Aes Global Stylus-aud-4.3-us Styluscom Audio Hardwired System Installation Guide

STYLUS-AUD-4.3-US StylusCOM Audio Hardwired System

Product Information:

The StylusCOM Audio – Hardwired System is a comprehensive audio
monitoring system designed for property security. It includes
StylusCOM monitors, a call station, and optional programmable
keypad. The system is capable of operating on various sites and
provides an IP55 rating for protection against ingress.

The system requires a power supply for operation. It is
recommended to use the provided 24v power supply for the StylusCOM
kit. In case of greater distances or multiple monitors, additional
power supplies may be required (sold separately). It is important
to avoid using CAT5 or alarm cables for powering the unit as they
are not rated to carry enough power.

The system features surge protection for the power supply,
especially in lightning-prone areas. Sealing instructions are
provided to maintain the IP55 rating and prevent issues caused by
insects.

For further assistance, resources such as web chat, full
manuals, customer helpline, videos, how-to guides, and quick start
guides are available on the website www.aesglobalus.com.
Additionally, customer support can be reached at +1 (321) 900
4599.

Product Usage Instructions:

  1. Before installation, fully test the system on-site to ensure it
    is capable of operating on the desired site. Power on the system
    and place the monitors in their expected locations around the
    property. Test that everything is working before mounting any items
    to the walls.
  2. For power supply requirements for the call station, refer to
    the “POWER CABLE” section in the Quick Start Guide.
  3. In areas with greater distances or multiple monitors,
    additional power supplies may be required. Refer to the wiring
    diagram and additional information for maximum monitor distances
    and power requirements.
  4. Seal all entry holes to prevent insects from causing issues and
    risking component shorting.
  5. If using the optional programmable keypad, refer to the
    “KPX1200 GUIDE” on the website for programming instructions and
    extensive features.
  6. Ensure proper relay connections for gate controller, door lock,
    etc. Refer to additional diagrams for relay connections.

StylusCOM Audio – Hardwired System
* ALWAYS FULLY TEST THE UNIT ON SITE BEFORE INSTALLATION TO AVOID RESTOCKING FEES *
STYLUSCOM – WIRING DIAGRAM

STILL HAVING TROUBLE? Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on our website:
WWW.AESGLOBALUS.COM

SITE SURVEY

RESTOCKING FEES MAY APPLY IF RETURNED AFTER INSTALL DUE TO SITE ISSUES. PLEASE SEE FULL T&C’S ON OUR WEBSITE

TIP: It is recommended that the system be fully tested on site BEFORE installation. You must test to ensure that the system is capable of operating on the desired site. Power the system on and place the monitors in their expected locations around the property and then test that everything is working BEFORE mounting any items to the walls.

FRONT
StylusCOM Monitor

Please read this entire manual before installing this product. A full comprehensive manual is available on our website for additional information.

POWER CABLE

KEEP POWER SUPPLY AS CLOSE AS POSSIBLE.

TIP: Most technical calls received are due to installers using CAT5 or alarm cable to power the unit.

NEITHER are rated to carry enough power! ( 1.2amp peak )

TIP: To achieve greater distances shown in `2x Dual Power Supply’ a separate power supply is required (sold separately).

1x Single Power Supply :
CAT5 Cable ­ 130m Poly/Poly Underground ­ 30m Multi pair telephone wire ­ 30m
2x Dual Power Supply :
CAT5 Cable ­ 300m Poly/Poly Underground ­ 150m Multi pair telephone wire ­ 50m

Call Station
See `POWER CABLE’ section on Quick Start Guide for power supply requirements for Call Station power supply.

LIGHTNING PRONE AREAS MUST USE SURGE PROTECTION FOR POWER SUPPLY!

See overleaf for more PCB details
Turn Over

Please use the following cable: Up to 2 metres ( 6 feet ) ­ Use minimum 0.5mm2 ( 18 gauge ) Up to 4 metres ( 12 feet ) ­ Use minimum 0.75mm2 ( 16 gauge ) Up to 8 metres ( 24 feet ) ­ Use minimum 1.0mm2 ( 14 / 16 gauge )
INGRESS PROTECTION
CALL STATION
We recommend sealing all entry holes for prevention of insects that can cause issues with a risk of shorting out components.
TRANSMITTER
To maintain the IP55 rating please follow the sealing instructions included. (also available online)
NEED MORE ASSISTANCE? +1 (321) 900 4599
SCAN THIS QR CODE TO BE BROUGHT TO OUR RESOURCES PAGE. VIDEOS | HOW-TO GUIDES | MANUALS | QUICK START GUIDES

