Security Camera Indoor Camera
User Guide
Welcome
Thank you for choosing Imou. We are devoted to providing you with easy smart home products. If you have problems using the product, please contact our service team before returning your product.
Our service mail:[email protected].
Detailed installation instructions & videos, and frequently asked questions can be found at: imoulife.com/support/help or scan this QR code to the help page.
http://www.imoulife.com/web/support/help
Package Content
Camera Introduction
Note: Press and hold the reset button for 10 s to reset the camera.
The description of the LED indicator is included in the following table.
| LED Status | Device Status |
| Off | •Power off/LED turned off •Rebooting after reset |
| Solid red Booting | • •Device malfunction |
| Flashing green | Ready to set up the camera |
| Solid green | Operating correctly |
| Flashing red | Failed to set up the camera |
| Flashing green and red alternately | Updating firmware |
Troubleshooting
| Problem | Solution |
| Cannot configure the camera | •Make sure that your smartphone and the camera are within range of your Wi-Fi router. •Make sure that the LED indicator on the camera is flashing green. |
| How to find the camera Wi-Fi password | It is the safety code on the device label. |
| No picture or device is offline | •Make sure that the LED indicator on the camera is flashing green. See the “LED Status” section for details if otherwise. •Make sure that the camera is properly connected to power using the included USB power adapter. •Reposition the camera, router, or both to improve signal strength. |
| The picture is not clear | •Check the camera lens for dirt, dust, and spider webs. Clean the lens with a soft, clean cloth. •Remove the vinyl cover on the camera lens. |
| No audio | •Make sure that the audio function on the camera is turned on. •Make sure that audio is turned up on the viewing device. |
| Human detection does not work | Make sure that you have enabled Human Detection in the Device Settings interface of you Life App. |
| Camera stuck downwards | Check the Privacy Mode setting on Imou Life App. |
| Fail to scan OR code | •Clean the camera lens of your smartphone. •Make sure that there is enough light on the OR code. •Do not hold the OR code too close to the camera. |
Imou | Enjoy Smart Life
