INNOCN 34C1Q 34 Inch WQHD 3440x1440p Ultrawide Computer Art Monitor
Precautions
Before using this product, please read this User Manual carefully and keep it well
- Keep the monitor away from water sources or damp places, such as bathrooms, kitchens, basements and swimming pools.
- Make sure the monitor is placed on a flat surface. If the monitor falls down, it may cause human injury or device damage.
- Store and use the monitor in a cool, dry and well-ventilated place, and keep it away from emission and heat sources.
- Do not cover or block the vent hole in the rear casing, and do not use the product on a bed, sofa, blanket or similar objects.
- The range of the supply voltage of the monitor is printed on the label on the rear casing. If it is impossible to determine the supply voltage, please consult the distributor or local power company.
- If the monitor will not be used for a long period, please cut off the power supply to avoid electric shock in rainy days and damage due to abnormal supply voltage.
- Please use a reliable grounded socket, Do not overload the socket, or it may cause fire or electric shock.
- Do not put foreign matters into the monitor, or it may cause short circuits resulting fire or electric shock.
- Do not disassemble or repair this product by self to avoid electric shock. If faults occur, please contact the after-sales service directly.
- Do not pull or twist the power cable forcedly.
- There is a polarizer layer (not a protective film) on the surface of the screen. Do not peel it off, or the product may be damaged and the warranty will be invalid.
Package Content
Packing list
- Please check that the package of the monitor contains all parts. If any part is lost, please contact the distributor.
- The color and shape of parts may vary with models. Figures in this User Manual are for reference only.
- Cables supplied may vary with purchased products. Figures in this User Manual are for reference only.
Installation
Installation of base
- Open the carton package, take out the upper and lower foam covers and put them flat on the table top.
- Take off the top cover of Polylong, take out the body bag and put the body back into the original bottom cover of Baolong.
- Take out the bracket and base, and tighten the manual screws on the base after assembly.
- Insert the hook at the front end of the shaft of the lifting bracket into the bayonet of the rear shell obliquely, and gently press the tail end perpendicular to the surface of the rear shell, so that the lock of the lifting bracket can be buckled on the quick release button of the rear shell, and the quick release button has a return. The snap action indicates that the tail end has also been snapped into place.
- Simply hold the stand with hand to stand the monitor upright.
Note:
During standing of the monitor, do not take out the monitor from foams, and do not pinch the liquid crystal screen with hand to avoid damage to the screen.
Adjustment of monitor
Instructions for use
Cable connection
- The bottom interface configuration at the back of the monitor varies with products.
- Note: If the power cable or signal cable is damaged, you must replace it with special soft cables or special components purchased from the manufacturer or maintenance department.
AUDIO OUT
Connect audio outputting devices such as earphones to the AUDIO OUT port.
USB A interface
The USB A interface is used for transferring data and connecting various application devices such as mouses/keyboards/U disks.
USB B interface
A USB B to USB A cable can be used to transfer data and connect various hosts such as desktop computer/notebooks.
Type-C interface
A Type-C line can be used to connect to data ports of machines and external terminals.
AC IN interface
Please connect the power cable plug to the corresponding port of the monitor, and connect the other end to a properly grounded power outlet.
| Button | Function |
| 1 | Menu button: Press to enter sub-menus/ quickly enter the main menu |
| 2 | Up button: Press to move down in the menu/quickly adjust the brightness |
| 3 | Down button: Press to move up in the menu/quickly adjust the volume |
| 4 | Exit/hot key: Press to return to the previous menu/quickly switch input signals of the port |
| 5 | Power button: Press to turn on/off the monitor |
Explanation of indicator light
Indicator light: Steady blue light indicates the power is on and the monitor runs normally. red light indicates no video signal detected or low voltage. Please make sure that your computer is turned on and all video cables are fully plugged in and/or connected.
When booting for the first time, you need to set the default language of the monitor menu. Press buttons (
) to select the language to be set, and press the OK button(
) to confirm.
- The color and shape of the OSD menu of the actual computer may be slightly different from those shown in the figure.
- Specifications of the OSD menu may change with improvements of functions without prior notice.
The screen display (OSD) menu can be used to adjust the settings of the monitor and is shown on the screen after the monitor is powered on and the button is pressed.
- Press one of the buttons (
) to activate the browser screen.
1 Enter the main menu 2 Adjust the brightness 3 Adjust the volume 4 Switch port input signal 5 Power ON/OFF - Press to enter the OSD screen.
- Press or scroll through the functions.
- Select the desired function, and press
enter the sub-menu. - Press or scroll through the sub-menus, and press the key to select and confirm the desired function.
- Press or select one option, and press to confirm settings and exit from the current menu.
