 03 FF	Power ON/OFF
CAM_Zoom	Stop	8x 01 04 07 00 FF
	Tele(Variable)	8x 01 04 07 2p FF	p=0 (Low) to 7 (High)
	Wide(Variable)	8x 01 04 07 3p FF	p=0 (Low) to 7 (High)
	Direct	8x 01 04 47 0p 0q 0r 0s FF	pqrs: Zoom Position， PTC310: 0x0000~0x6f20 PTC330: 0x0110~0x5490
CAM_Focus	Stop	8x 01 04 08 00 FF
	Far (Standard)	8x 01 04 08 02 FF	Each ‘Far/Near’ needs a ‘stop’
	Near (Standard)	8x 01 04 08 03 FF	Each ‘Far/Near’ needs a ‘stop’
	Auto Focus	8x 01 04 38 02 FF
	Manual Focus	8x 01 04 38 03 FF
	One Push	8x 01 04 18 01 FF
	Direct	8x 01 04 47 0p 0q 0r 0s FF	pqrs: Zoom Position
CAM_WB	Auto	8x 01 04 35 00 FF	Normal Auto
	ATW	8x 01 04 35 04 FF
	Indoor	8x 01 04 35 01 FF
	Outdoor	8x 01 04 35 02 FF
	One Push WB	8x 01 04 35 03 FF	One Push WB mode
	Manual	8x 01 04 35 05 FF	Manual Control mode
	One Push	8x 01 04 10 05 FF	One Push WB Trigger
CAM_RGain	Up	8x 01 04 03 02 FF	Manual Control of R Gain
CAM_RGain	Down	8x 01 04 03 03 FF
CAM_Bgain	Up	8x 01 04 04 02 FF	Manual Control of B Gain
CAM_Bgain	Down	8x 01 04 04 03 FF
CAM_AE	Full Auto	8x 01 04 39 00 FF	Automatic Exposure mode
	Manual	8x 01 04 39 03 FF	Manual Control mode
	Shutter Priority	8x 01 04 39 0A FF	Shutter Priority Automatic Exposure mode
	Iris Priority	8x 01 04 39 0B FF	Iris Priority Automatic Exposure mode
	Bright	8x 01 04 39 0D FF	Bright Mode (Manual control)
CAM_Shutter	Up	8x 01 04 0A 02 FF	Shutter Setting
CAM_Shutter	Down	8x 01 04 0A 03 FF
CAM_Iris	Up	8x 01 04 0B 02 FF	Iris Setting
CAM_Iris	Down	8x 01 04 0B 03 FF
CAM_Gain	Up	8x 01 04 0C 02 FF	Gain Setting
CAM_Gain	Down	8x 01 04 0C 03 FF
CAM_Bright	Up	8x 01 04 0D 02 FF	Bright Setting
CAM_Bright	Down	8x 01 04 0D 03 FF
CAM_ExpComp	Up	8x 01 04 0E 02 FF	Exposure Compensation Amount Setting
CAM_ExpComp	Down	8x 01 04 0E 03 FF
CAM_Backlight	On	8x 01 04 33 02 FF	Back Light Compensation ON/OFF
CAM_Backlight	Off	8x 01 04 33 03 FF
CAM_Preset	Reset	8x 01 04 3F 00 pp FF	pp: Preset Number 0x00~0xFF
	Set	8x 01 04 3F 01 pp FF
	Recall	8x 01 04 3F 02 pp FF
CAM_Menu	On/Off	8x 01 06 06 10 FF	Display ON/OFF
Pan-tilt Drive	Up	8x 01 06 01 VV WW 03 01 FF	VV: Pan speed setting 0x01 (low speed) to 0x18 (high speed) WW: Tilt speed setting 0x01 (low speed) to 0x18 (high speed)
	Down	8x 01 06 01 VV WW 03 02 FF
	Left	8x 01 06 01 VV WW 01 03 FF
	Right	8x 01 06 01 VV WW 02 03 FF
	UpLeft	8x 01 06 01 VV WW 01 01 FF
	UpRight	8x 01 06 01 VV WW 02 01 FF
	DownLeft	8x 01 06 01 VV WW 01 02 FF
	DownRight	8x 01 06 01 VV WW 02 02 FF