StylusCOM Audio – Hardwired System
* ALWAYS FULLY TEST THE UNIT ON SITE BEFORE INSTALLATION TO AVOID RESTOCKING FEES *
STYLUSCOM – WIRING DIAGRAM

Shield/Filter Drain Cable
MODEL: Stylus V2

STATION 2 AUD2 GND CMD2 SLAVE OUT DATA AUDIO GND

STATION 1
AUD1 MOD
GND CMD1
SLAVE IN DATA AUDIO GND

N/O COM N/C GND AUD N/A N/A CMD 24v
0v

SURGE WIRING PLEASE USE ADDITIONAL POWER SUPPLY (NOT PROVIDED) FOR DPISaTiAriNnCgES GREATER THAN 130m.
CHELCEKDFsURTHER INFORMATION FOR
MAX MONITOR DISTANCES AND POWER REQUIREMENTS, OR IF YOU NEED TO CHAIN MULTIPLE MONITORS
TOGETHER.
CONNECTIONS WILL GO TO GATE CONTROLLER/DOOR LOCK ETC. PLEASE SEE ADDITIONAL DIAGRAMS FOR RELAY CONNECTIONS FOR THE
REQUIRED TYTPE. (300m MAX DISTANCE)

PLEASE USE THE 24v POWERSUPPLY PROVIDED WITH THE STYLUSCOM KIT.

T AMP E R N.C.

N.C. COM N.O. O/P OU T GN D SENS INH IB. LOCK

Optional Programmable Keypad
THE AES KEYPAD IS AN OPTIONAL EXTRA.
IF KEYPAD PRESENT, PLEASE SEE THE RELAY 1 `KPX1200 GUIDE’ ON OUR WEBSITE
FOR FULL INSTRUCTIONS ON PROGRAMMING AND EXTENSIVE FEATURES.

12.000

(-) DO OR O/P 1 INT

GROUND

K or A DU

RELAY 3

N/ O C
N/ C

RELAY CONNECTIONS Normally Open Common Normally Closed

Power for keypad will come already pre-wired.

+ 24v IN

DA TA EG N.C. COM N.O. N.C. / N.O. I/O IN

RELAY 1 R2

EGRESS

RELAY 2

300m MAX DISTANCE
(SHIELDED CAT5)
N/O COM N/C

24v 0v
RELAY 1

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Full Manuals, Customer Helpline and more on our website:
WWW.AESGLOBALUS.COM

POWER CABLE

KEEP POWER SUPPLY AS CLOSE AS POSSIBLE.

TIP: Most technical calls received are due to installers using CAT5 or alarm cable to power the unit.

NEITHER are rated to carry enough power! ( 1.2amp peak )

Please use the following cable:
Up to 2 metres ( 6 feet ) ­ Use minimum 0.5mm2 ( 18 gauge ) Up to 4 metres ( 12 feet ) ­ Use minimum 0.75mm2 ( 16 gauge ) Up to 8 metres ( 24 feet ) ­ Use minimum 1.0mm2 ( 14 / 16 gauge )

OPTIMAL RANGE

SHIELDED CABLE IS ALWAYS RECOMMENDED

TIP: To get the most range out of the system we would recommend keeping the separate power supply as close as possible to the audio monitor. If chaining multiple monitors together use the SLAVE inputs and outputs – see supplement wiring diagram which will provide more information on the specific requirements and max distances.

N/ O | C | N/ C CALL STATION

MAGNETIC LOCK EXAMPLE
Follow this method when using a magnetic lock. If the relay in either the Call Station or optional AES Keypad is triggered it will temporarily lose
power and allow the door/gate to release. For installs without the optional AES Keypad; connect the POSITIVE of the
Magnetic Lock PSU to N/C terminal on Call Station Relay.

