Sennheiser Tvce1 Tv Clear Earbuds Instructions (+ PDF)

TV Clear Earbuds
Models: TVCE1-EB TVCE1
Transmitter
Model: TV Connector

Contents hide

1 TVCE1 TV Clear Earbuds

2 Important safety instructions

3 Hazard warnings for TV Clear Earbuds

4 Product safety information for TV Clear Earbuds

5 Manufacturer declarations

6 Documents / Resources

7 Related Posts

TVCE1 TV Clear Earbuds

go are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are registered trademarks of Google Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Other companies and product names mentioned herein are trademarks of their respective owners.

Important safety instructions

Please read the following information before using your device.
General warnings for TV Clear Earbuds and transmitter „TV Connector“

These devices are not for children below 36 months. They contain small parts that can cause choking, if swallowed by children. Keep out of reach of children and mentally
challenged people or pets. If swallowed, consult a physician or hospital immediately.
Changes or modifications to any of the devices that were not explicitly approved by Sonova Communications AG are not permitted. Such changes may damage your ear
or the devices.
Only authorized personnel are allowed to disassemble the devices due to possible electrical hazards.
Do not use these devices in explosive areas (mines or industrial areas with danger of explosions, oxygen-rich environments, or areas where flammable anesthetics are
handled) or where electronic equipment is prohibited.
High-powered electronic equipment, larger electronic installations, and metallic structures may impair and significantly reduce the operating range.
Do not use excessive force when connecting the devices to the cables or when inserting the earbuds into the charging case.
The USB ports of the devices are to be used for the described purpose only.
These devices may generate magnetic fields. If any influence of the devices on the implantable device (e.g. pacemakers, defibrillators, etc.) is experienced, stop using the devices and contact your doctor and /or the manufacturer of the implantable device for advice.
X-ray radiation, CT or MRI scans may destroy or adversely affect the correct functioning of the device.
If these devices have been dropped or damaged, if they overheat, have a damaged cord or plug, or have been dropped into liquid, stop using the devices and contact an
authorized Sonova Communications AG service partner.
Protect the device’s connectors, plugs, and power supply from dirt and debris.
Protect the devices from excessive moisture (bathing or swimming areas) and heat sources (radiator). Protect the devices from excessive shock and vibration. Never
immerse them in water.
Clean the devices using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean them. Never use a microwave or other
heating devices to dry the devices.
Dispose of electrical components in accordance with your local regulations.

Hazard warnings for TV Clear Earbuds

External devices may only be connected if they have been tested in accordance with the relevant standards IEC 62368-1 or other applicable safety standards.
For charging, use only IEC 62368-1 certified equipment with an output rating of 5 VDC, min. 600 mA.
Do not cover the charging case while charging, e.g. with a cloth, etc.
Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result in improper operation. If such use is necessary, this equipment
and the other equipment should be observed to verify that they are operating normally.
Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the earbuds or charging case including cables specified by the manufacturer. Otherwise- se, degradation of the performance of this equipment could result.
The earbuds and charging case contain lithium-ion batteries that can be taken onto airplanes as carry-on luggage only.
The system operates between 2.4 GHz – 2.48 GHz frequency range. When flying please check if the flight operator requires devices to be off.
Use caution and follow applicable laws regarding mobile phone and headphone use if using the earbud for phone calls while driving. Some jurisdictions impose specific
limitations, such as single earbud configuration, on the use of such products while driving. Don’t use the earbuds for any other purpose while driving.
Focus on your safety and that of others if you use the earbuds while engaging in any activity requiring your attention, e.g., while riding a bicycle or walking in or near traffic,
a construction site or railroad, etc. Remove the earbuds or adjust your volume to ensure you can hear surrounding sounds, including alarms and warning signals.
The ambient awareness mode can reduce background noises. Please be aware that warning signals or noises coming from behind, e. g. cars, are partially or entirely
suppressed.
Do not use the earbuds at a high volume for any extended period. To avoid hearing damage, use your earbuds at a comfortable, moderate volume level.
Put on the earbuds at low volume then slowly adjust the volume control to a comfortable level.
The earbuds should not be used by clients with perforated eardrums, inflamed ear canals or otherwise exposed middle ear cavities. In the unlikely case that
any part of this product should remain in the ear canal, it is strongly recommended to see a medical specialist for safe removal.
Do not insert the earbuds too deep into your ears and never insert them without the ear adapters.
Always remove the earbuds slowly and carefully from your ears.
If the ear adapter – or parts of the ear adapter (dome, retention) – is broken or damaged it needs to be replaced.
If you feel pain in or behind your ear, if it is inflamed or if skin irritation and accelerated accumulations of earwax occur, please check with your hearing care professional or
physician.
Avoid strong physical impacts on the earbuds or the ear when wearing them. A strong physical impact on the earbuds or ear (e.g. during sports) may lead to perforation of the ear canal or eardrum.
The devices contain lithium-ion batteries with a Watt-hour rating <20 Wh which have been tested according to UN 38.3 of the “UN Manual of Tests and Criteria” and should be shipped in accordance with all the rules and regulations on the safe shipment of lithium-ion batteries.
The following is only applicable for persons with active implantable medical devices (i.e. pacemakers, defibrillators, etc.): Keep the earbuds and charging case at least 15 cm (6 inches) away from the active implant. If you experience any interference, switch off the earbuds and contact the manufacturer of the active implant. Please, note that interference can also be caused by power lines, electrostatic discharge, airport metal detectors, etc.
Only authorized personnel are allowed to disassemble the charging case due to possible electrical hazard.

