Bose Quiet Comfort 45 Headphones User Manual

Bose Quiet Comfort 45 Headphones

CONTENTS

DOWNLOAD THE BOSE MUSIC APP

• On your mobile device, download the Bose Music app.
• Follow the app instructions

HEADPHONE CONTROLS

POWER ON
On the right earcup, slide the Power/Bluetooth switch to the right. A voice prompt announces the battery level, and the status light glows according to the current charge level (see page 29).

Standby timer
The standby timer conserves the battery when the headphones are not being used. To set up and customize the standby timer, use the Bose Music app.

POWER OFF
Slide the Power/Bluetooth switch to the left.

HEADPHONE FUNCTIONS

The headphone controls are located on the back of the right earcup.

Media playback and volume

Phone calls
The Multi-function button is located on the back of the right earcup. The microphone is located near the front of the right earcup. The Action button is located on the back of the left earcup.

Action button
The Action button allows you to quickly and easily switch between noise cancelling modes. The Action button is located on the back of the left earcup

NOISE CANCELLING MODES

CHANGE THE NOISE CANCELLING MODE
To change the noise cancelling mode, press the Action button. A voice prompt announces the selected noise cancelling mode

ACCESS VOICE CONTROL
You can use the headphones to access voice control on your mobile device. To access voice control, press and hold the Multi-function button for 1 second. The Multi-function button is located on the back of the right earcup

Important Safety Instructions

• Do not use this apparatus near water.
• Clean only with a dry cloth.
• Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

WARNINGS/CAUTIONS

• Do NOT use the headphones at a high volume for any extended period.
• To avoid hearing damage, use your headphones at a comfortable, moderate volume level.
• Turn the volume down on your device before placing the headphones in/on your ears, then turn the volume up gradually until you reach a comfortable listening level.
• Do NOT use your headphones while driving for phone calls or any other purpose.
• Do NOT use the headphones with noise canceling mode at any time the inability to hear surrounding sounds may present a danger to yourself or others, e.g., while riding a bicycle or walking in or near traffic, a construction site or railroad, etc., and follow applicable laws regarding headphone use.
• Turn the headphones off, or use the headphones with noise canceling off and adjust your volume, to ensure you can hear surrounding sounds, including alarms and warning signals.
• Be aware of how sounds that you rely on as reminders or warnings may vary in character when using the headphones, even with Aware mode.
• Do NOT use the headphones if they emit any loud unusual noise. If this happens, turn the headphones off and contact Bose customer service.
• Remove headphones immediately if you experience a warming sensation or loss of audio.
• Do NOT use mobile phone adapters to connect headphones to airplane seat jacks, as this could result in injury or property damage due to overheating.
•  Do NOT use the headphones as aviation communication headsets.

Please read and keep all safety, security, and use instructions.

• Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance
• This product conforms to all applicable Electromagnetic Compatibility Regulations 2016 and all other applicable UK regulations. The complete declaration of conformity can be found at: www.Bose.com/compliance
• Bose Corporation hereby declares that this product is in compliance with the essential requirements per
• Radio Equipment Regulations 2017 and all other applicable UK regulations. The complete declaration of conformity can be found at: www.Bose.com/compliance

Management Regulation for Low-power Radio-frequency Devices

Article XII
According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.

Article XIV

• The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications operated in compliance with the Telecommunications Act.
• The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.
• DON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or other qualified professional for removal.
• Removal of the rechargeable lithium-ion battery in this product should be conducted only by a qualified professional.
• Please contact your local Bose retailer or see products.bose.com/static/compliance/index.html for further information.

BLUETOOTH CONNECTIONS

CONNECT USING THE BLUETOOTH MENU ON YOUR MOBILE DEVICE
You can store up to eight devices in the headphone device list, and the headphones can be actively connected to two devices at a time. You can play audio from only one device at a time

• Slide the Power/Bluetooth switch to the right l and hold for 3 seconds.
• You hear “Ready to connect,” and the status light blinks blue.
• On your device, enable the Bluetooth feature.
• Select your headphones from the device list.

DISCONNECT A MOBILE DEVICE
Use the Bose Music app to disconnect your mobile device. TIP: You can also use Bluetooth settings to disconnect your device. Disabling the The bluetooth feature disconnects all other devices.

