BP-A350 Lightweight Ebike Drive
Product Information
Product Manual BP-A350 (with DP-A250 Controller)
Introduction
This manual is intended primarily for the trained technician to
install, disassemble, or maintain the Hyena e-bike system only.
Please read all the safety warnings and instructions carefully.
Failure to follow the warnings and instructions may result in death
or severe injuries. Save this manual for future reference.
Product Features
The Hyena BP-A350 in-tube battery provides efficient energy to
e-bikes. It features long life, intelligent BMS, and excellent
energy density. In addition, the bottom-slide-in design can keep
your bike frame design in good torsional rigidity and
waterproof.
Parts Description
| Item | Description |
|---|---|
| A | Battery holder |
| B | Dustproof cover |
| C | Battery fixation screw |
| D | Charge socket and keyhole |
| E | Controller DP-A250 |
| F | Controller fixation cover & screws |
| G | HMI connector |
| H | Sensor connector |
| I | Motor connector |
| J | Battery capacity indicator |
Product Dimension

Battery Pin Definition
| Pin Name | Direction | Description |
|---|---|---|
| 1 | Output | Ground |
| 2 | Input | Bike Present |
| 3 | Input | Wakeup |
| 4 | Bidirectional | CANL (CAN Low) |
| 5 | Bidirectional | CANH (CAN High) |
| 6 | Output | Power (36V) |
Controller Pin Definition
| Pin Name | Direction | Description |
|---|---|---|
| 1 | Input | Power (36V) |
| 2 | Bidirectional | CANH (CAN High) |
| 3 | Bidirectional | CANL (CAN Low) |
| 4 | Bidirectional | Wakeup |
| 5 | Output | Bike Present |
| 6 | Input | Ground |
HMI Pin Definition
| Pin Name | Direction | Description |
|---|---|---|
| 1 | Input | DRV_PWR (HMI: Active low, used to wake up from sleep mode) |
| 2 | Input | Brake (DEN: Active low, used to wake up from sleep mode) |
| 3 | Output | Front Light |
| 4 | Input | GND (6.8V headlight ground) |
| 5 | Bidirectional | CANL (CAN Low) |
| 6 | Output | VCC+ (12V HMI/Display ground) |
| 7 | Bidirectional | CANH (CAN High) |
| 8 | Output | Front Light+ |
| 9 | Input | Throttle signal |
Motor Pin Definition
| Pin Name | Direction | Description |
|---|---|---|
| 1 | Output | Phase W |
| 2 | Input | Speed signal, TTL input |
| 3 | Output | Phase U |
| 4 | Output | +5V (5V power of hall sensor) |
| 5 | Output | GND (5V ground of hall sensor) |
| 6 | Input | Hall signal of phase W |
| 7 | Output | Phase V |
| 8 | Input | Hall signal of phase U |
| 9 | Input | Hall signal of phase V |
Sensor Pin Definition
| Pin Name | Direction | Description |
|---|---|---|
| 1 | Input | Torque signal. Analog signal. |
| 2 | Output | GND (5V sensor ground) |
| 3 | Output | V+ (5V sensor power) |
| 4 | Input | Cadence signal |
| 5 | N/A | Null |
| 6 | N/A | Null |
Product Manual BP-A350
(with DP-A250 Controller)
Original Instruction
Version 230524 Copyright © 2023HYENA INC. All Right Reserved.
Table of Contents
Introduction Product Features
Product Description ………………………………………………………………………. 1 Parts Description ………………………………………………………………………….. 1 Product Dimension ……………………………………………………………………….. 2 Battery Pin Definition ……………………………………………………………………..3 Controller Pin Definition ………………………………………………………………….4 Technical Data BP-A350 Battery …………………………………………………………………………… 6 DP-A250 Controller………………………………………………………………………..7 Mounting Tool List ……………………………………………………………………………………….9 Accessory List……………………………………………………………………………….9 Mounting Instructions……………………………………………………………………..9 Operation Operation Instructions………………………………………………………………….. 11 Charging Instructions …………………………………………………………………… 12 Safety Instructions Important Notice …………………………………………………………………………. 13 Grounding Instructions………………………………………………………………….13 Moving and Storage Instructions …………………………………………………… 13 Maintenance ………………………………………………………………………………. 13 Product Warning Label ………………………………………………………………… 14 Disposal …………………………………………………………………………………….. 14
Introduction
This manual is intended primarily for the trained technician to install, disassemble, or maintain the Hyena e-bike system only. Please read all the safety warnings and instructions carefully. Failure to follow the warnings and instructions may result in death or severe injuries. Save this manual for future reference.