	Stop	8x 01 06 01 VV WW 03 03 FF
	Home	8x 01 06 04 FF
	Reset	8x 01 06 05 FF
CAM_WDR	On	8x 01 04 3D 02 FF	Wdr ON/OFF
CAM_WDR	Off	8x 01 04 3D 03 FF
CAM_MenuEnter		8x 01 7E 01 02 00 01 FF	Enter Submenu
Tally Lamp ON		8x 01 7E 01 0A 00 02 FF
Tally Lamp OFF		8x 01 7E 01 0A 00 03 FF
Freeze	Freeze On	81 01 04 62 02 FF	Freeze On Immediately
	Freeze Off	81 01 04 62 03 FF	Freeze Off Immediately
	Preset Freeze On	81 01 04 62 22 FF	Freeze On When Running Preset
	Preset Freeze Off	81 01 04 62 23 FF	Freeze Off When Running Preset
Auto Tracking	On	8x 01 04 7D 02 FF	Auto tracking ON/OFF
Auto Tracking	Off	8x 01 04 7D 03 FF
CAM_Memory Special	Set	8x 01 04 3F 01 pp FF	pp: 0x00 To 0xFF normal preset pp: 0x5F => Trun on OSD menu pp: 0xA0 => Full Body pp: 0xA1 => Upper Body pp: 0xA2 => Tracking Point pp: 0xA3 => Switch pp: 0xA4 => Presenter mode (supported in FW v25 or newer) pp: 0xA5 => Zone mode (supported in FW v25 or newer) pp: 0xA6 => Hybrid mode (supported in FW v35 or newer)
Absolute Position	Set	8x 01 06 02 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF	VV: Pan speed setting 0x01 (low speed) to 0x18 (high speed) WW: Tilt speed setting 0x01 (low speed) to 0x18 (high speed) YYYY: Pan Position 8A14 to 762C (CENTER 0000) ZZZZ: Tilt Position 468B to E898 (Image Flip: OFF) (CENTER 0000) (Supported in FW v26 or above)
Auto zoom	On	8x 01 04 A0 02 FF
Auto zoom	Off	8x 01 04 A0 03 FF
Effective Tracking area	On	8x 01 04 A1 02 FF
Effective Tracking area	Off	8x 01 04 A1 03 FF
RTMP	On	8x 01 04 A2 02 FF
RTMP	Off	8x 01 04 A2 03 FF
Video mode	IP+Stream	8x 01 04 A3 00 FF
	USB only	8x 01 04 A3 01 FF
	NDI only	8x 01 04 A3 02 FF
	Streaming only	8x 01 04 A3 03 FF
Reboot	On	8x 01 04 A4 FF
Preset Affects PTZ & Focus	On	8x 01 04 A5 02 FF
Preset Affects PTZ & Focus	Off	8x 01 04 A5 03 FF
Relative Zoom Ratio	On	8x 01 04 A6 02 FF
Relative Zoom Ratio	Off	8x 01 04 A6 03 FF
Auto Tilt	On	8x 01 04 A7 02 FF
Auto Tilt	Off	8x 01 04 A7 03 FF
Auto Zoom/Tilt preset	Set	8x 01 04 A8 pp FF	pp: 0x00 To 0xFF normal preset

Inquiry Command	Command Packet	Reply Packet	Comments
CAM_PowerInq	8x 09 04 00 FF	y0 50 02 FF	On
CAM_PowerInq	8x 09 04 00 FF	y0 50 03 FF	Off
CAM_WBModeInq	8x 09 04 35 FF	y0 50 00 FF	Auto
		y0 50 01 FF	In Door
		y0 50 02 FF	Out Door
		y0 50 03 FF	One Push WB
		y0 50 04 FF	ATW
		y0 50 05 FF	Manual
CAM_RGainInq	8x 09 04 43 FF	y0 50 00 00 0p 0q FF	pq: R Gain
CAM_BGainInq	8x 09 04 44 FF	y0 50 00 00 0p 0q FF	pq: B Gain