RECONNECT A MOBILE DEVICE
When powered on, the headphones try to reconnect with the two most recently-connected devices.

CONNECT ANOTHER MOBILE DEVICE
To connect another device, download the Bose Music app (see page 14) or use the Bluetooth menu on your mobile device (see page 23).

IDENTIFY CONNECTED MOBILE DEVICES
Slide the Power/Bluetooth switch to the right l and release to hear which device is currently connected.

SWITCH BETWEEN TWO CONNECTED MOBILE DEVICES

• Pause audio on your first mobile device.
• Play audio on your second mobile device.

RECONNECT A PREVIOUSLY CONNECTED DEVICE

• Slide the Power/Bluetooth switch to the right l and release to hear which device is connected.
• Within 2 seconds, slide the Power/Bluetooth switch to the right l and release again to connect to the next device in the headphone device list.
• Repeat until you hear the correct device name.
• You hear a tone that indicates when the device is connected.
• Play audio on the connected mobile device.

CLEAR THE HEADPHONE DEVICE LIST

• Slide the Power/Bluetooth switch to the right l and hold for 15 seconds, until you hear “Bluetooth device list cleared. Ready to connect.”
• Delete your headphones from the Bluetooth list on your mobile device.
• All devices are cleared and the headphones are ready to connect.

WIRED CONNECTIONS

CONNECT THE AUDIO CABLE

• Use the 2.5 mm to 3.5 mm cable to connect a non-wireless device or to continue using the headphones if the battery is depleted.
• Connect the cable into the 2.5 mm port on the left earcup.

BATTERY

CHARGE THE HEADPHONES

• Connect the small end of the USB cable into the USB-C port on the right earcup.
• Connect the other end into a USB wall charger

Charging time

• Allow up to 2.5 hours to fully charge the headphones.
• Hear the battery level
• Each time you power on the headphones, a voice prompt announces the battery level.
• When the headphone battery is low, you hear “Battery low, please charge now.”

HEADPHONE STATUS

BLUETOOTH STATUS
Shows the Bluetooth connection status

BATTERY STATUS

CHARGING STATUS

UPDATE AND ERROR STATUS

CONNECT BOSE PRODUCTS

CONNECT A BOSE SMART SPEAKER OR SOUNDBAR

• Using SimpleSync™ technology, you can connect the headphones to a Bose Smart Soundbar
• Bose Smart Speaker for a personal listening experience.

Benefits

• Use independent volume controls on each product to lower or mute your Bose
• Smart Soundbar while keeping the headphones as loud as you like.
• Hear your music clearly from the next room by connecting the headphones to your Bose Smart Speaker.

Compatible products

• You can connect the headphones to any Bose Smart Speaker or Bose Smart Soundbar.
• Popular compatible products include:
• Bose Smart Soundbar 700/Bose Soundbar 700
• Bose Soundbar 500
• Bose Smart Speaker 500/Bose Home Speaker 500
• Bose Home Speaker 300
• Bose Portable Smart Speaker/Bose Portable Home Speaker
• New products are added periodically. For a complete list and more information, visit: worldwide.Bose.com/Support/Groups

Connect using the Bose Music app

• On the headphones, slide the Power/Bluetooth switch to the right l and hold for 3 seconds.
• You hear “Ready to connect another device,” and the status light blinks blue.
• Use the Bose Music app to connect the headphones to a compatible Bose product.
• For more information, visit: worldwide.Bose.com/Support/Groups

RECONNECT TO A BOSE SMART SPEAKER OR SOUNDBAR

• Power on the headphones (see “Power on” on page 16).
• The headphones try to connect to the two most recently-connected Bluetooth devices, including your soundbar or speaker

CARE AND MAINTENANCE

STORE THE HEADPHONES
The earcups rotate for easy, convenient storage. Place the headphones flat into the case.

