Yealink Cp965 Conference Phone User Guide

Yealink CP965 Conference Phone

Instructions

Available features may vary. Particular feature set is based on the original order and the system administrator’s requests for each deployment. Please contact your system administrator or Telesystem directly to discuss any additions to the system.

Call Handling Basics

Place a call

• From the Calls screen, tap
• Enter the contact number
• Tap

Answering a Call

• Tap on the touch screen

Answering a Call When in a Call

• Tapon the touch screen
• The active call is placed on hold, and the incoming call becomes active

Placing a Call on Hold

• During a call, tap Place call on hold
• Tap Resume to continue call

Muting and Unmuting Audio
During a call, tap the mute key on the phone or tap on the touch screen. The Mute key glows red.
To unmute audio, tap the mute key on the phone or tap on the touch screen. The Mute key turns green

End a Call

Tap

Advanced Call Handling

Transferring a call
You can transfer cals to other contacts immediately without consulting with them first

• During a call, tap Transfer> Transfer now The call is placed on hold
• Select the desired contact or search for a contact
  The call is then connected to the number you selected
• Tap to end the call or when the other party picks up, it will end automatically

Forwarding Calls
You can set up your phone to forward all incoming calls to a contact or number

• Tap the icon in the top-right corner of the screen, then go to Settings > Calling
• Enable Call forwarding
• Tap the Forward to field and then select Contact or number

Call Merge
You can merge the active call, and the held calls on your phone
You can merge the active call, and the held calls on your phone
During a call, tap Merge with xx (XX refers to the contact name)
Note: If multiple calls are on hold, you can choose one to merge

References

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