Installation Guide
Smartlink Series
10k Smartlink
Package Contents
Getting Started
Step 1 Connect the Power Supply and the whip antenna to the Booster
Step 2 Download the Signal Supervisor App, register ID, and booster.
https://h5.signalsupervisor.com/#/appDownload
Register an ID first and log in. Add the booster to the device list.
Step 3 Find the cell tower & Determine the outdoor antenna’s position
3.1 Find the b and you are using For Android
Download NetWork Cell Info Lite in the Google store and open it. It can be seen that the frequency band is band 13 from the example picture. Then click MAP. You can see your phone connecting to a tower, and you can try aiming your outdoor antenna at it. But sometimes this is not accurate. You could also follow Step 3.2 to find the tower.
Note: Please take screenshots at this stage.
For ios
Dial *3001#12345#*- Follow the instructions, take the screenshots as requested
3.2 Find the cell tower
- Enter cellmapper.net
- Choose your own carrier and band here.
- Then enter the coordinate of where you are trying to install the signal booster, and press Enter key.
(In fact when you open Cellmapper, the map on the right will automatically locate your area if you’ve given the site permission to access your location. If you found tower sites that were not even showing up on the map, it may because the app offsets the locations for security reasons.)
- The map on your right will jump to the location, then you can scroll the mouse pulley, zoom it out, you will see the tower near the location. And better to take a screenshot of this page for guiding the following installing steps. If you have any questions, please contact our tech support.
Note: If you need help finding the tower, please contact our tech support and provide your carrier, band and screenshots taken in the last steps.
3.3 Determine the outdoor antenna’s position
The outdoor antenna is usually placed at one of the 4 ends of the roof. Please choose the position according to the tower’s location. Make sure there are no barriers between the antenna and the tower.
Step 4 Connect the outdoor antenna with the booster
Note At this stage, don’t connect the indoor antenna to the booster.
Step 5 Adjust and fix the Outdoor Antenna
Have your outdoor antenna pointed to the cell tower you found before and watch the readings on the app. Adjust the outdoor antenna.
Notes:
- The output power should be the higher the better.
- The full output power for 10k Smartlink is 12dBm. And the full gain is 65dB.
Step 6 Connect the indoor antenna with the booster
Step 7 Adjust the indoor antenna
Have your indoor antenna pointed to the area you would like to cover with signal.
Notes:
- It would be best if you could make the two antennas face opposite directions.
- Make sure that the gain reaches 65dB. If not, please adjust the direction of the indoor antenna/increase the vertical and horizontal distance between the two antennas/add some barriers.
Step 8 Signal quality test
You could do the following:
- Do speed tests with the booster on and off, and make a comparison.
- Check if the number of signal bars increases.
- Make a phone call or send messages and check if the voice and streaming are better.
Step 9 Fix the Inside Antenna and the Booster
Fix the indoor antenna with the provided expansion bolt and hook.
Fix the booster with the provided expansion bolt and hook.
4 Regular Problems and 1 normal status
| (UL)Gain | (DL)Gain | D. ( L)Output Power | LED Light Indicator | Reason | Method | |
| Overload | <65dB | <65dB | >=12dBm | Alarm light blinking green or red | Outdoor Signal Too Strong | Have your outdoor antenna pointed slightly off the cell tower |
| Loop Back | <65dB | <65dB | <12dBm | ISO light blinking green or red | Separation of the Two Antennas Not Good Enough | 1. Increase vertical and horizontal distance. 2. Make them face in different directions. 3. Add barriers |
| Poor Input Signal | =65dB | =65dB | Alarm and ISO lights both solid green | Outdoor Signal Too Weak | Try adjusting the outdoor antenna or using another cell tower | |
| Normal but No Boosted Signal | =65dB | =65dB | Positive | Alarm and ISO lights both solid green | The Signal is from Other Bands or Carriers | Try adjusting the outdoor antenna again. It would be better if there are two persons and one can stay near the indoor antenna to check if the signal is boosted. |
| Normal | =65dB | =65dB | Positive |
Bands contained in the Gauges
| Gauge | Band | Uplink | Downlink |
| LTE700 | 12/17 | 698-716MHz | 728-746MHz |
| 13 | 776-787MHz | 746-757MHz | |
| CELL800 | 5 | 824-849MHz | 869-894MHz |
| PCS1900 | 25/2 | 1850-1915MHz | 1930-1995MHz |
| AWS2100 | 4 | 1710-1755MHz | 2110-2155MHz |
Note:
Some customers have some misunderstandings about boosters, and we would like to clarify it here. If you can’t even get a stable 1 bar outside the house or on the roof, then we suggest you return it as it won’t work in areas with very weak signal, the same is true of all boosters on the market.
Booster Light Patterns
| LED STATUS INDICATORS | ||
| LED I | STATUS | INDICATION |
| Alarm LED | GREEN | Below full output power |
| SLOW FLASHING GREEN | Full output power | |
| QUICK FLASHING GREEN | Output power is too high | |
| QUICK FLASHING RED | Booster will automatically shut off due to excessive DL signal from tower | |
| Power LED | GREEN | Normal |
| OFF | DC Power Problem | |
| ISO LED | GREEN | Indicates oscillation status |
| SLOW FLASHING GREEN | Slight loop back or self-oscillation | |
| QUICK FLASHING GREEN | Deep loop back or self-oscillation | |
| QUICK FLASHING RED | Booster is automatically shutting off | |
Technical Specifications
| Model No. | 4K Smart Link | 10K Smart Link | 15K Smart Link |
| Working Bands | Band 12/17/Band 13/Band 5/Band 25/2/Band 4 | ||
| UL Frequency Range | 698-716 / 776-787 / 824-849 / 1850-1915 / 1710-1755 | ||
| DL Frequency Range | 728-746 / 746-757 / 869-894 / 1930-1995 / 2110-2155 | ||
| Maximum Gain | 60 dB | 65 dB | I 72 dB |
| Maximum Output Power | UL 24 dBm, DL 10 dBm | UL 24 dBm, DL 12 dBm | |
| I/O Port | N-Female &SMA-Female | ||
| Weight | > 4.0 lb / 1.8 kg | > 5.0 lb / 2.2 kg | |
| Dimensions | 4.7in x 7.8in x1.4in / 120mm x 198mm x 34mm | 8.6in x 6.5in x 2in / 218mm x 165mm x 50mm | |
| MGC(Step Attenuation) | >25 dB /1 dB Step | ||
| Impedance | 50 ohm | ||
| Environment Condition | IP40 | ||
| Power Supply | Input AC 100-240V, 50/60Hz, Output DC 12 V/3 A | ||
For more information
Download Signal Supervisor or enter our website.
a. You can download the specific user manual.
b. You can reach our technical support for help.
3150 Premier Drive,Suite 130,
Irving, TX 75063
(972) 870-5666
[email protected]
www.hiboost.com
Cellular Tower and Signal Map
Signal Booster, Cell Phone Signal Booster, Cellular Signal Booster-HiBoost Official Store