Product Features
Product Description
The Hyena BP-A350 in-tube battery provides efficient energy to e-bikes. It features long life, intelligent BMS, and excellent energy density. In addition, the bottom-slide-in design can keep your bike frame design in good torsional rigidity and waterproof.
Parts Description
F G
H
C B A
Item A B C D E
Description Battery holder Dustproof cover Battery fixation screw Charge socket and keyhole Controller DP-A250
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E
D J
Item Description F Controller fixation cover & screws G HMI connector H Sensor connector I Motor connector J Battery capacity indicator
1
Battery capacity indicator: 0-100%
Product Dimension
Battery Pack
Controller (DP-A250)
unit: mm
A. HMI Connector OD: Ø 5 mm Outer Diameter: Ø 10.5 mm Length: 200±10mm
B. Sensor Connector OD: Ø 4 mm Outer Diameter: Ø 9.5 mm Length: 750±10mm
C. Motor Connector OD: Ø 6.3 mm Outer Diameter: Ø 14 mm Length: 1050±10mm
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Battery Pin Definition
1 2 3
Discharge (6 pins female, connect to controller)
4 5
6
Pin Name 1 Ground 2 Bike Present 3 Wakeup 4 CANL 5 CANH 6 Power
Direction Output Input Input Bidirectional Bidirectional Output
Description Ground output Active low, power appears only when low is detected. Active low, used to wakeup battery from sleep mode. CAN Low CAN High 36V power output
Charge (4 pins female, connect to battery charger)
1
3
2
4
Remark
Pin Name 1 CHG+ 2 CHG3 NTC 4 Null
Direction Input Input Output N/A
Description Power Ground Thermistor Empty
Remark
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Controller Pin Definition
Battery (6 pins male, connect to battery)
1
4
2
5
3
Pin Name 1 Power 2 CANH 3 CANL 4 Wakeup 5 Bike Present 6 Ground
Direction Input Bidirectional Bidirectional Bidirectional Output Input
1 2 3 4
6
Description 36V power output CAN High CAN Low Active low, used to wakeup battery from sleep mode. Active low, power appears only when low is detected. Ground output
HMI
5
6 9
7
8
Pin Name 1 DRV_PWR
2 Brake 3 Front Light4 GND 5 CANL 6 VCC+ 7 CANH 8 Front Light+ 9 Throttle
Direction Input
Input Output Input Bidirectional Output Bidirectional Output Input
Description HMI: Active low, used to wake up from sleep mode DEN: Active low, used to wake up from sleep mode Brake signal, active low. 6.8V headlight ground 12V HMI/Display ground CAN Low 12V HMI/Display power CAN High 6.8V headlight power, also supply power to horn. Throttle signal
Remark Remark
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Motor
1
5
2
6
3
7
8 4
9
Pin Name 1 W 2 Speed 3 U 4 +5V 5 GND 6 Hall W 7 V 8 Hall U 9 Hall V
Direction Output Input Output Output Output Input Output Input Input
Description Phase W Speed signal, TTL input Phase U 5V power of hall sensor 5V ground of hall sensor Hall signal of phase W Phase V Hall signal of phase U Hall signal of phase V
Sensor
4 1
5 2
3
6
Pin Name 1 Torque 2 GND 3 V+ 4 Cadence Cnk1 5 Null 6 Null
Direction Input Output Output Input N/A N/A
Description Torque signal. Analog signal. 5V sensor ground 5V sensor power Cadence signal Empty Empty
Remark Remark
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Technical Data
Function
Rated voltage Rated capacity Energy content Cut off voltage Charging mode Charge full voltage Charge current Max discharge current Weight Waterproof level
Characteristic
Protocol Cell type Serial-parallel Operating temperature
Storage temperature
Charging temperature
Mounting Parameter
Mounting position Dimension
Certification
EN 15194:2017 (Annex C) CE UN 38.3
BP-A350 Battery
36V 10Ah 360Wh < 28.0V±1V CC-CV (constant current – constant voltage) 42V±0.2V 2A±0.2A 15A 2.6kg IPX5
Support 2A Hyena charger
CAN2.0B
21700
10S2P
-20 to +55 (-4 to 131) 80%RH -20 to +55 (-4 to 131) 80%RH (<1 month) -20 to +45 (-4 to 113) 80%RH (<3 month) -20 to +20 (-4 to 68) 80%RH (<12 month) 0 to +45 (32 to 113) 80%RH
1.5C discharge
Percentage of recoverable capacity = 80%
In frame tube L490, W90.3, H63 mm
Yes Yes Yes
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Characteristic
Rated power Rated voltage Operating voltage Maximum current
Quiescent current
Operating temperature Storage temperature Hi-Pot
Certification
EN 15194:2017 CE RoHS 2.0
Protection
Short circuit protection Hall defect protection Over temperature protection
Lock rotor protection (Pedal)
Lock rotor protection (Motion) Communication loss protection Under voltage protection Over voltage protection
DP-A250 Controller
250W 36V 28 to 42Vdc 15A 3min
< 1.2mA
-10 to +60 80%RH -20 to +70 80%RH (<1 month) No permanent damage under 500V 60 seconds
Corresponding battery output at most 15A.