CAM_AEModeInq	8x 09 04 39 FF	y0 50 00 FF	Full Auto
		y0 50 03 FF	Manual
		y0 50 0A FF	Shutter Priority
		y0 50 0B FF	Iris Priority
		y0 50 0D FF	Bright
CAM_ShutterPosInq	8x 09 04 4A FF	y0 50 00 00 0p 0q FF	pq: Shutter Position
CAM_IrisPosInq	8x 09 04 4B FF	y0 50 00 00 0p 0q FF	pq: Iris Position
CAM_GainPosInq	8x 09 04 4C FF	y0 50 00 00 0p 0q FF	pq: Gain Position
CAM_BrightPosInq	8x 09 04 4D FF	y0 50 00 00 0p 0q FF	pq: Bright Position
CAM_ExpCompPosInq	8x 09 04 4E FF	y0 50 00 00 0p 0q FF	pq: ExpComp Position
CAM_FocusModeInq	8x 09 04 38 FF	y0 50 02 FF	Auto Focus
CAM_FocusModeInq	8x 09 04 38 FF	y0 50 03 FF	Manual Focus
CAM_FocusPosInq	8x 09 04 48 FF	y0 50 0p 0q 0r 0s FF	pqrs: Focus Position
zoom_Pos_Inq	8x 09 04 47 FF	y0 50 0p 0q 0r 0s FF	pqrs: Zoom Position
PT_Pos_Inq	8x 09 06 12 FF	y0 50 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF	YYYY: Pan Position 8A14 to 762C (CENTER 0000) ZZZZ: Tilt Position 468B to E898 (Image Flip: OFF) (CENTER 0000)
CAM_Preset Inq	8x 09 04 3F FF	y0 50 pp FF	Return the last preset number which has been operated pp:01-FF
CAM_Tracking status	8x 09 36 69 02 FF	y0 50 01 FF	On
CAM_Tracking status	8x 09 36 69 02 FF	y0 50 00 FF	Off
CAM_Tracking_mode	8x 09 36 69 01 FF	y0 50 01 FF	Presenter
		y0 50 02 FF	Zone
		y0 50 03 FF	Hybrid
CAM_Tracking body size	8x 09 36 69 03 FF	y0 50 01 FF	Full body
CAM_Tracking body size	8x 09 36 69 03 FF	y0 50 02 FF	Upper body
CAM_OSD MENU on/of	8x 09 7E 04 76 01 FF	y0 50 02 FF	On
CAM_OSD MENU on/of	8x 09 7E 04 76 01 FF	y0 50 03 FF	Off
CAM_Tally	8x 09 7E 01 0A FF	y0 50 02 FF	On
CAM_Tally	8x 09 7E 01 0A FF	y0 50 03 FF	Off
CAM_WDR mode	8x 09 04 3D FF	y0 50 02 FF	On
CAM_WDR mode	8x 09 04 3D FF	y0 50 03 FF	Off
CAM_BLC mode	8x 09 04 33 FF	y0 50 02 FF	On
CAM_BLC mode	8x 09 04 33 FF	y0 50 03 FF	Off
CAM_Live Freeze	8x 09 04 62 01 FF	y0 50 02 FF	Freeze On
CAM_Live Freeze	8x 09 04 62 01 FF	y0 50 03 FF	Freeze Off
CAM_Preset Freeze	8x 09 04 62 02 FF	y0 50 02 FF	Preset Freeze On
CAM_Preset Freeze	8x 09 04 62 02 FF	y0 50 03 FF	Preset Freeze Off
Firmware version	8x 09 36 69 04 FF	y0 50 0p 0q 0r 0s 0t 0u 0v 0w FF	fw_ver: p.q.rstu.vw
USB Status	8x 09 36 69 05 FF	y0 50 00 FF	USB cable plug out
USB Status	8x 09 36 69 05 FF	y0 50 01 FF	USB cable plug in
UVC Status	8x 09 36 69 06 FF	y0 50 00 FF	UVC stream off
UVC Status	8x 09 36 69 06 FF	y0 50 01 FF	UVC stream on

The x value = VISCA Camera ID: 1 to 7 for RS232/RS422 connection.