N/ C | C | N/ O AES KEYPAD

EXIT

+
MAX 24 VOLTS!
– POWER ADAPTER

+

* MAGNETIC LOCK PSU SOLD SEPARATELY *

MAGNETIC LOCK

MAINS POWER

StylusCOM Audio – Hardwired System
* ALWAYS FULLY TEST THE UNIT ON SITE BEFORE INSTALLATION TO AVOID RESTOCKING FEES *
INFORMATION ABOUT YOUR AUDIO MONITOR
TOP
9mm Front depth 16mm Rear depth

STILL HAVING TROUBLE? Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on our website:
WWW.AESGLOBALUS.COM
HOW TO USE THE STYLUSCOM MONITOR
ANSWER CALL BUTTON
Tap to answer incoming call. (tap again to hang up call)

130mm 115mm

S I D E
165mm
CUT DIMENSIONS

FRONT 180mm

AC/DC STRIKE LOCK WIRING EXAMPLE
Follow this method when using a Strike Lock with the system. If used it will mean that if a relay in either the Call Station or optional AES Keypad is triggered it will temporarily allow the door/gate
to release.
Do you require a custom wiring diagram for your site? Please send all requests to [email protected] and we will do our best to provide you with a supplement diagram suitable for your chosen equipment.
We are constantly using your customer feedback to enhance all of our guides / learning material for installers. If you have any suggestions regarding this please send any suggestions to [email protected]

N/ O | C | N/ C CALL STATION
N/ C | C | N/ O AES KEYPAD

25mm Total depth

+

* STRIKE LOCK PSU SOLD SEPARATELY *

MAX 24 VOLTS!

POWER ADAPTER

MAINS POWER

STRIKE LOCK

INCREASE IN CALL VOLUME
Tap to increase volume of monitor.

DECREASE IN CALL VOLUME
Tap to decrease volume of monitor.
TRANSFER THE CALL
Tap to transfer the call to other monitor(s).
MONITORING MODE
Tap to listen to the intercom microphone.

ACTIVATE RELAY 1

1

Tap to activate Relay 1.

ACTIVATE RELAY 2

2

Tap to activate Relay 2.

StylusCOM Audio – Hardwired System
* ALWAYS FULLY TEST THE UNIT ON SITE BEFORE INSTALLATION TO AVOID RESTOCKING FEES *
StylusCOM ­ Slave Monitor Wiring Guide

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Full Manuals, Customer Helpline and more on our website:
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SLAVE
TO MONITOR 4

4 MONITORS IN TOTAL : 1 MASTER 3 SLAVES

MONITOR 4

Wire the SLAVE OUT terminals to the SLAVE IN terminals of the next monitor.
SLAVE OUT can also be split 2-ways as shown in the diagram below.

SLAVE

MASTER

SLAVEOOUUTT
DATA AUDIO GND

SLIANVE IN
DATA AUDIO GND

MASTER

SLAVE

SLAVOE OUUTT
DATA AUDIO GND

24v

SLIANVE IN

0v

SLAVE

24v 0v
PSU #2

Monitor Power Supply Distances:
CAT5 Cable ­ 8m 1.5mm Cable ­ 15m
(MAX DISTANCE BETWEEN MONITORS)

(THE MASTER MONITOR MUST ALREADY BE SET UP BEFORE TESTING SLAVES)

Second power supply is used to power all of the monitors indoors. Power between
monitors will be shared using 1.0mm cable.

PSU #2

KEEP POWER CABLE BETWEEN MONITORS AS SHORT AS POSSIBLE ­ SEE POWER CABLE ON PAGE 1

SLAVOE OUUTT

SLIANVE IN
DATA AUDIO GND

24v 0v

StylusCOM Audio – Hardwired System
* ALWAYS FULLY TEST THE UNIT ON SITE BEFORE INSTALLATION TO AVOID RESTOCKING FEES *

STILL HAVING TROUBLE? Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on our website:
WWW.AESGLOBALUS.COM

AES KPX1200 STANDARD OPERATIONS

123
( LEDs ABOVE KEYPAD FRONT )

LED 1 = RED/GREEN. It lights up in RED while one of the outputs is inhibited. It is flashing during inhibition paused. It is also the Wiegand LED for feedback indication and will light up in GREEN. LED 2 = AMBER. It flashes in Standby. It shows the system status in synchronization with the beeps. LED 3 = RED/GREEN. It lights up in GREEN for OUTPUT 1 activation; and RED for OUTPUT 2 activation.

SITE SURVEY
TIP: If fitting this keypad as an independent system then no site survey is required. If the keypad is included inside a callpoint then please follow the site survey details included on the main product guide.

POWER CABLE

KEEP POWER SUPPLY AS CLOSE AS POSSIBLE.

AB

12.000

{A} BACK-LIT JUMPER = FULL/AUTO.
FULL ­ The keypad gives dim backlit in standby. It turns to full backlit when a button is pressed, then back to dim backlit 10 secs after the last button is pressed.