• • Rotate both earcups inward so they lay flat
  • Fold the left earcup up toward the headband

CLEAN THE HEADPHONES

• Wipe the outside surfaces with a soft, dry cloth.
• Don’t allow moisture to get inside the earcups.
• REPLACEMENT PARTS AND ACCESSORIES
• Replacement parts and accessories can be ordered through Bose customer service.
• Visit: worldwide.Bose.com/Support/QC45

LIMITED WARRANTY

• Your headphones are covered by a limited warranty.
• Visit our website at global.Bose.com/warranty for details of the limited warranty.
• To register your product, visit global.Bose.com/register for instructions.
• Failure to register will not affect your limited warranty rights

SERIAL NUMBER LOCATION The serial number is located inside the right earcup under the scrim. The scrim is the inner screen that covers and protects the components inside the earcup. To view the serial number, grab the scrim at the top edge and gently peel it away

TROUBLESHOOTING

TRY THESE SOLUTIONS FIRST
If you experience problems with your headphones:

• Check the state of the status light (see page 29).
• Charge the battery (see page 28).
• Increase the volume on your headphones, mobile device, and music app.
• Try connecting another mobile device (see page 25).
• If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems.
• If you are unable to resolve your issue, contact
• Bose customer service.
• Visit: worldwide.Bose.com/contact

OTHER SOLUTIONS

RESTORE THE HEADPHONES TO FACTORY SETTINGS

• Remove the headphones from the Bluetooth list on your device.
• Remove the headphones from your Bose account using the Bose Music app.
• Slide the Power/Bluetooth switch to the right l and hold. At the same time, press and hold the Action button for 30 seconds.
• The LED indicator blinks white. After 30 seconds, the LED indicator blinks amber to indicate factory settings are being restored (2 to 3 seconds).
• When the rest is complete, the LED indicator slowly blinks blue. The headphones are now in their original out-of-box state.

Names and Contents of Toxic or Hazardous Substances or Elements

• Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “1” is 2011 or 2021.
• China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plant 9, No. 353 North Riying Road, China (Shanghai) Pilot Free Trade Zone
• EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands
• Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676
• Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: +5255 (5202) 3545
• UK Importer: Bose Limited, Bose House, Quayside Chatham Maritime, Chatham, Kent, ME4 4QZ, United Kingdom
• Input Rating: 5V p 0.5A
• Charging Temperature Range: 32° F to 113° F (0° C to 45° C)
• Discharging Temperature Range: -4° F to 140° F (-20° C to 60° C) Model 437310. The CMIIT ID is located inside the earcup under the scrim

REGULATORY AND LEGAL INFORMATION

Apple, the Apple logo, iPad, iPhone, and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. The trademark “iPhone” is used in Japan with a license from Aiphone K.K. Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product( s) identified in the badge, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license. Google Play is a trademark of Google LLC. USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum. Bose, Bose Home Speaker, Bose Music, the Bose Music logo, Bose Smart Soundbar, Bose Smart Speaker, Bose Soundbar, QuietComfort, and SimpleSync are trademarks of Bose Corporation. Bose Corporation Headquarters: 1-877-230-5639 ©2021 Bose Corporation. No part of this work may be reproduced, modified, distributed, or otherwise used without prior written permission

LICENSE DISCLOSURES

The following license disclosures apply to certain third-party software packages used as components in the product. Package: FreeRTOS Copyright © Amazon Web Services, Inc. or its affiliates. All rights reserved. The FreeRTOS package is subject to the license terms reprinted below

MIT License
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

Package: Nanopb
Copyright © 2011 Petteri Aimonen <jpa at nanopb.mail.kapsi.fi>. The Nanopb package is subject to the license terms reprinted below:

Zlib License
© 2011 Petteri Aimonen <jpa at nanopb.mail.kapsi.fi> This software is provided ‘as-is’, without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software. Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions:

• The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use this software in a product, an acknowledgment in the product documentation would be appreciated but is not required.
• Altered source versions must be plainly marked as such, and must not be misrepresented as being the original software.
• This notice may not be removed or altered from any source distribution.
  • Package: Mbed TLS 2.16.1
  • © ARM Limited. All rights reserved.
  • The Mbed TLS package is subject to the license terms reprinted below:
  • Apache License
  • Version 2.0, January 2004
  • http://www.apache.org/licenses/

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FCC

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.

Bose

• 2021 Bose Corporation, 100 The Mountain Road, Framingham,
• MA 01701-9168 USA
• AM869288-0010 Rev. 01