Visca-over-IP Settings

The x value of 8x should be 1 for Visca-over-IP string.
Example for Pan-Left command via IP: 01 00 00 09 00 00 00 01 81 01 06 01 07 07 01 03 FF

CGI Command Table

CGI List for Video Transmission
CGI item name	URL	Command	Parameter Name	Parameter value	Description
Get JPEG	/snapshot				1280×720 jpg
Get RTSP stream	rtsp://ip/live_st1
Get MJPG	http://IP/html/live.html

CGI List for Camera Control
CGI item name	URL	Command	Parameter Name	Parameter value	Description
up start	/cgi-bin?SetPtzf=	1,0,1&(random)
up end	/cgi-bin?SetPtzf=	1,0,2&(random)
down start	/cgi-bin?SetPtzf=	1,1,1&(random)
down end	/cgi-bin?SetPtzf=	1,1,2&(random)
left start	/cgi-bin?SetPtzf=	0,1,1&(random)
left end	/cgi-bin?SetPtzf=	0,1,2&(random)
right start	/cgi-bin?SetPtzf=	0,0,1&(random)
right end	/cgi-bin?SetPtzf=	0,0,2&(random)
zoom_in start	/cgi-bin?SetPtzf=	2,0,1&(random)
zoom_in end	/cgi-bin?SetPtzf=	2,0,2&(random)
zoom_out start	/cgi-bin?SetPtzf=	2,1,1&(random)
zoom_out end	/cgi-bin?SetPtzf=	2,1,2&(random)
set preset:	/cgi-bin?ActPreset=	1,N&(random)			N : position
load preset:	/cgi-bin?ActPreset=	0,N&(random)			N : position
set preset speed	/cgi-bin?Set=preset_speed,3,val	val: {min: 1, max: 6}
Absolute Position (Pan)	/cgi-bin?Set=ptz_p,3,val	val: {min: 2048, mid: 962944, max: 1925888}			Follows CGI preset speed
Absolute Position (Tilt)	/cgi-bin?Set=ptz_t,3,val	val: {min: 2048, mid: 165696, max: 662784}			Follows CGI preset speed
(Zoom)	/cgi-bin?Set=ptz_z,3,val	val: {min: 2048, mid: 14224, max: 28448}			Follows CGI preset speed

CGI List for Various Settings
exposure value	/cgi-bin?Set=	img_expo_expo,3,N&(random)	value	1 ~ 9	N : value
saturation	/cgi-bin?Set=	img_saturation,3,N&(random)	value	0 ~ 10	N : value
contrast	/cgi-bin?Set=	img_contrast,3,N&(random)	value	0 ~ 4	N : value
Tracking on:	/cgi-bin?Set=	trk_tracking_on,3,1
Tracking off:	/cgi-bin?Set=	trk_tracking_on,3,0
Reboot	GET(Basic Authentication)	/cgi-bin?OnePush=!
