SimPure MS18 Air Purifier
Product Information
- Product Name: MS18 Air Purifier
- Manufacturer: Membrane Solutions Corp
- Part Number: HERAP007
Description: The MS18 Air Purifier is a durable piece of equipment designed for indoor use. It features a Primary Filter with Activated Carbon and H11 High-Efficiency Particulate Air Filter (HEPA), which can capture over 99.97% of particles with a diameter greater than or equal to 0.3 microns. The purifier is capable of filtering out impurities and particles in the air, including viruses, mold, dust, allergens, pollen, bacteria, dust mites, cigarette smoke, pet dander, off-odors, and unhealthy vapors.
Product Usage Instructions
Health & Safety
- This product is not a toy; children must be supervised when using the device. Keep packing materials out of children’s reach.
- The system is designed for indoor use only. Install the air
purifier out of direct sunlight on a flat, level dry, and secure surface with average ambient room temperature. - Do not touch the power plug with wet hands. Do not use it if the plug and/or the power cord is damaged or the product is not working.
- Do not use the device in a place with heavy moisture or smoke.
- Please keep the device away from flammable gas appliances such as heaters or fireplaces.
- Clean the device and remove any dust from the power plug regularly. Unplug the unit when cleaning, do not use strong corrosive detergents or chemicals as they may damage the surface of the device.
- Warnings and cautions are provided; failing to observe these instructions could result in damage to the equipment, associated parts, surroundings, or personal injury.
Troubleshooting Guide
| Problem | Possible Solution |
|---|---|
| The filter indicator lamp is on | The air filter is 100% exhausted and requires replacement (see page 9 of the manual) |
| Only the sleep indicator light is on, yet the purifier is still operating | The air purifier is in sleep mode. Push the fan speed button to change the operation mode. Indicator lights will turn on again. |
| The air purifier will not turn on or respond to the power button | If your problem is not listed in the troubleshooting guide, please contact our customer service for technical assistance. You can reach us via email at [email protected] or call our toll-free phone number at +1-866-528-4572. |
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