Measure condition a. System off b. Battery, HMI, Display, Controller, Motor,
and Sensor are connected well. c. Remove all smart parts.
Yes Yes Yes
Each pin connecting to ground pin introduces no permanent damage.
No hall change when motor spins. Temperature > 100 for 1.99 seconds continuously Current > 0.85*Current Limit A and motor speed < 25 km/hr for 2.9 seconds (not continuously) Current > 8 A and motor speed < 30 km/hr for 2.9 seconds (not continuously)
No HMI communication for 2 seconds
Controller stops assist when voltage < 28.0V for 10 seconds Controller stops assist when voltage > 45.0V for 10 seconds
Recovery temperature is set below 65.
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Software Standard Function
Motor control Motor phase Battery protocol Parameter table Error code table Walk assistance Support level
Current limit
Speed limit Auto sleep
Assist priority
Low battery capacity Throttle
Sinusoidal Motor Control
120
Hyena proprietary protocol
Parameter 2.0
Hyena proprietary error code table
Up to 3 km/hr
Standard 3 modes, Maximum 4 modes
Level 1: 08±1 A Level 2: 10±1 A Level 3: 12±1 A Level 4: 14±1 A OFF: N/A
25 km/hr
Automatically sleep when system does not use for 6 minutes When pedal assist and walk assist occur simultaneously, output assist is according to pedal input.
RSOC < 4% for 5 seconds
With Hyena HMI only
Throttle
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Mounting
Tool List
Hexagon key
M5
Hexagon key
M6
Controller fixation cover Battery fixation screw (or coin)
Accessory List
Hex screw Controller fixation cover Lock key
M5*P0.8*L12mm
2 pcs (for Controller fixation cover) 1 pc 2 pcs
Mounting Instructions · Use the proper bicycle tools during the installation or removal process. · Carefully install this product is necessary, do not strike it with any tool such as a hammer or wrenches. · CAUTION! Please strictly follow these steps for assembly; otherwise, an incorrect assembly may cause permanent
damage.
DP-A250 Battery Controller Installation
Motor & Sensor HMI
STEP 1
Insert the controller through the frame tube.
STEP 2
Pull out the connecting cables as the direction.
STEP 3
Install the controller cover and fasten the screws.
STEP 4
Completed.
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STEP 1
Battery Installation
STEP 2
Remove the screw with the hexagon key or coin.
STEP 3
Slide in the battery through the frame tube.
STEP 4
Replace and fasten the screw.
STEP 1
Completed.
Remove the Battery
STEP 3
Remove the screw with the hexagon key or coin.
STEP 2
Slide out the battery through the frame tube.
Turn the key.
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Operation
Operation Instructions WARNING! Only charge the battery by following all safety descriptions. Also, please read and follow the instructions for using the battery charger.
CAUTION! The battery packs are partially charged and set to sleep mode before they are shipped; to wake up the battery and ensure it has full and sufficient power, please charge your battery pack before using it for the first time.
· All Hyena chargers only use genuine Hyena batteries and battery packs, or battery packs approved for use with your e-bike by the manufacturer, and purchase only from reliable sources.
· Use of uncertified battery packs may result in death or severe injuries.
· Charging is restricted to certified Hyena lithium battery packs. The battery pack voltage must comply with the charger output voltage; otherwise, it might result in risks of explosions or fires.
CAUTION! Charge the battery indoors to avoid exposure to rain or wind. Do NOT use outdoors or in environments with high humidity.