TAMPER N.C.

20 AUTO ­ The backlit is OFF in standby. It turns to FULL backlit when a button is pressed, then

19

back to OFF 10 seconds after the last button is pressed.

18

{B} ALARM OUTPUT SETTING = ( RESOURCES PAGE – ADVANCED WIRING OPTIONS )

17

K or A DU (-) DOOR O/P 1 INT N.C. COM N.O. O/P OUT GND SENS INHIB. LOCK
RELAY 3

16

15

14

C

13

12

11

10

GROUND

{9,15} Egress for PTE (Push To Exit)
If you wish to make use of this feature you must wire your PTE switch using terminals 9 & 15 marked as ` EG IN ‘ and ` (-) GND.
Note: The egress feature on the keypad is designed to only activate Output 1. Ensure that the entry you wish to gain access to via the PTE switch is connected to this output.
Programmable for Instant, Delay with Warning and/or Alarm Momentary or Holding Contact for Exit Delay.
AES KPX1200 RELAY OUTPUT INFORMATION
{3,4,5} RELAY 1 = 5A/24VDC Max. N.C. & N.O. dry contacts. 1,000 (Codes) + 50 Duress Codes

1 234 56 7 89

+ 24v IN

DATA
N.C. COM N.O. N.C. / N.O . I/O
RELAY 1 R2

EG IN
EGRESS

{1,2} 24v 2Amp = Regulated PSU
(Pre-wired for inside an AES Intercom System)

{6,7,C} RELAY 2 = 1A/24VDC Max. N.C. & N.O. dry contacts. 100 (Codes) + 10 Duress Codes (COMMON port is determined by the Shunt Jumper marked as C on the diagram. Connect your device to N.C. and N.O. and then move the jumper to the required position and test.)

{10,11,12} RELAY 3 = 1A/24VDC Max. N.C. & N.O. dry contacts.

100 (Codes) + 10 Duress Codes

OUTPUT 2

{19,20} Tamper Switch = 50mA/24VDC Max. N.C. dry contact.

N.C. | N.O.

RELAY CONNECTIONS

N/ O

Normally Open

C

Common

N/ C

Normally Closed

ALL THREE OUTPUTS ARE
VOLT-FREE CONTACTS.

^MOVE JUMPER LINK^

Did you know?
Extra Prox cards and Prox Tags can be purchased in packs of 10 & 50. ( PROX versions only )

NEED MORE ASSISTANCE? Please scan this QR Code to be brought to our Resources page where you can find all of our guides and available resources.

TIP: Most technical calls received are due to installers using CAT5 or alarm cable
to power the unit.
NEITHER are rated to carry enough power! ( 1.2amp peak )
Please use the following cable: Up to 2 metres ( 6 feet ) ­ Use minimum 0.5mm2 ( 18 gauge ) Up to 4 metres ( 12 feet ) ­ Use minimum 0.75mm2 ( 16 gauge ) Up to 8 metres ( 24 feet ) ­ Use minimum 1.0mm2 ( 14 / 16 gauge )

KEYPAD RELAY
NC COM NO
SECONDARY RELAY NC COM NO

STRIKE LOCK WIRING METHOD
STRIKE LOCK
LOCK POWER SUPPLIES ARE NOT INCLUDED AS
PART OF THE KIT.

MAX 24 VOLTS!
* SOLD SEPARATELY *

MAINS POWER

MAGNETIC LOCK WIRING METHOD

KEYPAD RELAY

NC

COM

NO

MAGNETIC LOCK

SECONDARY RELAY
NC

MAX 24 VOLTS!

COM

* SOLD SEPARATELY *

NO

( LINKING WITH SECONDARY RELAY IS OPTIONAL FOR BOTH METHODS )

MAINS POWER

StylusCOM Audio – Hardwired System
* ALWAYS FULLY TEST THE UNIT ON SITE BEFORE INSTALLATION TO AVOID RESTOCKING FEES *

STILL HAVING TROUBLE? Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on our website:
WWW.AESGLOBALUS.COM

KEYPAD PROGRAMMING
Note: Programming can only begin 60 seconds after powering the device on.
1) Enter programming mode:

0 0 0 0 **
DEFAULT PROGRAMMING CODE ENTER / EXIT PROGRAMMING
2) Adding and deleting a new keypad entry code:

The amber LED will remain SOLID once you enter programming mode
successfully. Press ** again to leave programming mode.