Product safety information for TV Clear Earbuds

Never wash the microphone inputs. Doing so could cause it to lose its special acoustic features.
Special medical or dental examination including radiation described below may adversely affect the correct functioning of the devices. Remove and keep them outside the examination room/area before undergoing:
Medical or dental examination with X-ray (also CT scan).
Medical examinations with MRI/NMRI scans, generating magnetic fields.
Protect your earbuds and charging accessories from heat (never leave them near a window or in the car). Never use a microwave or other heating devices to dry your earbuds or charging accessories (due to the risk of fire or explosion).
Do not place the earbuds and charging case close to an induction cooking surface. Conductive structures inside the charging accessories could absorb inductive energy resulting in thermal destruction.
Ensure to use the earbuds and charging case within the operating temperature range: +5° to +40° Celsius (41° to 104° Fahrenheit).
Always make sure that the earbuds and charging case are dry and clean, especially before charging. Otherwise, the charging reliability cannot be guaranteed.
If you are not using the earbuds, store them in the charging case in a well-ventilated location. This allows moisture to evaporate and prevents a potential impact on performance.
Use of accessories and cables other than those specified or provided by the manufacturer of this device could result in increased electromagnetic emissions or decreased electromagnetic immunity of this device and result in improper operation.

Hazard warnings for Transmitter „TV Connector“

External devices may only be connected if they have been tested in accordance with corresponding safety standards. Only use accessories approved by Sonova Communi-
cations AG.
For safety reasons, only use chargers supplied by Sonova Communications AG or stabilized chargers with a rating of 5 VDC, min. 500 mA.
Protect your eyes of the optical light from the optical Toslink cable when plugged into a TV/device.

Notes on data collection and processing and on firmware updates

The earbuds locally store individual settings such as the volume, the sound profiles, and the Bluetooth addresses of paired devices to ensure proper operation.
When used with the “Sennheiser TV Clear” app the settings and usage data such as power-on cycles and operating times (e.g. music playback, used speech modes) are encrypted and transferred in an anonymous form to Sonova Communications AG or companies commissioned by Sonova Communications AG, where they are stored and processed. The data is processed to determine statistical characteristics regarding the provision, maintenance, and improvement of the earbuds and the app. At no time does the data processed permit direct association with any specific individual. If you do not want this data to be transferred and processed, revoke your consent to the use by adjusting your settings in the “Privacy” section of the App menu. Using the “Sennheiser TV Clear” app, you can update the firmware of the product for free via an Internet connection. If the device on which the app is installed is connected to the Internet, the following data is automatically transferred to and processed by Sonova Communications AG or companies commissioned by Sonova Communications AG in order to provide and transfer suitable firmware updates: hardware identifier, hardware revision number, firmware version of
the product, type of the operating system (Android, iOS), version of the operating system and version of the app. The data will only be used as specified and will not be stored permanently. If you do not want this data to be transferred and processed, do not connect to the Intern

