Commportal Assistant App User Guide

COMMPORTALASSISTANT APP
QUICK START GUIDE

Assistant App

1. Browse to: https://arvig.net/hostedpbx.
2. Click STANDARD USER LOGIN.
3. Enter in your 10-digit phone number and password provided to you by your Systems Administrator or an Arvig representative.
   
4. Click on Downloads.
   
5. Click on the Download link.
   
6. You will find the .exe file in the tool bar.
7. Click on the .exe link.
8. After the Welcome message appears, click on Next.
   
9. Click on Accept.
10. Click Next.
    
11. Choose the option that fits best, most often it will be Just Me.
12. Click Next.
    
13. Choose Complete.
14. Click Next.
    
15. Click Install.
    
16. Click Finish.
    
17. You will need to restart your computer 1 or 2 times, depending upon your PC’s operating system. Be sure to save your work and close all programs before restarting.
18. Click Yes if ready to restart.
    
19. If prompted, click Yes to allow the changes.
    
20. You will see changes made to the Task Bar.
    
21. If you have programs open, you may have to look behind other windows to see the below message.
    
22. Enter the information in the 3 fields.
23. Complete 10-digit phone number (no spaces).
24. Password provided, same format as above.
25. Enter the URL: https://voice1.arvig.net
26. Click Apply.
27.  Click OK.
28. Example:
    
29. This is where you may need to restart your computer a second time to see the dialer app on the Task Bar.
    
    You are now set up to use the CommPortal App.

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