10 2 000 ???? #

10 = Relay 1 (1000 limit) 20 = Relay 2 (100 limit) 30 = Relay 3 (100 limit)

2 = add 5 = delete

MEMORY LOCATION 000 to 999 = Relay 1 001 to 100 = Relay 2 001 to 100 = Relay 3

4-8 DIGIT CODE

VALIDATE

Note: After using `5′ to delete a code just type the memory location followed by #

* This example will add code `????’ to location 000 on Relay 1 *

3) Delete ALL of the codes & cards saved in a relay group:

10
10 = Relay 1 (1000 limit) 20 = Relay 2 (100 limit) 30 = Relay 3 (100 limit)

0999
SUPER DELETE CODE

#
VALIDATE

Note: Take care when deleting full relay groups because once deleted
there is no way to restore these previously stored codes to the
keypad.

* This example will delete ALL of the codes stored for Relay 1 *

4) Change relay output times & modes:

5 1 0 OR 9 9 9 9 9 #

51 = Relay 1 52 = Relay 2 53 = Relay 3

0 = LATCHING MODE 1-99999 = MOMENTARY TRIGGER TIME (SECONDS)

VALIDATE

* For example: ` 515# ‘ will set Relay 1
to trigger for 5 seconds *

Note: Setting the relay time to 0 will change all codes for this output to latching codes, re-enter same code
again to unlatch.

KEYPAD PROGRAMMING CONTINUED

5) Adding a SUPER user code: (1 MAX)
02 ???? #

LOCATION

`SUPER’ CODE

VALIDATE

Note: You can add one SUPER code as an optional feature which allows a single code
to operate all 3 outputs. To use input SUPER code followed by # then 1, 2 or 3 to
select. Example – 5555#2

6) Change the programming code:

01 ???? #

LOCATION

4-8 DIGIT CODE

VALIDATE

* ALWAYS MAKE NOTE OF NEW CODE ONCE CHANGED *

Note: If you set a 4-8 digit code then user codes must also be the same amount of digits.
Example: If you set a 6 digit programming code all access codes
must also be 6 digits long.

(OPTIONAL PROGRAMMING FOR PROX MODELS ONLY)
7) Adding a new PROX card or tag:

10
10 = Relay 1 (1000 limit) 20 = Relay 2 (100 limit) 30 = Relay 3 (100 limit)

1
1 = add

001
MEMORY LOCATION 000 to 999 = Relay 1 001 to 100 = Relay 2 001 to 100 = Relay 3

PROX CARD
SWIPE PROX CARD or TAG

#
VALIDATE

* This example will add a PROX card/tag to location 001 on Relay 1 *

8) Deleting a new PROX card or tag:
10 5 001

Note: Keep in mind that keypad codes

#

and PROX card/tags must be saved in their own separate memory locations.

10 = Relay 1 (1000 limit) 20 = Relay 2 (100 limit) 30 = Relay 3 (100 limit)

5 = delete

MEMORY LOCATION 000 to 999 = Relay 1 001 to 100 = Relay 2 001 to 100 = Relay 3

VALIDATE

If a keypad code is stored on location 035 this means a card cannot be added
to location 035.

* This example will delete a PROX card/tag from location 001 on Relay 1 *

PROGRAMMING CODE NOT WORKING?
Note: In the event that the programming code has been forgotten or changed by accident, a DAP Reset of the keypad can be performed during the 60 second bootup phase. Pressing the PTE during this time or replicating this by shorting terminals 9 & 15 together with a jumper link the keypad will emit 2 short beeps if this step has been performed successfully. Then enter the DAP Code (Directly Access Programming Code) (8080**) on the front of the keypad as a backdoor into programming mode which will allow you to now set a new programming code, as per Step 6 above.

KEYPAD CODES
KEYPAD CODE LIST TEMPLATE

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CLIENT NAME James

MEMORY LOCATION
000

KEYPAD CODE 1234

RELAY USED (CIRCLE)
1­2­3

CLIENT NAME James

MEMORY LOCATION
005

Mary

001

4321

1­2­3

Mary

006

1­2­3

1­2­3

1­2­3

1­2­3

1­2­3

1­2­3

1­2­3

1­2­3

1­2­3

1­2­3

1­2­3

1­2­3

1­2­3

1­2­3

USE THIS AS A TEMPLATE OF HOW TO KEEP TRACK OF ALL OF THE KEYPAD CODES SAVED WITHIN THE KEYPAD. FOLLOW THE FORMAT FROM THE EXAMPLES SET AND IF MORE TEMPLATES ARE REQUIRED THEY CAN BE FOUND ON OUR WEBSITE OR FOLLOW THE QR CODE PROVIDED.