- Select the desired function, and press
- Press
to exit from the menu screen
) to activate the browser screen.
enter the sub-menu.
to exit from the menu screenFunctions of the monitor vary with models, and the functions in this manual are for reference only
|
Professional | Standard Mode | N/A |
| sRGB Mode | N/A | |
| Adobe Mode | N/A | |
| Uniformity Mode | N/A | |
| Gamma | 1.6/1.8/2.0/2.2/2.4/2.6/2.8/S.curve | |
| C.T settings | Natural/Design/Warm/Cool/User C.T1/User C.T2/User C.T3 | |
| Sharpness | 0-5 | |
| Shadow Balance | 0-100 | |
| Low blue light | 0-100 | |
| Hue | R/G/B/C/M/Y | |
| Saturation | R/G/B/C/M/Y | |
| Dynamic Brightness | Off/Standard/Expert/Elaboration |
The functions of the monitor vary with models, and the functions in this manual are for reference only
|
Picture Sttings | Brightness | 0-100 |
| Contrast | 0-100 | |
| DCR | Off/On | |
| Contextual model | Off/Movie mode/Reading mode/Night mode/Care eyes mode | |
| HDR | Off/HDR Standard/HDR Movie/HDR Design | |
| Aspect ratio | Wide Screen/4:3/1:1/Auto | |
|
Game Settings | RTS/RPG Mode | Off/On |
| FPS Arena Mode | Off/On | |
| MOBA Arena Mode | Off/On | |
| Adaptive-Sync | Off/On | |
| Response Time | Off/Normal/Fast/Ultrafast | |
| Refresh Rate | Off/On/Position | |
| Game Crosshair | Off/Crosshair 1/Crosshair 2/Crosshair3/Crosshair 4/Crosshair 5/Crosshair6 | |
|
PIP/PBP | PIP/PBP Mode | Off/PIP Mode/PBP 2win 1:1/PBP( Phone1)/PBP( Phone2) |
| Sub-Singal Source | DP/HDMI1/HDMI2/Type-C | |
| Audio source | Auto/DP/HDMI1/HDMI2/Type-C | |
| PIP Position | Top Right/Top Left/Bottom Right/Bottom Left | |
| PIP Size | Small/Medium/Large | |
| Window Swap | ||
|
OSD Settings | Language | English/简体中文/한국어/ /Portugues do Brasilazil/ Deutsch/Nederland/ Suomi/ Français/Ελληνικά/Indonesia/Italiano/日本語/Malaysia/Polskie/Português/Pусский/ Español/ไทย/Українська/Tiếng Việt/繁體中文/Türkçe |
| OSD Time Out | 5-100 | |
| OSD H-Position | 0-100 | |
| OSD V-Position | 0-100 | |
| OSD transparency | 0-5 | |
| Hotkey1 Setting | Brightness/Contrast/Volume/Mute/Shadow Balance/Game Crosshair/Refresh Rate/Contextual model/ PIP/PBP Mode/Input Signal/Dynamic Brightness/HDR/USB Switch | |
| Hotkey2 Setting | ||
| Hotkey3 Setting | ||
|
Other Settings | Input Sinal | Auto/DP/HDMI1/HDMI2/Type-C |
| Volume | 0-100 | |
| Mute | Off/On | |
| Auto Power | Off/On | |
| Eyeshield Remind | Off/On | |
| USB Switch | Type-B/Type-C | |
| USB POWER(SLEEP) | Off/On | |
| USB Upgrade | No/Yes | |
| Reset | No/Yes | |
| Information | Input Source: HDMI2/ Resolution: 3440×1440@60Hz/Mode: Standard Mode/ HDR Ver: SDR/ SN:0000000000000 |
HIGH-DEFINITION MULTIMEDIA INTERFACE
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference,
- This device must accept any interference received, including interference that may cause undesired operation.
CAN ICES-3 (B)/NMB-3(B)
Specification
| Product Name | LCD Monitor | ||
| Product model | 34C1Q | ||
| Screen Size | 34inch(86cm) | ||
| Aspect Ratio | 21:9 | ||
| Viewing Angle | 178°(H) / 178°(V) | ||
| Pixel pitch | 0.2325 (H) × 0.2325 (V)mm | ||
| Contrast ratio | 1000:1(TYP) | ||
| Color | 16.7M | ||
| Resolution | 3440×1440 | ||
| Refresh Rate | 75Hz | ||
| Power Input | 100-240V~ 50/60Hz, 2.0A The standard voltage and power supply may vary with countries, please refer to the label at the back of the product. | ||
| Product Dimentions | Without base | 817×362.7×59.8 mm approx. 7.3 kg | |
| With base | 817×560×218.8 mm approx. 10.3 kg | ||
| Tilting angle | Forward tilting5°±2°/Backward tilting15°±2° | ||
| Height range | 120±5mm | ||
| Rotation angle | -30°/+30° | ||
| Environmental conditions | Action | Temperature: 0°C~ 50°C（32°F ~ 122°F） Humidity: 10%~90% RH (non-condensing) | |
| Storage | Temperature: -4°~ 40°（24.8°F ~ 104°F） Humidity: 10%~90% RH (non-condensing) | ||
German Rhine TÜV Low Blue Light Certification
Blue light may cause eye fatigue and discomfort. Joint Innovation now offers a screen that passes the German Rhine TUV Low Blue Light certification to ensure the comfort and health of users’ eyes. Please follow the instructions below to operate the screen to reduce symptoms caused by prolonged exposure to blue light on the screen.