WARNING! Be sure to hold the power plug steady instead of having the cord when connecting or disconnecting from the electrical outlet. Failure to do so may cause a fire or electric shock.
· If the following symptoms are observed, stop using the device and contact the place of purchase. A fire or electric shock may be caused: – If heat or acrid-smelling smoke is coming out from the power plug. – There may be a bad connection inside the power plug.
· Do NOT place the battery charger on the floor or in other dusty places when using it.
· Place the battery charger on a stable surface, such as a table, when using it.
· Do NOT place any objects on the battery charger or cable. Please do NOT place a cover on it either.
· Do NOT apply excessive tension to the cables and charging plugs.
· Do NOT touch the metallic parts of the device or the power plug on the AC adapter or other parts when the charger is wet. Electric shocks may occur.
· Use only a 100-240 V AC electrical outlet, do NOT overload the electrical outlet with appliances beyond its rated capacity.
· If the electrical outlet is overloaded by connecting too many appliances using adapters, overheating may result in a fire.
· Do NOT damage the power cord or power plug. (Do NOT damage, process, forcibly bend, twist, or pull them, bring
them near hot objects, place heavy objects on them, or bundle them tightly together.) If they are used while damaged, fire, electric shocks, or short circuits may occur. · Do NOT use the battery charger with commerciallyavailable electrical transformers designed for overseas use (travel converters). They may damage the battery charger. · When charging the battery, do NOT move the bicycle. The battery charger’s power plug may come loose and not be fully inserted into the electrical outlet, resulting in a fire risk. · When charging the battery, avoid tripling over the charger cord. This may lead to injury or cause the bicycle to fall over, damaging the components.
CAUTION! According to ECP, when the battery is in overcharged/over-discharged conditions, the battery will automatically disconnect the circuit for safety protection.
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Charging Instructions · Check your battery pack before using it for the first time.
First, you must turn on the battery pack; if the charging LED does not light up, it means that this battery pack might be damaged. · Make sure to charge the battery pack fully before using it for the first time. · Do NOT place any items 50cm (19.69 inches) around the battery when charging. Also, ensure the battery and the charger are on a fireproof surface. · Do NOT leave batteries in the charger for more than 24 hours. Contact your local bicycle dealer for assistance if the charging cannot complete in 24 hours. · The battery pack can be charged under any power mode; interrupting the charging process will not damage the battery pack.
CAUTION! The battery packs are partially charged before they are shipped; to ensure that the battery has full and sufficient power, please charge your battery pack fully before using it for the first time.
CAUTION! For battery health and safety reasons, the ebike battery will automatically turn into sleep mode if its charge is below 70% and it has not been used for over 72 hours. Please charge the battery again to wake it up the battery.
Charging · Plug the charger’s plug into an outlet (100-240V), using
the appropriate plug for the country’s standards. · Uncover the charging socket on the battery, then connect
the charging plug to the charging socket on the battery.
CAUTION! When possible, you should charge the battery in an area with a smoke detector or ensure someone is taking care of the battery during the charging process.
CAUTION! Do NOT place the battery charger at locations that are easily accessible to children.
Charge the Battery Pack Before and After Storage · When you do not use the battery pack of the e-bike for
extended periods, charging the battery to 30-60% will be the optimum storage condition. · Confirm the charge status again after six months; if the remaining power of the battery pack is less than 30%, charge it again to between 30-60%.
CAUTION! If the battery is stored under the condition of lacking power, the battery pack may be damaged, and the power storage capacity of the battery pack itself will also be affected significantly.
· When charging is complete, disconnect the charging plug from the battery socket.
· Unplug the charger from the wall socket. · Make sure to close the charging port cap after charging.
If foreign matter, such as dirt or dust, adheres to the charging port, there is a risk that the charging plug will not fit into the charging port. · If the battery has become empty, charge it as soon as possible. If the battery is left uncharged, it may cause the battery to deteriorate and become unusable.
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Safety Instructions
Instructions Pertaining To A Risk Of Fire,
Electric Shock, Or Injury To Persons
WARNING! When using the BP-A350 e-bike battery, basic precautions should always be followed, including the following: · Read all the instructions before using the product. · To reduce the risk of injury, close supervision is necessary
when the product is used near children. · Do NOT put fingers or hands into the product. · Do NOT use this product if the flexible power cord or
output cable is frayed, has broken insulation, or any other signs of damage. · All the component leads shall use original Hyena components. · This product is not intended to be used at ambient temperatures less than 0°C (32°F) or above ambient temperatures of 60°C (140°F). · Do NOT immerse the product or any e-system component in water. The penetration of water into the charger could cause an electric shock. · Do NOT place the product or any e-system component near fire or heat. · Always turn off the e-bike system and remove the battery before installing, disassembling, or modifying any components on the e-bike.