Intended use/Liability
The intended use of the TV Clear Earbuds is to wirelessly connect to Bluetooth® enabled devices such as mobile and smartphones or tablets. You can stream the stereo audio signal to the earbuds and make hands-free phone calls.
To watch TV, the best results are achieved when using the low latency interface transmitter “TV Connector”.
The intended use of the transmitter “TV Connector” is to establish a wireless connection between the TV Clear Earbuds and a TV (or any other audio source). It sends audio signals within a 15-meter (50 ft) radius wirelessly to the TV Clear Earbuds.
General
Sonova Communications AG does not accept liability for damage arising from improper use or misuse of the product and its attachments/accessories. Sonova Communications AG is not liable for damages to USB devices that are not consistent with the USB specifications. Sonova Communications AG is not liable for damages resulting from the loss of connection due to flat or overaged rechargeable batteries or exceeding the Bluetooth/ 2.4 GHz transmission range. Before putting the products into operation, please observe the respective country-specific regulations.

Manufacturer declarations

Local warranty
Please ask the Sonova Communications AG partner, where you purchased your devices, about the terms of the local warranty.
International warranty
Sonova Communications AG offers a two-year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty is valid only if proof of purchase is shown.
The international warranty does not affect any legal rights that you might have under applicable national legislation governing the sale of consumer goods.
For AUSTRALIA and NEW ZEALAND ONLY
Sonova Hearing Australia Pty Ltd provides a warranty of 24 months on these products. For the current warranty conditions, visit the Sonova Consumer Hearing website:
www.sennheiser-hearing.com/warranty
Sonova Consumer Hearing goods come with guarantees that cannot be excluded under Australian and New Zealand Consumer law. You are entitled to a replacement or re- fund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure. This warranty is in addition to other rights or remedies under the law. Nothing in this warranty excludes, limits or modifies any remedy available to be consumer which is granted by law. To make a claim under this contract, raise a case via Sonova Consumer Hearing website: www.sennheiser-hearing.com/service-support
All expenses of claiming the warranty will be borne by the person making the claim. Sonova Consumer Hearing international warranty is provided by: Sonova Hearing Australia
Pty Ltd (ABN 82651492929) The Zenith, Level 14, Tower A, 821 Pacific Highway, Chatswood
New South Wales 2067, Australia.
EU Declaration of conformity

RoHS Directive (2011/65/EU)
Hereby Sonova Communications AG declares that this product TV Clear Earbuds (Models:
TVCE1-EB, TVCE1) and Transmitter (Model: TV Connector) is in compliance with the essential requirements of the Radio Equipment Directive 2014/53/EU. To obtain a copy of the declaration of conformity please visit www.sennheiser-hearing.com/download.

UK Declaration of conformity

RoHS Regulations (2012)
Radio Equipment Regulations (2017) Notes on disposal
(TV Clear Earbuds only) EU: Battery Directive
(2006/66/EC & 2013/56/EU)
EU: WEEE Directive (2012/19/EU)
(TV Clear Earbuds only) UK: Battery Regulations (2015)
UK: WEEE Regulations (2013)

The symbol of the crossed-out wheeled bin on the product, the battery/rechargeable battery (if applicable), and/or the packaging indicates that these products must not be disposed of with normal household waste, but must be disposed of separately at the end of their operational lifetime. For packaging disposal, observe the legal regulations on waste segregation applicable in your country. Improper disposal of packaging materials can harm your health and the environment.
The separate collection of waste electrical and electronic equipment, batteries/rechargeable batteries (if applicable), and packaging is used to promote reuse and recycling and to prevent negative effects on your health and the environment, e.g. caused by potentially hazardous substances contained in these products. Recycle electrical and electronic equipment and batteries/rechargeable batteries at the end of their operational lifetime in order to make contained recyclable materials usable and to avoid littering the environment. Further information on the recycling of these products can be obtained from your municipal administration, from the municipal collection points, or from your Sonova Communications AG partner. You can also return electrical or electronic equipment to distributors who have a take-back obligation. Herewith you make an important contribution to the protection of the environment and public health.