- Place the screen 20-28 inches (50-70 cm) away from the eyes, with the center of the screen slightly below the line of sight.
- When you need to use the screen for a long time, blinking consciously from time to time will help reduce eye fatigue.
- Take a 20-minute break every 2 hours.
- Take your eyes away from the screen when you rest and stare at distant objects for at least 20 seconds.
- Stretch moderately during rest to relieve physical fatigue or pain.
- Turning on Low Blue Light after the factory setting is in line with TUV Rheinland’s low blue light certification.
Common Troubleshooting
The following table contains general information about common monitor problems you might encounter and the possible solutions.
Common Symptoms/Possible Solutions
No display after turning the monitor ON (the screen is black but the power supply lights are ON)
- Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
- Make sure if the operating system had entered hibernation, sleep or power-save mode. Press any key (Enter key / Power key) or move the mouse to wake it up.
- Check for bent or broken pins in the video cable connector.
- Ensure that the correct input source is selected in the Input Source menu.
- Replace another identical signal cable (HDMI / DisplayPort) to take a cross-test.
No display after turning monitor ON (not boot, black screen & no power lights)
- Verify that the power outlet is functioning properly using any other electrical equipment.
- Make sure the power button on the front panel is normal for boot and pressed fully.
- Check for bent or broken pins in the video cable connector.
Poor Focus. The picture is fuzzy, blurry, or ghosting
- Eliminate video extension cables.
- Reset the monitor to factory settings.
- Change the video resolution to the correct resolution and aspect ratio.
- If the words are still blurry, please try enabling or disabling the CLEAR TYPE function from windows
Missing Pixels. The LCD screen has spots
- Cycle power On-Off.
- Pixel that is permanently Off is a natural defect that can occur in LCD technology.
- For more information on Dell Monitor Quality and Pixel Policy, see INNOCN Support site at: http://www.innocn.com.
Safety-Related Issues (Visible signs of smoke or sparks)
- Do not perform any troubleshooting steps.
- Contact INNOCN immediately.
Image is centered on the screen, but does not fill the entire viewing area
- Check the Aspect Ratio setting in the Display menu OSD.
- Check the resolution setting on your PC
- Reset the monitor to factory settings.
The screen appears yellow
- Make sure the device was not set to “Care Eyes mode”
- Check here: OSD→Picture Setting→Contextual mode→Care Eyes mode
Control panel keys do not work
- Press only one key at a time.
- Restart the computer
- Make sure to have a valid video signal going through the monitor before you can turn on the OSD
I cannot adjust the brightness/ contrast ratio through OSD
- Make sure the “contextual mode” is OFF before setting the brightness and contrast ratio.
- Check here: OSD→Picture Setting→Contextual mode→off
I cannot get a higher refresh rate on my monitor
- Make sure your video card supports that feature.
- Also, make sure you are using DisplayPort to connect from your computer to your monitor.
After plugging in USB Type-C from the computer to the monitor, there is no video
- Not every computer/phone‘s USB Type-C port will support video-out signals. Please check your cable and your computer/phone to make sure those will support a video signal.our monitor.
USB interface is not working
- Check to see if you plugged a USB-B uplink cable(included in the package) from your computer to the monitor’s USB-B port. Without an uplink cable to the computer, the USB ports on the back of the monitor will not work.
- Check that your monitor is turned On.
- Reconnect the uplink cable to your computer.
- Reconnect the USB peripherals(downstream connector).
- Switch Off and then turn On the monitor again.
- Reboot the computer.
- Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system.
Warranty Information
- What is covered in your warranty?
Item Warranty term Monitor 1 Years - Contact us
Service Email [email protected] Service Website http://www.innocn.com - This Warranty is not applicable:
- The product is not purchased from an Authorized Innocn dealer.
- The product is not used according to instructions given in the instruction manual.
- Defects caused by improper use as determined by company personnel.
- Modification or alteration of any nature is made in the electrical circuitry / or physical construction of the set.
- Installation/repair work is carried out by persons/agencies other than those authorized by the company.
- The original serial number is removed, obliterated, or altered from the machine or cabinet.
- Accidents, Acts of God, lightning, water, fire, public disturbances, improper ventilation, voltage fluctuations, or any cause beyond the control of Innocn.
Contact us
Thank you for choosing Innocn®!
We hope the Innocn® product you purchased will serve you well. To ensure the safety and trouble-free operation of your device, please read the user guide carefully and keep it for future needs.
Please email us for customer service & technical support at [email protected].
We recommend you go online to our homepage for the most up-to-date guidance for your product. registering Innocn membership; referring to warranty information.
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