Important Notice · This product manual is intended primarily for the trained
technician to install, disassemble or maintain the e-bike. · Users not professionally trained for bicycle assembly
should not attempt to install, disassemble or modify the components themselves. · All Hyena e-system manuals and technical documents are accessible online at “www.hyena-ebike.com”. · The term “battery” is used in these instructions to mean all original Hyena e-bike batteries. · Read and observe the safety warnings and directions contained in all the Hyena e-bike system operating instructions and in the operating instructions of your ebike.
Grounding Instructions · The whole charging behavior must be kept grounded. If it
should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product has a cord with an equipment-grounding conductor and a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING! Improper connection of the equipment grounding conductor is able to result in a risk of electric shock. Check with a qualified electrician if you are in doubt as to whether the product is properly grounded.
· Do NOT modify the plug provided with the product – if it does not fit the outlet, have a proper outlet installed by a qualified electrician.
Moving and Storage Instructions · When possible, keep the product and all e-system
components in their original package and keep tools or other metal objects away from them while storage and moving. · If you did not keep the original packaging, they can be packed in solid cartons with proper packing materials such as bubble wrap or soft cloth, and label the cartons Fragile. · Do NOT bundle the charger cables. · Do NOT hold the battery charger by the cables when carrying it. · To prevent the cable from being damaged, avoid wrapping it around the main body during storage. · Do NOT store the product at ambient temperatures less than -20°C (-4°F) or above ambient temperatures of 50°C (122°F). · Cover the product to prevent sunlight damage if you keep it stored at any place for more than a week. · Store the product on a fireproof surface without contact with water, heat, or sand. · Do NOT place any heavy item on the product or any e-bike system component. · Do NOT place the product or any e-system component in the car trunk for more than one day. · Do NOT load or move the product in the rain whenever possible, and make sure it has no moisture or mildew before loading it. · Do NOT drop the product from over 30cm (11.81 inches). · Periodically check the battery charger and adapter, particularly the cord, plug, and case, for any damage. If the battery charger or adapter is broken, do NOT use it until it has been repaired by the place of purchase or a distributor.
Maintenance · When performing cleaning, disconnect the power plug
from the electrical outlet and the charging plug from the battery. If this is not observed, an electric shock may occur. · Do NOT clean the product or any e-system component with any detergent or organic solvent. Only clean the product with a water-dampened soft cloth. · Do NOT clean the product or any e-system component with pressured water.
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Product Warning Label · On the product warning label at the bottom of the battery,
you can find simple descriptions of safety warnings in different languages; the content will include the following items: · Please read the user manual before use. · Store the battery in a cool, dry, and safe place with good air circulation. · Keep the battery out of reach of children. · Keep the battery away from any metal objects and avoid any mechanical impacts on the battery. · Charge the battery with a certified authentic charger. · Contact certified dealers in case of any malfunction of the battery. · Do not open the battery by yourself or by the non-certified dealer. · The battery must be recharged at least every three months to ensure the best performance and longest lifetime while not in use. · Dispose of the used battery according to local ordinances and/or regulations.
Disposal · In accordance with Directive 2012/19/EU and Directive
2006/66/EC respectively, electronic devices that are no longer usable and defective/drained batteries must be collected separately and recycled in an environmentally friendly manner.
This symbol is only valid within the European Union. Follow local regulations when disposing of used batteries. If you are not sure, consult the place of purchase or a bicycle dealer.
NOTE: The sign “Pb” below the crossed-out wheeled dust bin symbol indicates that this battery contains lead.
· The e-system drive unit, including the motor, controller, battery, speed sensor, HMI, accessories, and packaging should be disposed of in an environmentally correct manner.
· Do NOT dispose of e-bikes and their components with household waste.
SAVE THESE INSTRUCTION
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Hyena Inc. Tel: +886 4 23598810 Fax: +886 4 23598610 www.hyena-ebike.com Address: No.25, Jingke N. Rd., Nantun Dist., Taichung City 408, Taiwan (R.O.C.)
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