Factory Reset	GET(Basic Authentication)	/cgi-bin?OnePush=d
Mode Presenter		/cgi-bin?Set=trk_mode,3,1&X	value	random number	X : value
Mode Zone		/cgi-bin?Set=trk_mode,3,2&X	value	random number	X : value
Mode Hybrid		/cgi-bin?Set=trk_mode,3,3&X
Mode Get	GET(Basic Authentication)	/cgi-bin?Get=trk_mode,3&_=X	– Reply	Presenter trk_mode,3=1 Zone trk_mode,3=2 Hybrid trk_mode,3=3	X : value
Click Track ON	GET(Basic Authentication)	/cgi-bin?Set=trk_update_detect,3,1
Click Track OFF	GET(Basic Authentication)	/cgi-bin?Set=trk_update_detect,3,0
Click Track Get detect zone (Humanoid outlines) number	GET(Basic Authentication)	/cgi-bin?Get=trk_detect_num,3			Need to be sent along with Click Track ON command
Click Track Get detect zone (Humanoid outlines) number	– Reply	“trk_detect_num,3=X\r\n”	X: The amount of humanoid outlines, maximum: 50
Click Track Get detect zone (Humanoid outlines) info	GET(Basic Authentication)	/cgi-bin?GetTrackingDetectZone=X	X: The amount of humanoid outlines, maximum: 50
Click Track Get detect zone (Humanoid outlines) info	– Reply	“focus:-1\nzone[00]:00,119,720,960\nzone[01]:- 1502615204,-1366225632,01,-1366223544”	focus – The number of humanoid outline being tracked. zone[NN]:x,y,w,h – based on 1080P resolution	The upper left corner of the screen is the coordinate reference (0,0), x-coordinate/y-coordinate/w width/h height, based on the upper left corner of the humanoid outline. The number following indicates the number of the tracked person, for example, -1 means that no one is being tracked. If one of the three is being tracked, one of 0, 1 and 2 will appear after the ‘focus’.
Click Track Set target zone	GET(Basic Authentication)	/cgi-bin?Set=trk_assign_zone,3,X	X: The number of the human outlines
	– Reply	http response: ok
	GET(Basic Authentication)	/cgi-bin?SetString=TrackingFocusZone,[x,y,w,h]
	– Reply	http response: ok
Tracking On/Off Get	GET(Basic Authentication)	/cgi-bin?Get=trk_tracking_on,3&_=X	– Reply	On trk_tracking_on,3=1 Off trk_tracking_on,3=0″	X : value
RTMP Start streamming	/cgi-bin?Set=	vdo_rtmp_enable,3,1
RTMP Stop streamming	/cgi-bin?Set=	vdo_rtmp_enable,3,0
Save RTMP server URL		/cgi-bin?SaveRtmpUrl=		value empty for clearing up the field
Save RTMP stream Key		/cgi-bin?SaveRtmpKey=		value empty for clearing up the field
Inquiry for RTMP status		/cgi-bin?Get=vdo_rtmp_status		Streaming: vdo_rtmp_status=2 Stopped: vdo_rtmp_status=0
Get RTMP server URL		/cgi-bin?GetRtmpUrl
Get RTMP stream key		/cgi-bin?GetRtmpKey
USB status	GET(Basic Authentication)	/cgi-bin?Get=usb_status_inquire,3
USB status	– Reply	“usb_status_inquire,3=X\r\n”	X: 0(plug out), 1(plug in)
UVC status	GET(Basic Authentication)	/cgi-bin?Get=uvc_status_inquire,3
UVC status	– Reply	“uvc_status_inquire,3=X\r\n”	X: 0(stream off), 1(stream on)
Status get (Modle name & mac & FW_VER)		/cgi- bin?SetString=sys_name&net_mac&sys_fw_versio n&_=1635216271678		http://10.100.105.110/cgi- bin?GetString=sys_name&net_mac&sys_fw_v ersion&_=1635216271678
Serial No. get		/cgi-bin?GetSerialNumber&_=1635216271680		http://10.100.105.110/cgi- bin?GetSerialNumber&_=1635216271680