PROX ID’s

PROX ID LIST TEMPLATE

PROX ID

RELAY USED (CIRCLE)

0001548796 1 ­ 2 ­ 3

0001589678 1 ­ 2 ­ 3

1 ­2 ­3

1 ­2 ­3

1 ­2 ­3

1 ­2 ­3

1 ­2 ­3

1 ­2 ­3

1 ­2 ­3

1 ­2 ­3

1 ­2 ­3

1 ­2 ­3

1 ­2 ­3

1 ­2 ­3

1 ­2 ­3

1 ­2 ­3

StylusCOM Audio – Hardwired System
* ALWAYS FULLY TEST THE UNIT ON SITE BEFORE INSTALLATION TO AVOID RESTOCKING FEES *
TROUBLESHOOTING
Q: I cannot hear the visitor at the gate/door. A: Check that the cable distance and type between the monitor and gate is within spec. A: Check that the gate/door station and monitor are powered separately for cable distances of more than 10 metres. A: Check that the gate/door station microphone sensitivity is at minimum, and the speaker in the gate/door station is turned below 1/3rd volume, and that the monitor speaker volume is at 1/3rd and try again. A: Check cable cores are not mixed up. A: Try trimming and re-stripping the cable ends in case of a break. Use a multi-meter on Bell mode to check for breaks. A: If using additional monitors, try it with only one monitor connected first. A: Test the gate/door station and the monitor on a test bench or workshop, or inside the house on a shorter cable run (note feedback may prevent sound in one or both direction unless devices are in separate rooms).
Q: I can only hear the visitor faintly, but if I increase the volume on the monitor, I can hear interference and noise. A: The cable type is not ideal, or too long. Try doubling up cores on the audio wires to see if that helps. If not, you may need to consider upgrading the cable.

STILL HAVING TROUBLE? Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on our website:
WWW.AESGLOBALUS.COM
INTERCOM MAINTENANCE
Bug ingress is a common issue in unit failures. Ensure that all components are sealed accordingly and check occasionally. (Do not open the panel in the rain / snow unless correctly equipped to keep the internals dry. Ensure the unit is securely closed after maintenance)
Ensure that the transmitter box (603/703) or antenna (705) do not get blocked by trees, shrubs or other obstacles overtime as this may disrupt the signal to the handsets.
If you have an AB, AS, ABK, ASK callpoint it will have silver edges which are marine grade stainless steel so in normal weather conditions should not rust however it can dull or dis-colour over time. This can be polished with a suitable stainless-steel cleaner and cloth.
ENVIRONMENTAL INFORMATION
The equipment that you bought has required the extraction and use of natural resources for its production. It may contain hazardous substances for the health and the environment. In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources, we encourage you to use the appropriate take-back systems. Those systems will reuse or recycle most of the materials of your end life equipment.
The crossed-bin symbol marked in your device invites you to use those systems.
If you need more information on the collection, reuse and recycling systems, please contact your local or regional waste administration. You can also contact AES Global Ltd for more information on the environmental performances of our products.

Q: Only one monitor is working. A: Check that the first connected monitor is setup as a MASTER monitor, and that subsequent monitors are configured as SLAVE devices in the onscreen menu.
Q: The keypad accepts a code, but does not open the gates / door. A: Check the relay is closing with a multi-meter on bell mode. If the relay changes state, then check wiring and ensure the keypad is connected to the gate system or lock as well as the communication part of the gate/door station (connect in parallel for gates or strike lock, series for magnetic door lock). If the relay does not change state when a code is entered, then the problem is most commonly cause by the keypad not getting enough current draw on the power cable being used. Check the power cable is within spec of this manual.
AES KEYPAD

This product is not a complete product until fully installed. It is therefore considered a component part of an overall system. The installer is responsible to check that the end installation complies with local regulatory requirements. This equipment forms part of a “fixed installation”.
Note: The manufacturer cannot legally offer technical support to non-qualified gate or door installers. End users should employ the services of a professional install company to commission or support this product!
STILL HAVING TROUBLE? Find all of our support options such as Web Chat, Full Manuals, Customer
Helpline and more on our website:

WWW.AESGLOBALUS.COM
+1 (321) 900 4599

References

Documents / Resouces

Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.


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